Difference between revisions of "Misc Questions"

From CS Support
Jump to navigation Jump to search
(→‎I need some software by VMWare for a project, can you give it to me?: update with new info for getting free personal use licenses)
 
(68 intermediate revisions by 6 users not shown)
Line 1: Line 1:
 +
<div id="Zoom"></div>
 +
 +
== How do I get and use Zoom for my classes? ==
 +
The official platform for KSU to host remote instruction is Zoom. The main page for downloading the client and finding documentation is [https://ksu.zoom.us/]. You do not need to login to join a class, but your instructor may prefer it. If you do want/need to login there is a [https://kstate.service-now.com/its?id=kb_article&sys_id=a7c4388e13f4b600f0aebb722244b01c handy set of instructions here].
 +
 +
Unless your instructor says otherwise, you do not need to have or use a webcam to join a class. If you do, any USB camera or one built into your laptop or monitor will work.
 +
 +
If you will need to interact with your class using audio, we strongly recommend a headset with a built-in boom microphone. we find these work better than desktop stick type microphones, or those built into your webcam or laptop. These can be purchased inexpensively from your favorite technology store.
 +
 +
=== Information for Instructors ===
 +
Need some help using Zoom effectively for your classes? There are many resources available with helpful advice:
 +
* There are articles linked from the [https://ksu.zoom.us/ Zoom portal page]
 +
* Handy one-page [https://www.k-state.edu/its/pdfs/zoom.pdf Getting Started flyer] from KSU IT support
 +
* Several articles in the KSU IT support [https://kstate.service-now.com/its?id=kb_category&kb_category=0e0bfb060f1c960003f6348ce1050e76 knowledgebase]
 +
* Many tutorial videos and how-to articles on the [https://support.zoom.us/hc/en-us Zoom support site]
 +
 
<div id="MySQL"></div>
 
<div id="MySQL"></div>
 +
 
== How do I connect to MySQL? ==
 
== How do I connect to MySQL? ==
  
−
Before you can access your MySQL database, you must request an account by sending an email to help@cis.ksu.edu.
+
Before you can access your MySQL database, you must request an account by sending an email to help@cs.ksu.edu.
  
 
Once your account has been created, you may connect using the instructions below.
 
Once your account has been created, you may connect using the instructions below.
  
 
You can connect to the MySQL server from any host on the campus network.  You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here].  '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network.  If you are on wifi, you must be using the "KSU Wireless" network.
 
You can connect to the MySQL server from any host on the campus network.  You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here].  '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network.  If you are on wifi, you must be using the "KSU Wireless" network.
 +
 +
=== Connecting from Windows ===
 +
If you are already using Visual Studio you can make a connection by following the documentation [https://dev.mysql.com/doc/visual-studio/en/visual-studio-making-a-connection.html here]. You will want to connect to mysql.cs.ksu.edu and use the credentials you set up your account with. You may have to change the authentication type from Windows Domain to SQL Server Authentication.
  
 
=== Connecting from Linux ===
 
=== Connecting from Linux ===
Line 14: Line 34:
 
to the MySQL server by typing:
 
to the MySQL server by typing:
  
−
<code>
+
  mysql -p -h mysql.cs.ksu.edu
−
  mysql -p -h mysql.cis.ksu.edu
 
−
</code>
 
  
 
and then enter your MySQL password when prompted.
 
and then enter your MySQL password when prompted.
Line 23: Line 41:
  
 
To administer your database through a web interface, you can use
 
To administer your database through a web interface, you can use
−
[https://phpmyadmin.cis.ksu.edu phpMyAdmin] from any Internet-connected computer.
+
[https://phpmyadmin.cs.ksu.edu phpMyAdmin] from any Internet-connected computer.
  
 
=== How do I change my MySQL password? ===
 
=== How do I change my MySQL password? ===
Line 29: Line 47:
  
 
* Connect using the command above.  Once connected, type the following at the prompt
 
* Connect using the command above.  Once connected, type the following at the prompt
−
*:<code>
+
*:
 
  set password = password("yournewpassword");
 
  set password = password("yournewpassword");
−
</code>
 
 
Where <code>yournewpassword</code> is your new password.
 
Where <code>yournewpassword</code> is your new password.
−
* Or you can change your password in [https://phpmyadmin.cis.ksu.edu phpmyadmin].
+
* Or you can change your password in [https://phpmyadmin.cs.ksu.edu phpmyadmin].
  
 
=== How do I reset my MySQL password? ===
 
=== How do I reset my MySQL password? ===
  
−
Send an email to support@cis.ksu.edu or stop by the sysadmin offices (N116, N119) during regular business hours.
+
Send an email to support@cs.ksu.edu or stop by the sysadmin offices (Engineering Hall 2217 or 2218) during regular business hours.
  
 
=== General Connection Information ===
 
=== General Connection Information ===
Line 43: Line 60:
 
You may find the following information helpful:
 
You may find the following information helpful:
  
−
<code>
+
  MySQL Host: mysql.cs.ksu.edu
−
  MySQL Host: mysql.cis.ksu.edu
 
 
  MySQL Port: 3306
 
  MySQL Port: 3306
−
</code>
 
  
 
A copy of the [http://dev.mysql.com/doc/refman/5.5/en/index.html MySQL 5.5 documentation] can be found at the MySQL homepage.
 
A copy of the [http://dev.mysql.com/doc/refman/5.5/en/index.html MySQL 5.5 documentation] can be found at the MySQL homepage.
  
−
If you have any other questions or problems, please send a [[mailto:help@cis.ksu.edu request]] to the system administrators.
+
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.
 +
<div id="PgSQL"></div>
 +
 
 +
== How do I connect to PostgreSQL? ==
 +
 
 +
Before you can access your PostgreSQL database, you must request an account by sending an email to help@cs.ksu.edu.
 +
 
 +
Once your account has been provisioned, you may use your CS username and password to connect using the instructions below.
 +
 
 +
You can connect to the PostgreSQL server from any host on the campus network.  You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here].  '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network.  If you are on wifi, you must be using the "KSU Wireless" network.
 +
 
 +
=== Connecting from Linux ===
 +
 
 +
To connect from Linux, you must first logon to one of the lab machines
 +
(or you may connect from your own laptop). Once logged in, you can connect
 +
to the PostgreSQL server by typing:
 +
 
 +
psql -h postgresql.cs.ksu.edu
 +
 
 +
and then enter your password when prompted.
 +
 
 +
=== Using phpPGAdmin ===
 +
 
 +
To administer your database through a web interface, you can use
 +
[https://phppgadmin.cs.ksu.edu phpPGAdmin] from any Internet-connected computer.
 +
 
 +
=== General Connection Information ===
 +
 
 +
You may find the following information helpful:
 +
 
 +
PostgreSQL Host: postgresql.cs.ksu.edu
 +
PostgreSQL Port: 5432
 +
 
 +
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.
 +
 
 +
<div id="CLion_Licensing"></div>
 +
 
 +
== How do I use CLion on my own computer? ==
 +
 
 +
The department has an academic license for JetBrains products, including CLion. As long as you are a student, you may run the software and connect it to our license server. Here's how you do that.
 +
 
 +
<ol>
 +
<li>You will need to download the CLion application from the JetBrains website. As of now, the link to that is here: https://www.jetbrains.com/clion/download. Install the application as usual on your computer.</li>
 +
<li>In order to connect to our license server, you must use the university VPN client on your computer. Instructions on downloading, installing, and using that can be found here: https://www.ksu.edu/vpn</li>
 +
<li>Once you have done both of the above steps, connect to the VPN and launch CLion. You should be prompted for license activation. The dialog should look something like this:
 +
[[File:clion_license_activation.png|500px]]</li>
 +
<li>Fill out options on the dialog as shown above. Click on the <code>Test Connection</code> button and you should see a <code>Connection successful</code> message below the button. If you see this, then everything is connecting correctly.</li>
 +
<li>Click on the <code>Activate</code> button. You should now see the message <code>Floating ticket obtained</code> Click on <code>Continue</code> to close the dialog and finish launching the application.</li>
 +
</ol>
 +
 
 +
The next time you use CLion, as long as you are connected to the VPN, you should get your license again. If you are not connected to the VPN, when the application tries to connect to the license server, it will fail and and ask you to reactivate. If you do not reactivate, you will get kicked out of the application.
 +
 
 +
If you ever want or need to change your license settings, click on the <code>Help</code> menu and select <code>Register</code>.
  
 
== What happens when I leave?  How long do I keep my account? ==
 
== What happens when I leave?  How long do I keep my account? ==
Line 58: Line 125:
 
== Can you guys help me with my homework? ==
 
== Can you guys help me with my homework? ==
  
−
We want to make our policy on helping students clear. The CIS support staff is
+
We want to make our policy on helping students clear. The CS support staff is
 
responsible for making sure the computing systems, networks, services, and
 
responsible for making sure the computing systems, networks, services, and
 
programs on those systems function. We will help anyone who has a problem using
 
programs on those systems function. We will help anyone who has a problem using
Line 65: Line 132:
 
However, we draw the line at looking at any source code or server or program
 
However, we draw the line at looking at any source code or server or program
 
configurations students themselves have installed. This is due to the fact that
 
configurations students themselves have installed. This is due to the fact that
−
CIS faculty are frequently asking students to configure and manipulate software
+
CS faculty are frequently asking students to configure and manipulate software
−
on their own as part of homework assignments. As such the CIS support staff
+
on their own as part of homework assignments. As such the CS support staff
 
explicitly do not examine source code or other issues for students.
 
explicitly do not examine source code or other issues for students.
  
−
If you are convinced that this problem is indeed an issue related to a CIS
+
If you are convinced that this problem is indeed an issue related to a CS
 
systems bug or misconfiguration, you may contact your professor and ask for
 
systems bug or misconfiguration, you may contact your professor and ask for
 
assistance. At the specific request of faculty members we will look into source
 
assistance. At the specific request of faculty members we will look into source
Line 85: Line 152:
 
If one of the printers runs out of paper, you just need to [[Getting_Help#In_Person|contact the system administrators]]. We get paper and load the printers on request.
 
If one of the printers runs out of paper, you just need to [[Getting_Help#In_Person|contact the system administrators]]. We get paper and load the printers on request.
  
−
Alternately, if no one is available at those locations you may either email [mailto:support@cis.ksu.edu support@cis.ksu.edu] or talk to one of the staff members in the main CIS office, Nichols 234.
+
Alternately, if no one is available at those locations you may either email [mailto:support@cs.ksu.edu support@cs.ksu.edu] or talk to one of the staff members in the main CS office, Nichols 234.
  
 
== How do I use VMWare in the Computing Labs ==
 
== How do I use VMWare in the Computing Labs ==
Line 93: Line 160:
 
== How do I install JPF (Java PathFinder)? ==
 
== How do I install JPF (Java PathFinder)? ==
 
=== Initial Steps ===
 
=== Initial Steps ===
−
The JPF install script may be run from cislinux.cis.ksu.edu or any CIS Linux lab machine.  Windows users must ssh into cislinux using Putty or another ssh client.
+
The JPF install script may be run from cslinux.cs.ksu.edu or any CS Linux lab machine.  Windows users must ssh into cslinux using Putty or another ssh client.
 
   
 
   
−
Once you have completed the installation from any Linux machine, it will work on any other CIS Linux machine.
+
Once you have completed the installation from any Linux machine, it will work on any other CS Linux machine.
  
 
<ol>
 
<ol>
−
<li>Log into cislinux.cis.ksu.edu (or any CIS Linux lab machine).  All following command should be run in a terminal session or terminal window.</li>
+
<li>Log into cslinux.cs.ksu.edu (or any CS Linux lab machine).  All following command should be run in a terminal session or terminal window.</li>
 
<li>Make sure the Sun JDK is in your system path.  You should see something like this:</li>
 
<li>Make sure the Sun JDK is in your system path.  You should see something like this:</li>
−
<code>
 
 
  $ set | grep JAVA_HOME
 
  $ set | grep JAVA_HOME
 
  JAVA_HOME=/usr/lib/jvm/default-java
 
  JAVA_HOME=/usr/lib/jvm/default-java
 
  $ set | grep PATH
 
  $ set | grep PATH
 
  PATH=/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/lib/jvm/default-java
 
  PATH=/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/lib/jvm/default-java
−
</code>
 
  
 
<code>JAVA_HOME</code> could also be something like <code>/usr/lib/jvm/java-6-sun</code>. If <code>JAVA_HOME</code> is not set and not also in <code>PATH</code>, you will need to add the following to your <code>~/.profile</code>:
 
<code>JAVA_HOME</code> could also be something like <code>/usr/lib/jvm/java-6-sun</code>. If <code>JAVA_HOME</code> is not set and not also in <code>PATH</code>, you will need to add the following to your <code>~/.profile</code>:
−
<code>
 
 
  export JAVA_HOME=/usr/lib/jvm/default-java
 
  export JAVA_HOME=/usr/lib/jvm/default-java
 
  export PATH=$PATH:$JAVA_HOME
 
  export PATH=$PATH:$JAVA_HOME
−
</code>
 
  
 
Logout and back in to load the new configuration, or just reload it for your current session
 
Logout and back in to load the new configuration, or just reload it for your current session
−
<code>
 
 
  $ source ~/.profile
 
  $ source ~/.profile
−
</code>
+
 
 
<li>Now you can run the install script which will place the JPF files in your home directory and build them:</li>
 
<li>Now you can run the install script which will place the JPF files in your home directory and build them:</li>
−
<code>
 
 
  $ /common/public/bin/install_jpf.sh
 
  $ /common/public/bin/install_jpf.sh
−
</code>
+
 
 
</ol>
 
</ol>
 
You will now have a built copy of JPF in <code>~/JPF2</code>.
 
You will now have a built copy of JPF in <code>~/JPF2</code>.
Line 129: Line 190:
  
 
<code>compile.sh</code>
 
<code>compile.sh</code>
−
<code>
 
 
  JPF=$HOME/JPF2/
 
  JPF=$HOME/JPF2/
 
  CLASSPATH=.:$JPF/jpf-core/build/jpf/
 
  CLASSPATH=.:$JPF/jpf-core/build/jpf/
Line 135: Line 195:
 
  CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/
 
  CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/
 
  javac -cp $CLASSPATH $1
 
  javac -cp $CLASSPATH $1
−
</code>
 
  
 
<code>run.sh</code>
 
<code>run.sh</code>
−
<code>
 
 
  JPF=$HOME/JPF2/
 
  JPF=$HOME/JPF2/
 
  CLASSPATH=.:$JPF/jpf-core/build/*
 
  CLASSPATH=.:$JPF/jpf-core/build/*
Line 150: Line 208:
 
  ARGS=$ARGS" +deadlock.format=essential"
 
  ARGS=$ARGS" +deadlock.format=essential"
 
  java -Xmx512m -jar $JPF/jpf-core/build/RunJPF.jar +classpath=$CLASSPATH  $ARGS $1
 
  java -Xmx512m -jar $JPF/jpf-core/build/RunJPF.jar +classpath=$CLASSPATH  $ARGS $1
−
</code>
 
  
 
Place them somewhere in your homedir (in your JPF2 directory is probably a good place) and make them executable
 
Place them somewhere in your homedir (in your JPF2 directory is probably a good place) and make them executable
−
<code>
 
 
  $ chmod +x compile.sh
 
  $ chmod +x compile.sh
 
  $ chmod +x run.sh
 
  $ chmod +x run.sh
−
</code>
 
  
 
See your instructor for how to use these scripts.
 
See your instructor for how to use these scripts.
Line 167: Line 222:
  
 
<div id="PC2"></div>
 
<div id="PC2"></div>
 +
 
== How do I use PC^2 for the ACM Programming Contest? ==
 
== How do I use PC^2 for the ACM Programming Contest? ==
 
PC^2^ is used for submitting solutions and scoring for the ACM Programming Contest.  You may either use a local fat client (pc2team) or the web client (EWTeam).
 
PC^2^ is used for submitting solutions and scoring for the ACM Programming Contest.  You may either use a local fat client (pc2team) or the web client (EWTeam).
  
 
=== Web Client: EWTeam ===
 
=== Web Client: EWTeam ===
−
Point a web browser to http://pc2.cis.ksu.edu and login with the credentials provided by the contest coordinator. This should work for all browsers and all operating systems. You can also look at the current scoreboard from this app.
+
Point a web browser to http://pc2.cs.ksu.edu and login with the credentials provided by the contest coordinator. This should work for all browsers and all operating systems. You can also look at the current scoreboard from this app.
  
 
=== Local Client: pc2team ===
 
=== Local Client: pc2team ===
Line 177: Line 233:
  
 
==== Previously Installed Copy ====
 
==== Previously Installed Copy ====
−
If you used PC^2^ for previous contests, you must remove the old directory before installing the current one.  Look for a "pc2" directory on your U: drive or in your home directory and delete it before continuing.
+
'''''IMPORTANT NOTE:''''' If you used PC^2 for previous contests, '''''you must remove the old directory before installing the current one'''''.  Look for a "pc2" directory on your U: drive or in your home directory and delete it before continuing.
  
 
==== Installation ====
 
==== Installation ====
 
<ol>
 
<ol>
−
<li>Login to a Linux lab machine, or open an SSH session using PuTTY or another SSH client to cislinux.cis.ksu.edu</li>
+
<li>Login to a Linux lab machine, or open an SSH session using PuTTY or another SSH client to cslinux.cs.ksu.edu</li>
 
<li>Run the install script</li>
 
<li>Run the install script</li>
 
<code>
 
<code>
Line 192: Line 248:
 
<li>Open a Command Prompt window (click Start->Programs->Accessories->Command Prompt, or Start->Run and type <code>cmd</code>)</li>
 
<li>Open a Command Prompt window (click Start->Programs->Accessories->Command Prompt, or Start->Run and type <code>cmd</code>)</li>
 
<li>Change to your home files (U: drive) and enter the pc2 directory</li>
 
<li>Change to your home files (U: drive) and enter the pc2 directory</li>
−
<code>
 
 
  > U:
 
  > U:
 
  > cd pc2</code>
 
  > cd pc2</code>
 
<li>Start the PC2 client</li>
 
<li>Start the PC2 client</li>
−
<code>
 
 
  U:\pc2>bin\pc2team</code>
 
  U:\pc2>bin\pc2team</code>
 
</ol>
 
</ol>
Line 206: Line 260:
 
<li>Open a terminal window</li>
 
<li>Open a terminal window</li>
 
<li>Enter the pc2 directory in your home directory</li>
 
<li>Enter the pc2 directory in your home directory</li>
−
<code>
 
 
  $ cd $HOME/pc2</code>
 
  $ cd $HOME/pc2</code>
 
<li>Start the PC^2 client</li>
 
<li>Start the PC^2 client</li>
−
<code>
 
 
  $ bin/pc2team</code>
 
  $ bin/pc2team</code>
 
</ol>
 
</ol>
Line 225: Line 277:
 
<div id="VMWare"></div>
 
<div id="VMWare"></div>
 
== I need some software by VMWare for a project, can you give it to me? ==
 
== I need some software by VMWare for a project, can you give it to me? ==
−
{{#lsth:Dreamspark Programs | VMWare Dreamspark}}
+
VMWare licensing recently changed and we no longer have an academic program available to us. The good news is that VMWare Workstation Pro and Fusion are now free to use for personal use. You can download them at the following links:
 +
 
 +
* [https://support.broadcom.com/group/ecx/productdownloads?subfamily=VMware+Workstation+Pro VMWare Workstation Pro Download]
 +
* [https://support.broadcom.com/group/ecx/productdownloads?subfamily=VMware+Fusion VMWare Fusion Pro Download]
 +
 
 +
We are still investigating if it will be possible to get educational licensing for VMWare server products (ESXi, vSphere, etc).
 +
 
 +
==== Two Important Notes ====
 +
* You will need to create an account on the Broadcom website before you can download your desired application.
 +
* Be sure to select the product marked '''For Personal Use''' on the download page.
 +
 
 +
<div id="MATLAB"></div>
 +
 
 +
== Can I get MATLAB? ==
 +
There is no campus site-license for MATLAB. The information available from university IT can be found here:
 +
https://www.k-state.edu/it/software/software-licenses/matlab/index.html
 +
 
 +
MATLAB is not currently installed on any Computer Science lab computers. It is installed on College of Engineering lab computers.
 +
 
 +
If you wish to use it elsewhere, there are a few options for you.
 +
 
 +
=== I want to run MATLAB on a computer owned by the department ===
 +
You may install your own copy and use one of the very small number of floating licenses available on campus. Floating licenses are shared with all computers configured to use them. They are available on a first-come-first-served basis. If you would like to do this, please [mailto:help@cs.ksu.edu contact us] and we can assist you.
 +
 
 +
Alternatively, your major professor can purchase a license for you from Mathworks. Perpetual licenses are $500 each, annual licenses (must be renewed every year) are $250 each. Most additional toolboxes are $200 for perpetual or $100 for annual. Each toolbox must be purchased separately. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.
 +
 
 +
=== I want to run MATLAB on my personal computer that I own ===
 +
You may purchase your own student license from Mathworks. The cost is $49 for MATLAB or $99 for the suite, which includes MATLAB, Simulink, and 10 popular toolboxes. You may also ask your major professor to pay for this license for you. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.
 +
 
 +
=== I want to run MATLAB on Beocat ===
 +
Beocat has licensed the MATLAB compiler and several toolkits. You write your own code and then use Beocat to compile it to an executable. For details, see their documentation:
 +
https://support.beocat.ksu.edu/BeocatDocs/index.php/Installed_software#MatLab_compiler
 +
 
 +
=== Is there an open source option? ===
 +
The other alternative is to use octave, which is largely compatible with Matlab, but is open source and free to use, and we have it installed on our cslinux servers. Your students can also install and use it on their Linux desktops. You can find more information about that here:
 +
https://www.gnu.org/software/octave/
 +
 
 +
== Can I get a Power BI license for myself or my student? ==
 +
Relevant information can be found on the KSU IT Support wiki here:<br>
 +
https://support.ksu.edu/TDClient/30/Portal/KB/ArticleDet?ID=235<br>
 +
https://support.ksu.edu/TDClient/30/Portal/KB/ArticleDet?ID=236
 +
 
 +
Request a license for yourself or a student here:<br>
 +
https://support.ksu.edu/TDClient/30/Portal/Requests/TicketRequests/NewForm?ID=%7eKkhxixHim8_&RequestorType=ServiceOffering
  
−
<div id="RSA"></div>
+
Important details:
−
== When I run Visual Paradigm UML, I am asked to select a license ==
+
* All students are eligible for a free student license, but a faculty or staff member must request it for them.
 +
* Power BI Pro licenses are available for free for all faculty and most staff (I can't find documentation for which staff are eligible or not).
 +
* Power BI Pro licenses are $23.50/year for staff that are not eligible for a free license, and $13/year for students. License cost is prorated for the calendar year and billed annually for renewal at the full rate.
 +
* If you request a paid Pro license, please also fill out a department Purchase Requsition form so we can process payment once billed, and include Charlotte (cbruna) as the person to receive emailed invoice.
 +
* When you request any Power BI license, free or paid, include Seth (sgsax) as the department IT support contact.
  
−
=== Installing the license locally ===
+
== Is there any other way to get help? ==
−
If you are running Visual Paradigm UML on a CIS Windows lab machine, you need the license file installed for your user profile. You can do this by clicking on <code>Start>All Programs>Visual Paradigm>Install Visual Paradigm License</code>.  You will be shown a security warning about running an program on the network, click "Run" to approve.  Press any key when prompted to close the Command Prompt window.  Restart Visual Paradigm and it should run normally.
+
The best way to get our attention is to send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu]. This creates a ticket in RT (Request Tracker), which we use for monitoring and tracking all helpdesk issues. This in turn sends all the sysadmin staff an email so we can all have a chance to respond to your question. '''Please do not send emails to any individual sysadmin.''' If you do this, there will be no record of your question, and it may take longer to be addressed.
  
−
If you are running Visual Paradigm UML on your own Windows machine, you will need to download the license file [[attachment:license1.vpl|here]], and copy it to the following location: <code>%USERPROFILE%\visualparadigm\.vplls</code>.  Create this folder if it doesn't exist (in a command prompt):
+
If you have a question during regular business hours (Monday-Friday, 8AM-5PM), you can stop by the sysadmin offices: Engineering Hall 2217 and 2218. If your issue is quick and easy, we can usually take care of it right there for you. If it's a little more involved, we might still ask you to send us an email to open a ticket for it.
−
<code>
 
−
C:\> mkdir %USERPROFILE%\visualparadigm\.vplls
 
−
</code>
 
  
−
=== Workaround for Campus Firewall Blocking ===
+
Also during business hours, you can reach us by phone at 785-532-6350 and asking for the system administrator. If there is an after-hours emergency, you can call 785-532-7790 and it will be forwarded to the system administrator.
−
If you are running VP-UML on your own system and trying to use it on campus, you need to update the JRE included with the application.  You will first need to download a new JRE from http://www.java.com and extract it to your local harddrive.  Then follow these steps to place it in the correct folder for VP-UML to use it in Windows.
 
  
−
# Close Visual Paradigm if running
+
If you're the kindof person that likes IRC, we have a channel on Freenode that you are free to join and ask your question. You can plug the following details into the IRC client of your choice:
−
# Rename <code>jre</code> folder in <code>C:\Program Files\Visual Paradigm for UML 10.0</code> to <code>jre.bak</code>
+
Network: irc.freenode.net
−
# Copy <code>jre1.7.0_17</code> folder from where you extracted it to <code>C:\Program Files\Visual Paradigm for UML 10.0</code>
+
Channel: #ksucis
−
# Rename <code>jre1.7.0_17</code> folder in <code>C:\Program Files\Visual Paradigm for UML 10.0</code> to <code>jre</code>
+
There is usually one or more sysadmin lurking on this channel that can help you. We don't monitor this 24/7, but it's another easy way to reach us if you need to. If we are working on an issue that requires extended debugging and interaction, we may ask you to join so we can get some realtime feedback with you. For more detail on using IRC, see our [[Advanced IRC Tips]] page.
−
# Start Visual Paradigm; you should see dialog that says "Academic license Key is received"
 
−
# Close Visual Paradigm and run <code>VP-UML Update</code> from the Start menu under <code>Visual Paradigm</code>
 
−
# Confirm no VP apps are running and click "OK" on the dialog box
 
−
# Make sure "Visual Paradigm update server" is selected and click "Check Update"
 
−
# Only apply updates to 10.0, do not upgrade to 10.1 if offered
 
−
# Close when done
 

Latest revision as of 21:35, 19 August 2024

How do I get and use Zoom for my classes?

The official platform for KSU to host remote instruction is Zoom. The main page for downloading the client and finding documentation is [1]. You do not need to login to join a class, but your instructor may prefer it. If you do want/need to login there is a handy set of instructions here.

Unless your instructor says otherwise, you do not need to have or use a webcam to join a class. If you do, any USB camera or one built into your laptop or monitor will work.

If you will need to interact with your class using audio, we strongly recommend a headset with a built-in boom microphone. we find these work better than desktop stick type microphones, or those built into your webcam or laptop. These can be purchased inexpensively from your favorite technology store.

Information for Instructors

Need some help using Zoom effectively for your classes? There are many resources available with helpful advice:

How do I connect to MySQL?

Before you can access your MySQL database, you must request an account by sending an email to help@cs.ksu.edu.

Once your account has been created, you may connect using the instructions below.

You can connect to the MySQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can download here. Campus wifi users: you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.

Connecting from Windows

If you are already using Visual Studio you can make a connection by following the documentation here. You will want to connect to mysql.cs.ksu.edu and use the credentials you set up your account with. You may have to change the authentication type from Windows Domain to SQL Server Authentication.

Connecting from Linux

To connect from Linux, you must first logon to one of the lab machines (or you may connect from your own laptop). Once logged in, you can connect to the MySQL server by typing: 

mysql -p -h mysql.cs.ksu.edu

and then enter your MySQL password when prompted.

Using phpMyAdmin

To administer your database through a web interface, you can use phpMyAdmin from any Internet-connected computer.

How do I change my MySQL password?

There are a couple of ways to change your password:

  • Connect using the command above. Once connected, type the following at the prompt 
set password = password("yournewpassword");

Where yournewpassword is your new password.

How do I reset my MySQL password?

Send an email to support@cs.ksu.edu or stop by the sysadmin offices (Engineering Hall 2217 or 2218) during regular business hours.

General Connection Information

You may find the following information helpful: 

MySQL Host: mysql.cs.ksu.edu
MySQL Port: 3306

A copy of the MySQL 5.5 documentation can be found at the MySQL homepage.

If you have any other questions or problems, please send a [request] to the system administrators.

How do I connect to PostgreSQL?

Before you can access your PostgreSQL database, you must request an account by sending an email to help@cs.ksu.edu.

Once your account has been provisioned, you may use your CS username and password to connect using the instructions below.

You can connect to the PostgreSQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can download here. Campus wifi users: you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.

Connecting from Linux

To connect from Linux, you must first logon to one of the lab machines (or you may connect from your own laptop). Once logged in, you can connect to the PostgreSQL server by typing: 

psql -h postgresql.cs.ksu.edu

and then enter your password when prompted.

Using phpPGAdmin

To administer your database through a web interface, you can use phpPGAdmin from any Internet-connected computer.

General Connection Information

You may find the following information helpful: 

PostgreSQL Host: postgresql.cs.ksu.edu
PostgreSQL Port: 5432

If you have any other questions or problems, please send a [request] to the system administrators.

How do I use CLion on my own computer?

The department has an academic license for JetBrains products, including CLion. As long as you are a student, you may run the software and connect it to our license server. Here's how you do that.

  1. You will need to download the CLion application from the JetBrains website. As of now, the link to that is here: https://www.jetbrains.com/clion/download. Install the application as usual on your computer.
  2. In order to connect to our license server, you must use the university VPN client on your computer. Instructions on downloading, installing, and using that can be found here: https://www.ksu.edu/vpn
  3. Once you have done both of the above steps, connect to the VPN and launch CLion. You should be prompted for license activation. The dialog should look something like this: Clion license activation.png
  4. Fill out options on the dialog as shown above. Click on the Test Connection button and you should see a Connection successful message below the button. If you see this, then everything is connecting correctly.
  5. Click on the Activate button. You should now see the message Floating ticket obtained Click on Continue to close the dialog and finish launching the application.

The next time you use CLion, as long as you are connected to the VPN, you should get your license again. If you are not connected to the VPN, when the application tries to connect to the license server, it will fail and and ask you to reactivate. If you do not reactivate, you will get kicked out of the application.

If you ever want or need to change your license settings, click on the Help menu and select Register.

What happens when I leave? How long do I keep my account?

Please see the "Account Removal and Alumni Accounts" section of the Accounts page.

Can you guys help me with my homework?

We want to make our policy on helping students clear. The CS support staff is responsible for making sure the computing systems, networks, services, and programs on those systems function. We will help anyone who has a problem using these systems.

However, we draw the line at looking at any source code or server or program configurations students themselves have installed. This is due to the fact that CS faculty are frequently asking students to configure and manipulate software on their own as part of homework assignments. As such the CS support staff explicitly do not examine source code or other issues for students.

If you are convinced that this problem is indeed an issue related to a CS systems bug or misconfiguration, you may contact your professor and ask for assistance. At the specific request of faculty members we will look into source code or other issues, but only in order to determine the location of the problem.

As an additional clarification, this policy doesn't preclude us from answering questions and giving advice to students. The systems coordinator and students may volunteer to render help or give advice at their discretion. Please be sure your requests for advice are keeping with your professors' honor code requirements for the applicable course.

What do I do when the printer is out of paper?

If one of the printers runs out of paper, you just need to contact the system administrators. We get paper and load the printers on request.

Alternately, if no one is available at those locations you may either email support@cs.ksu.edu or talk to one of the staff members in the main CS office, Nichols 234.

How do I use VMWare in the Computing Labs

Please read our guide for full details on using a VM image for classwork.

How do I install JPF (Java PathFinder)?

Initial Steps

The JPF install script may be run from cslinux.cs.ksu.edu or any CS Linux lab machine. Windows users must ssh into cslinux using Putty or another ssh client.

Once you have completed the installation from any Linux machine, it will work on any other CS Linux machine.

  1. Log into cslinux.cs.ksu.edu (or any CS Linux lab machine). All following command should be run in a terminal session or terminal window.
  2. Make sure the Sun JDK is in your system path. You should see something like this:
    3. $ set | grep JAVA_HOME JAVA_HOME=/usr/lib/jvm/default-java $ set | grep PATH PATH=/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/lib/jvm/default-java JAVA_HOME could also be something like /usr/lib/jvm/java-6-sun. If JAVA_HOME is not set and not also in PATH, you will need to add the following to your ~/.profile: export JAVA_HOME=/usr/lib/jvm/default-java export PATH=$PATH:$JAVA_HOME Logout and back in to load the new configuration, or just reload it for your current session $ source ~/.profile
  3. Now you can run the install script which will place the JPF files in your home directory and build them:
    4. $ /common/public/bin/install_jpf.sh

You will now have a built copy of JPF in ~/JPF2.

Running JPF

Create the following shell scripts to help you build and run JPF test classes:

compile.sh 

JPF=$HOME/JPF2/
CLASSPATH=.:$JPF/jpf-core/build/jpf/
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/
javac -cp $CLASSPATH $1

run.sh 

JPF=$HOME/JPF2/
CLASSPATH=.:$JPF/jpf-core/build/*
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*
CLASSPATH=$CLASSPATH:$JPF/jpf-core/build/classes/
CLASSPATH=$CLASSPATH:$JPF/jpf-core/bin/
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/
ARGS="+vm.por.sync_detection=false"
ARGS=$ARGS" +jpf.report.console.property_violation=trace,error,snapshot"
ARGS=$ARGS" +jpf.listener=.tools.DeadlockAnalyzer"
ARGS=$ARGS" +deadlock.format=essential"
java -Xmx512m -jar $JPF/jpf-core/build/RunJPF.jar +classpath=$CLASSPATH  $ARGS $1

Place them somewhere in your homedir (in your JPF2 directory is probably a good place) and make them executable 

$ chmod +x compile.sh
$ chmod +x run.sh

See your instructor for how to use these scripts.

For More Information

Please see the Java PathFinder site:

http://javapathfinder.sourceforge.net/

How do I use PC^2 for the ACM Programming Contest?

PC^2^ is used for submitting solutions and scoring for the ACM Programming Contest. You may either use a local fat client (pc2team) or the web client (EWTeam).

Web Client: EWTeam

Point a web browser to http://pc2.cs.ksu.edu and login with the credentials provided by the contest coordinator. This should work for all browsers and all operating systems. You can also look at the current scoreboard from this app.

Local Client: pc2team

To use the local client, you must install it in at least one team member's home directory.

Previously Installed Copy

IMPORTANT NOTE: If you used PC^2 for previous contests, you must remove the old directory before installing the current one. Look for a "pc2" directory on your U: drive or in your home directory and delete it before continuing.

Installation

  1. Login to a Linux lab machine, or open an SSH session using PuTTY or another SSH client to cslinux.cs.ksu.edu
  2. Run the install script
    3. $ /common/public/bin/install_pc2.sh

Running

In Windows
  1. Open a Command Prompt window (click Start->Programs->Accessories->Command Prompt, or Start->Run and type cmd)
  2. Change to your home files (U: drive) and enter the pc2 directory
    3. > U: > cd pc2
  3. Start the PC2 client
    4. U:\pc2>bin\pc2team

You cannot run pc2team by double-clicking on it in Windows Explorer, you must start it from the command prompt as described here.

In Linux
  1. Open a terminal window
  2. Enter the pc2 directory in your home directory
    3. $ cd $HOME/pc2
  3. Start the PC^2 client
    4. $ bin/pc2team
All Platforms
  • Login using the credentials provided to you by the judges.
  • Note 1: you must run the pc2team application as described here, do not cd bin first and then run pc2team, otherwise the client will not be able to read its configuration file and you will not be able to connect to the server.
  • Note 2: if you wish to view the current scoreboard, you may run the application pc2board instead of pc2team in the last step listed above.

Usage

Full documentation of the pc2team client can be found in the pc2 install directory in your home directory. Look in the doc directory for the file PC2V9TeamGuide.pdf.

I need some software by VMWare for a project, can you give it to me?

VMWare licensing recently changed and we no longer have an academic program available to us. The good news is that VMWare Workstation Pro and Fusion are now free to use for personal use. You can download them at the following links:

We are still investigating if it will be possible to get educational licensing for VMWare server products (ESXi, vSphere, etc).

Two Important Notes

  • You will need to create an account on the Broadcom website before you can download your desired application.
  • Be sure to select the product marked For Personal Use on the download page.

Can I get MATLAB?

There is no campus site-license for MATLAB. The information available from university IT can be found here: https://www.k-state.edu/it/software/software-licenses/matlab/index.html

MATLAB is not currently installed on any Computer Science lab computers. It is installed on College of Engineering lab computers.

If you wish to use it elsewhere, there are a few options for you.

I want to run MATLAB on a computer owned by the department

You may install your own copy and use one of the very small number of floating licenses available on campus. Floating licenses are shared with all computers configured to use them. They are available on a first-come-first-served basis. If you would like to do this, please contact us and we can assist you.

Alternatively, your major professor can purchase a license for you from Mathworks. Perpetual licenses are $500 each, annual licenses (must be renewed every year) are $250 each. Most additional toolboxes are $200 for perpetual or $100 for annual. Each toolbox must be purchased separately. Your major professor will need to fill out a purchase request on the Selfserv site to do this.

I want to run MATLAB on my personal computer that I own

You may purchase your own student license from Mathworks. The cost is $49 for MATLAB or $99 for the suite, which includes MATLAB, Simulink, and 10 popular toolboxes. You may also ask your major professor to pay for this license for you. Your major professor will need to fill out a purchase request on the Selfserv site to do this.

I want to run MATLAB on Beocat

Beocat has licensed the MATLAB compiler and several toolkits. You write your own code and then use Beocat to compile it to an executable. For details, see their documentation: https://support.beocat.ksu.edu/BeocatDocs/index.php/Installed_software#MatLab_compiler

Is there an open source option?

The other alternative is to use octave, which is largely compatible with Matlab, but is open source and free to use, and we have it installed on our cslinux servers. Your students can also install and use it on their Linux desktops. You can find more information about that here: https://www.gnu.org/software/octave/

Can I get a Power BI license for myself or my student?

Relevant information can be found on the KSU IT Support wiki here:
https://support.ksu.edu/TDClient/30/Portal/KB/ArticleDet?ID=235
https://support.ksu.edu/TDClient/30/Portal/KB/ArticleDet?ID=236

Request a license for yourself or a student here:
https://support.ksu.edu/TDClient/30/Portal/Requests/TicketRequests/NewForm?ID=%7eKkhxixHim8_&RequestorType=ServiceOffering

Important details:

  • All students are eligible for a free student license, but a faculty or staff member must request it for them.
  • Power BI Pro licenses are available for free for all faculty and most staff (I can't find documentation for which staff are eligible or not).
  • Power BI Pro licenses are $23.50/year for staff that are not eligible for a free license, and $13/year for students. License cost is prorated for the calendar year and billed annually for renewal at the full rate.
  • If you request a paid Pro license, please also fill out a department Purchase Requsition form so we can process payment once billed, and include Charlotte (cbruna) as the person to receive emailed invoice.
  • When you request any Power BI license, free or paid, include Seth (sgsax) as the department IT support contact.

Is there any other way to get help?

The best way to get our attention is to send an email to help@cs.ksu.edu. This creates a ticket in RT (Request Tracker), which we use for monitoring and tracking all helpdesk issues. This in turn sends all the sysadmin staff an email so we can all have a chance to respond to your question. Please do not send emails to any individual sysadmin. If you do this, there will be no record of your question, and it may take longer to be addressed.

If you have a question during regular business hours (Monday-Friday, 8AM-5PM), you can stop by the sysadmin offices: Engineering Hall 2217 and 2218. If your issue is quick and easy, we can usually take care of it right there for you. If it's a little more involved, we might still ask you to send us an email to open a ticket for it.

Also during business hours, you can reach us by phone at 785-532-6350 and asking for the system administrator. If there is an after-hours emergency, you can call 785-532-7790 and it will be forwarded to the system administrator.

If you're the kindof person that likes IRC, we have a channel on Freenode that you are free to join and ask your question. You can plug the following details into the IRC client of your choice: 

Network: irc.freenode.net
Channel: #ksucis

There is usually one or more sysadmin lurking on this channel that can help you. We don't monitor this 24/7, but it's another easy way to reach us if you need to. If we are working on an issue that requires extended debugging and interaction, we may ask you to join so we can get some realtime feedback with you. For more detail on using IRC, see our Advanced IRC Tips page.

Retrieved from "https://support.cs.ksu.edu/CISDocs/index.php?title=Misc_Questions&oldid=814"