https://support.cs.ksu.edu/CISDocs/api.php?action=feedcontributions&user=Sgsax&feedformat=atomCS Support - User contributions [en]2024-03-19T10:56:21ZUser contributionsMediaWiki 1.31.5https://support.cs.ksu.edu/CISDocs/index.php?title=Classroom_Podiums&diff=810Classroom Podiums2024-02-08T04:47:09Z<p>Sgsax: /* Caveats When Recording to USB */</p>
<hr />
<div>== Resource Overview ==<br />
CS Classrooms are DUE1114, DUE1116, and DUE1117. All classrooms are equipped with integrated Crestron Audio/Visual management systems to make it easy to change display sources for projection and audio sources for the classroom sound system, as well as recording capability to capture the selected inputs for distribution outside of the classroom. All of this equipment is contained within and managed from the instructor's podium in each classroom. The instructor can control the entire system from the control console on top of the podium.<br />
<br />
== Basic Podium Use ==<br />
What you see on the podium monitor is generally what students see on the projection screen. When you run a presentation from Powerpoint, you may use the podium monitor as a second monitor for presentation mode, unless you choose to mirror your displays. The tablet on the podium is the controller for the system. All management is done from this tablet.<br />
<br />
=== Turning on the system ===<br />
If the display is off, tap the tablet screen once to wake it up, then again to turn the system on.<br />
<br />
In DUE1114, the projector screen is motorized and will roll down when the system is turned on. In DUE1116 and DUE1117, you will need to manually pull down the screen if you want to use it.<br />
<br />
=== Podium Computers ===<br />
Each podium also contains a computer to provide the instructor the same experience as the computers in the lab. If the computer is not powered on, you may access it by opening the podium cabinet to do so. You will need to login on to the computer using your CS account credentials. In DUE1114, choose an appropriate desktop session and login to it. Once logged in you will have access to all the files that are in you CS home directory.<br />
<br />
=== Selecting a Source ===<br />
When wanting to record a lecture or presentation you have to select what you want recorded, either your laptop or on the podium computer.<br />
<gallery><br />
File:computer.jpg|Computer<br />
File:laptop.jpg|Laptop<br />
</gallery><br />
<br />
=== Projector Management ===<br />
If you don't see any video on the projector after turning on the system, it may be because the projector is muted. To unmute it, press the home button on the tablet if not already there. Once on the home screen, press the mute button to unmute the projector. The mute button should be black when not muted, and blue when muted.<br />
<br />
<gallery><br />
File:not_mute.jpg|Not Muted<br />
File:mute.jpg|Muted<br />
</gallery><br />
<br />
=== Camera Control ===<br />
There is a pan/tilt/zoom (PTZ) camera located at the back of the classroom. It is generally pointed at the front of the room, but can be manipulated to point nearly anywhere in the room.<br />
<br />
On the camera control screen on the tablet, we have up to 4 preset positions (only 3 are currently set) for the camera.<br />
<br />
<gallery><br />
File:camera_controls.jpg|Camera page<br />
</gallery><br />
<br />
The first one gives you the entire front part of the room. Then the second preset moves the camera so its focused on the instructor podium, then the third preset stays focused on the podium, but zooms in so you can only see the podium and instructor.<br />
<br />
=== Shutting Down the System ===<br />
Please shut down the system when you are done so we can conserve the life of the projector lamp.<br />
<br />
Tap the power button the tablet, then the button labelled "Yes, power off room"<br />
<br />
== Audio Capture ==<br />
You can change the volume of the main source with the buttons on the left side of the home screen. You can also change the volume of the mic and source on the volume screen.<br />
<br />
<gallery><br />
File:volume_control.jpg|Volume Controls<br />
</gallery><br />
<br />
Each classroom is equipped with three microphones:<br />
* wired stick microphone on the podium<br />
* wireless clip-on lavalier microphone<br />
* wireless hand-held microphone<br />
<br />
Both wireless microphones are charged from their stand in or on the podium and should be returned there after every use.<br />
<br />
==== Hand-held Microphone ====<br />
The power switch for the hand-held mic is in its handle. <br />
<gallery><br />
File:Hand_held_off.jpg|OFF<br />
File:Hand_held_on.jpg|ON<br />
</gallery><br />
Turn it on when using it and turn it off and return it to the charging stand when done. This mic works best if the speaker holds it pointed directly at their mouth (like a rock singer) about six inches or so away from their face.<br />
<br />
==== Lavalier Microphone ====<br />
The power switch for the lavalier or clip-on mic is on its body-pack. <br />
<gallery><br />
File:lavalier_off.jpg|OFF<br />
File:lavalier.jpg|ON<br />
</gallery><br />
Turn it on when using it and turn it off and return it to the charging stand when done. Clip the mic mid-way on your shirt near your chest or on collar for best results. The body pack may be clipped anywhere on your belt or a pocket within reach of the cord.<br />
<br />
==== Podium Microphone ====<br />
The stick mic is wired (not wireless) and so not mobile, but can be moved anywhere on the podium. The power switch is the only button on the base of the mic. <br />
<gallery><br />
File:podium_off.jpg|OFF<br />
File:podium_on.jpg|ON<br />
</gallery><br />
There is a blue LED on the mic base. If the mic is on, the light is on. If the light is off, the mic is not on. This mic does a pretty good job of picking up sound, so long as it is generally pointed towards your face and you are talking in its direction.<br />
<br />
== Recording a Lecture ==<br />
In rooms 1114, 1116, and 1117 we can record presentations and lectures using the hardware and software built into the podiums. When you record a session, the video captured will be whatever is displayed on the projector and/or podium display. The audio captured will be either from the podium computer or laptop, whichever is currently being displayed, and any microphones that are turned on and not muted at the time.<br />
<br />
'''''Important Audio Notes:'''''<br />
* Make sure at least one microphone is on, or no sound will be recorded.<br />
* There are no microphones pointed at the classroom to pick up student voices. Instructors that wish to record audience input can either pass around the hand-held mic, or should repeat questions or statements so their own mic can pick them up.<br />
<br />
=== Saving Video ===<br />
You must have a USB stick plugged into the podium that has the label '''RECORDER''' above it. This will automatically save it to the USB stick. (We recommend a USB stick of size 16GB or more for videos longer than an 30 minutes)<br />
<br />
<gallery><br />
File:usb_slot.jpg|USB Slots<br />
</gallery><br />
<br />
=== Recording Page ===<br />
When wanting to start recording you must navigate to the recording page, which has the controls to start and stop recording. To get to this page, tap the icon of a silver circle labelled ''Recorder'' underneath it.<br />
<br />
<gallery><br />
File:record_button.jpg|Navigation Bar<br />
</gallery><br />
<br />
=== Recording View ===<br />
<br />
WHAT YOU SEE ON THE MONITOR IS WHAT THE VIDEO WILL BE!<br />
<br />
The views you can select are Camera, Content, Side By Side, PBP Upper Left, PBP Upper Right<br />
<br />
<gallery><br />
File:camera_button.jpg|Camera Button<br />
File:camera_view.jpg|Camera View<br />
</gallery><br />
<br />
<gallery><br />
File:content_button.jpg|Content Button<br />
File:content_view.jpg|Content View<br />
</gallery><br />
<br />
<gallery><br />
File:side_by_side_button.jpg|Side by Side Button<br />
File:side_by_side_view.jpg|Side by Side View<br />
</gallery><br />
<br />
<gallery><br />
File:pbp_upper_left_button.jpg|PBP Upper Left Button<br />
File:pbp_upper_left_view.jpg|PBP Upper Left View<br />
</gallery><br />
<br />
<gallery><br />
File:pbp_upper_right_button.jpg|PBP Upper Right Button<br />
File:pbp_upper_right_view.jpg|PBP Upper Right View<br />
</gallery><br />
<br />
<br />
What you see is what you get<br />
<br />
=== Start/Stop Recording ===<br />
Now that we have select which source we want, and have navigated to the recorder page, we can start recording.<br />
<br />
We do this by clicking the record button on the page, which will light up red when recording. You will see the available memory space decrease and the duration increase. These increments happen between 3-5 seconds. Be Patient.<br />
To stop the recording, press the stop button, which will then light up blue. Wait a few seconds for the files to finish writing to your USB drive, and then you can remove it.<br />
<br />
<gallery><br />
File:recording.jpg|Recording<br />
File:stop_recording.jpg|Stoped<br />
</gallery><br />
<br />
=== How to Retrieve Video ===<br />
When finished recording, your video will be saved on your USB flash drive in a folder named with the room number, date, and a time stamp. For example:<br />
DUE1116_20170928_121801<br />
<br />
Then inside this folder the File will be saved as a MP4 file<br />
DUE1116_20170928_121801_S1R1.mp4<br />
<br />
A new folder and video will be created every time you make a new recording.<br />
<br />
If you do not bring a USB flash drive to save your recording, it will also be saved to a disk in the recorder itself and uploaded to a public location on the fileserver. Disk space is limited on the recorder and will be cleared regularly. ''We cannot guarantee that you will always be able to retrieve video files saved to the recorder.''<br />
<br />
You can find your uploaded video on the transient volume on the file server. You can find the upload directory the following ways:<br />
* From cslinux (via scp) or Linux desktop computer: <code>/transient/video/&lt;classroom&gt;</code><br />
* From Windows RDP servers or desktop computer: <code>\\files.cs.ksu.edu\transient\video\&lt;classroom&gt;</code><br />
<br />
Files are labeled as described above. You will be able to identify yours based on the timestamp.<br />
<br />
=== Caveats When Recording to USB ===<br />
Please note these to ensure a successful recording<br />
<br />
* Make sure you plug your flash drive into the port on the podium labeled '''RECORDER'''<br />
* Make sure your flash drive has sufficient free space before recording. If it does not, the recording will silently fail and you will not know until you look at it later. We recommend using a flash drive with at least 16GB of free space.<br />
* Do not start recording until you have plugged in your flash drive and do not remove your flash drive until you have stopped recording and the system says that it is finished.<br />
<br />
== Connecting to Recorder Stream ==<br />
All of the recorders can also stream live to remote connections via RTSP (Real-Time Streaming Protocol). Any media client capable of connecting to an RTSP source can connect to the recorders. We recommend [[https://www.videolan.org/vlc/index.html VLC]], but there are many options available.<br />
<br />
We are currently limiting access to the streams to on-campus hosts only. Users off-campus will not be able to connect to the streams.<br />
<br />
Streams are enabled whenever the room A/V system is turned on. You do not have to be recording for the stream to be enabled.<br />
<br />
The view you set for recording is the view that will be seen in the screen. Even if you do not record your session, you must set this view on the recorder screen on the control panel. See '''Recording View''' in the previous section for details.<br />
<br />
The stream is delayed about one second from "live action" during your session. If you will be interacting with people viewing your stream remotely, you should take this delay into consideration.<br />
<br />
The following are the links to the recorders in our classrooms:<br />
{| class="wikitable"<br />
|-<br />
| DUE1114 || rtsp://e1114r01.cs.ksu.edu/extron1<br />
|-<br />
| DUE1116 || rtsp://e1116r01.cs.ksu.edu/extron1<br />
|-<br />
| DUE1117 || rtsp://e1117r01.cs.ksu.edu/extron1<br />
|}<br />
<br />
Clicking on these links in your web browser should prompt you to choose a media player to open them. You may also copy and paste these into your media player of choice, wherever it prompts you to enter a network stream source. You should include the complete URL as shown here when you copy and paste the link.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Classroom_Podiums&diff=809Classroom Podiums2024-02-08T04:06:56Z<p>Sgsax: minor reorganization; add section for retrieving video recordings; add section for caveats recording to usb</p>
<hr />
<div>== Resource Overview ==<br />
CS Classrooms are DUE1114, DUE1116, and DUE1117. All classrooms are equipped with integrated Crestron Audio/Visual management systems to make it easy to change display sources for projection and audio sources for the classroom sound system, as well as recording capability to capture the selected inputs for distribution outside of the classroom. All of this equipment is contained within and managed from the instructor's podium in each classroom. The instructor can control the entire system from the control console on top of the podium.<br />
<br />
== Basic Podium Use ==<br />
What you see on the podium monitor is generally what students see on the projection screen. When you run a presentation from Powerpoint, you may use the podium monitor as a second monitor for presentation mode, unless you choose to mirror your displays. The tablet on the podium is the controller for the system. All management is done from this tablet.<br />
<br />
=== Turning on the system ===<br />
If the display is off, tap the tablet screen once to wake it up, then again to turn the system on.<br />
<br />
In DUE1114, the projector screen is motorized and will roll down when the system is turned on. In DUE1116 and DUE1117, you will need to manually pull down the screen if you want to use it.<br />
<br />
=== Podium Computers ===<br />
Each podium also contains a computer to provide the instructor the same experience as the computers in the lab. If the computer is not powered on, you may access it by opening the podium cabinet to do so. You will need to login on to the computer using your CS account credentials. In DUE1114, choose an appropriate desktop session and login to it. Once logged in you will have access to all the files that are in you CS home directory.<br />
<br />
=== Selecting a Source ===<br />
When wanting to record a lecture or presentation you have to select what you want recorded, either your laptop or on the podium computer.<br />
<gallery><br />
File:computer.jpg|Computer<br />
File:laptop.jpg|Laptop<br />
</gallery><br />
<br />
=== Projector Management ===<br />
If you don't see any video on the projector after turning on the system, it may be because the projector is muted. To unmute it, press the home button on the tablet if not already there. Once on the home screen, press the mute button to unmute the projector. The mute button should be black when not muted, and blue when muted.<br />
<br />
<gallery><br />
File:not_mute.jpg|Not Muted<br />
File:mute.jpg|Muted<br />
</gallery><br />
<br />
=== Camera Control ===<br />
There is a pan/tilt/zoom (PTZ) camera located at the back of the classroom. It is generally pointed at the front of the room, but can be manipulated to point nearly anywhere in the room.<br />
<br />
On the camera control screen on the tablet, we have up to 4 preset positions (only 3 are currently set) for the camera.<br />
<br />
<gallery><br />
File:camera_controls.jpg|Camera page<br />
</gallery><br />
<br />
The first one gives you the entire front part of the room. Then the second preset moves the camera so its focused on the instructor podium, then the third preset stays focused on the podium, but zooms in so you can only see the podium and instructor.<br />
<br />
=== Shutting Down the System ===<br />
Please shut down the system when you are done so we can conserve the life of the projector lamp.<br />
<br />
Tap the power button the tablet, then the button labelled "Yes, power off room"<br />
<br />
== Audio Capture ==<br />
You can change the volume of the main source with the buttons on the left side of the home screen. You can also change the volume of the mic and source on the volume screen.<br />
<br />
<gallery><br />
File:volume_control.jpg|Volume Controls<br />
</gallery><br />
<br />
Each classroom is equipped with three microphones:<br />
* wired stick microphone on the podium<br />
* wireless clip-on lavalier microphone<br />
* wireless hand-held microphone<br />
<br />
Both wireless microphones are charged from their stand in or on the podium and should be returned there after every use.<br />
<br />
==== Hand-held Microphone ====<br />
The power switch for the hand-held mic is in its handle. <br />
<gallery><br />
File:Hand_held_off.jpg|OFF<br />
File:Hand_held_on.jpg|ON<br />
</gallery><br />
Turn it on when using it and turn it off and return it to the charging stand when done. This mic works best if the speaker holds it pointed directly at their mouth (like a rock singer) about six inches or so away from their face.<br />
<br />
==== Lavalier Microphone ====<br />
The power switch for the lavalier or clip-on mic is on its body-pack. <br />
<gallery><br />
File:lavalier_off.jpg|OFF<br />
File:lavalier.jpg|ON<br />
</gallery><br />
Turn it on when using it and turn it off and return it to the charging stand when done. Clip the mic mid-way on your shirt near your chest or on collar for best results. The body pack may be clipped anywhere on your belt or a pocket within reach of the cord.<br />
<br />
==== Podium Microphone ====<br />
The stick mic is wired (not wireless) and so not mobile, but can be moved anywhere on the podium. The power switch is the only button on the base of the mic. <br />
<gallery><br />
File:podium_off.jpg|OFF<br />
File:podium_on.jpg|ON<br />
</gallery><br />
There is a blue LED on the mic base. If the mic is on, the light is on. If the light is off, the mic is not on. This mic does a pretty good job of picking up sound, so long as it is generally pointed towards your face and you are talking in its direction.<br />
<br />
== Recording a Lecture ==<br />
In rooms 1114, 1116, and 1117 we can record presentations and lectures using the hardware and software built into the podiums. When you record a session, the video captured will be whatever is displayed on the projector and/or podium display. The audio captured will be either from the podium computer or laptop, whichever is currently being displayed, and any microphones that are turned on and not muted at the time.<br />
<br />
'''''Important Audio Notes:'''''<br />
* Make sure at least one microphone is on, or no sound will be recorded.<br />
* There are no microphones pointed at the classroom to pick up student voices. Instructors that wish to record audience input can either pass around the hand-held mic, or should repeat questions or statements so their own mic can pick them up.<br />
<br />
=== Saving Video ===<br />
You must have a USB stick plugged into the podium that has the label '''RECORDER''' above it. This will automatically save it to the USB stick. (We recommend a USB stick of size 16GB or more for videos longer than an 30 minutes)<br />
<br />
<gallery><br />
File:usb_slot.jpg|USB Slots<br />
</gallery><br />
<br />
=== Recording Page ===<br />
When wanting to start recording you must navigate to the recording page, which has the controls to start and stop recording. To get to this page, tap the icon of a silver circle labelled ''Recorder'' underneath it.<br />
<br />
<gallery><br />
File:record_button.jpg|Navigation Bar<br />
</gallery><br />
<br />
=== Recording View ===<br />
<br />
WHAT YOU SEE ON THE MONITOR IS WHAT THE VIDEO WILL BE!<br />
<br />
The views you can select are Camera, Content, Side By Side, PBP Upper Left, PBP Upper Right<br />
<br />
<gallery><br />
File:camera_button.jpg|Camera Button<br />
File:camera_view.jpg|Camera View<br />
</gallery><br />
<br />
<gallery><br />
File:content_button.jpg|Content Button<br />
File:content_view.jpg|Content View<br />
</gallery><br />
<br />
<gallery><br />
File:side_by_side_button.jpg|Side by Side Button<br />
File:side_by_side_view.jpg|Side by Side View<br />
</gallery><br />
<br />
<gallery><br />
File:pbp_upper_left_button.jpg|PBP Upper Left Button<br />
File:pbp_upper_left_view.jpg|PBP Upper Left View<br />
</gallery><br />
<br />
<gallery><br />
File:pbp_upper_right_button.jpg|PBP Upper Right Button<br />
File:pbp_upper_right_view.jpg|PBP Upper Right View<br />
</gallery><br />
<br />
<br />
What you see is what you get<br />
<br />
=== Start/Stop Recording ===<br />
Now that we have select which source we want, and have navigated to the recorder page, we can start recording.<br />
<br />
We do this by clicking the record button on the page, which will light up red when recording. You will see the available memory space decrease and the duration increase. These increments happen between 3-5 seconds. Be Patient.<br />
To stop the recording, press the stop button, which will then light up blue. Wait a few seconds for the files to finish writing to your USB drive, and then you can remove it.<br />
<br />
<gallery><br />
File:recording.jpg|Recording<br />
File:stop_recording.jpg|Stoped<br />
</gallery><br />
<br />
=== How to Retrieve Video ===<br />
When finished recording, your video will be saved on your USB flash drive in a folder named with the room number, date, and a time stamp. For example:<br />
DUE1116_20170928_121801<br />
<br />
Then inside this folder the File will be saved as a MP4 file<br />
DUE1116_20170928_121801_S1R1.mp4<br />
<br />
A new folder and video will be created every time you make a new recording.<br />
<br />
If you do not bring a USB flash drive to save your recording, it will also be saved to a disk in the recorder itself and uploaded to a public location on the fileserver. Disk space is limited on the recorder and will be cleared regularly. ''We cannot guarantee that you will always be able to retrieve video files saved to the recorder.''<br />
<br />
You can find your uploaded video on the transient volume on the file server. You can find the upload directory the following ways:<br />
* From cslinux (via scp) or Linux desktop computer: <code>/transient/video/&lt;classroom&gt;</code><br />
* From Windows RDP servers or desktop computer: <code>\\files.cs.ksu.edu\transient\video\&lt;classroom&gt;</code><br />
<br />
Files are labeled as described above. You will be able to identify yours based on the timestamp.<br />
<br />
=== Caveats When Recording to USB ===<br />
Please note these to ensure a successful recording<br />
<br />
* Make sure you plug your flash drive into the port on the podium labeled '''RECORDING'''<br />
* Make sure your flash drive has sufficient free space before recording. If it does not, the recording will silently fail and you will not know until you look at it later. We recommend using a flash drive with at least 16GB of free space.<br />
* Do not start recording until you have plugged in your flash drive and do not remove your flash drive until you have stopped recording and the system says that it is finished.<br />
<br />
== Connecting to Recorder Stream ==<br />
All of the recorders can also stream live to remote connections via RTSP (Real-Time Streaming Protocol). Any media client capable of connecting to an RTSP source can connect to the recorders. We recommend [[https://www.videolan.org/vlc/index.html VLC]], but there are many options available.<br />
<br />
We are currently limiting access to the streams to on-campus hosts only. Users off-campus will not be able to connect to the streams.<br />
<br />
Streams are enabled whenever the room A/V system is turned on. You do not have to be recording for the stream to be enabled.<br />
<br />
The view you set for recording is the view that will be seen in the screen. Even if you do not record your session, you must set this view on the recorder screen on the control panel. See '''Recording View''' in the previous section for details.<br />
<br />
The stream is delayed about one second from "live action" during your session. If you will be interacting with people viewing your stream remotely, you should take this delay into consideration.<br />
<br />
The following are the links to the recorders in our classrooms:<br />
{| class="wikitable"<br />
|-<br />
| DUE1114 || rtsp://e1114r01.cs.ksu.edu/extron1<br />
|-<br />
| DUE1116 || rtsp://e1116r01.cs.ksu.edu/extron1<br />
|-<br />
| DUE1117 || rtsp://e1117r01.cs.ksu.edu/extron1<br />
|}<br />
<br />
Clicking on these links in your web browser should prompt you to choose a media player to open them. You may also copy and paste these into your media player of choice, wherever it prompts you to enter a network stream source. You should include the complete URL as shown here when you copy and paste the link.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Misc_Questions&diff=808Misc Questions2024-01-29T23:32:06Z<p>Sgsax: /* Connecting from Linux */ port number not necessary</p>
<hr />
<div><div id="Zoom"></div><br />
<br />
== How do I get and use Zoom for my classes? ==<br />
The official platform for KSU to host remote instruction is Zoom. The main page for downloading the client and finding documentation is [https://ksu.zoom.us/]. You do not need to login to join a class, but your instructor may prefer it. If you do want/need to login there is a [https://kstate.service-now.com/its?id=kb_article&sys_id=a7c4388e13f4b600f0aebb722244b01c handy set of instructions here].<br />
<br />
Unless your instructor says otherwise, you do not need to have or use a webcam to join a class. If you do, any USB camera or one built into your laptop or monitor will work.<br />
<br />
If you will need to interact with your class using audio, we strongly recommend a headset with a built-in boom microphone. we find these work better than desktop stick type microphones, or those built into your webcam or laptop. These can be purchased inexpensively from your favorite technology store.<br />
<br />
=== Information for Instructors ===<br />
Need some help using Zoom effectively for your classes? There are many resources available with helpful advice:<br />
* There are articles linked from the [https://ksu.zoom.us/ Zoom portal page]<br />
* Handy one-page [https://www.k-state.edu/its/pdfs/zoom.pdf Getting Started flyer] from KSU IT support<br />
* Several articles in the KSU IT support [https://kstate.service-now.com/its?id=kb_category&kb_category=0e0bfb060f1c960003f6348ce1050e76 knowledgebase]<br />
* Many tutorial videos and how-to articles on the [https://support.zoom.us/hc/en-us Zoom support site]<br />
<br />
<div id="MySQL"></div><br />
<br />
== How do I connect to MySQL? ==<br />
<br />
Before you can access your MySQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been created, you may connect using the instructions below.<br />
<br />
You can connect to the MySQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Windows ===<br />
If you are already using Visual Studio you can make a connection by following the documentation [https://dev.mysql.com/doc/visual-studio/en/visual-studio-making-a-connection.html here]. You will want to connect to mysql.cs.ksu.edu and use the credentials you set up your account with. You may have to change the authentication type from Windows Domain to SQL Server Authentication.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the MySQL server by typing:<br />
<br />
mysql -p -h mysql.cs.ksu.edu<br />
<br />
and then enter your MySQL password when prompted.<br />
<br />
=== Using phpMyAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phpmyadmin.cs.ksu.edu phpMyAdmin] from any Internet-connected computer.<br />
<br />
=== How do I change my MySQL password? ===<br />
There are a couple of ways to change your password:<br />
<br />
* Connect using the command above. Once connected, type the following at the prompt<br />
*:<br />
set password = password("yournewpassword");<br />
Where <code>yournewpassword</code> is your new password.<br />
* Or you can change your password in [https://phpmyadmin.cs.ksu.edu phpmyadmin].<br />
<br />
=== How do I reset my MySQL password? ===<br />
<br />
Send an email to support@cs.ksu.edu or stop by the sysadmin offices (Engineering Hall 2217 or 2218) during regular business hours.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: mysql.cs.ksu.edu<br />
MySQL Port: 3306<br />
<br />
A copy of the [http://dev.mysql.com/doc/refman/5.5/en/index.html MySQL 5.5 documentation] can be found at the MySQL homepage.<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<div id="PgSQL"></div><br />
<br />
== How do I connect to PostgreSQL? ==<br />
<br />
Before you can access your PostgreSQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been provisioned, you may use your CS username and password to connect using the instructions below.<br />
<br />
You can connect to the PostgreSQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the PostgreSQL server by typing:<br />
<br />
psql -h postgresql.cs.ksu.edu<br />
<br />
and then enter your password when prompted.<br />
<br />
=== Using phpPGAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phppgadmin.cs.ksu.edu phpPGAdmin] from any Internet-connected computer.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
PostgreSQL Host: postgresql.cs.ksu.edu<br />
PostgreSQL Port: 5432<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<br />
<div id="CLion_Licensing"></div><br />
<br />
== How do I use CLion on my own computer? ==<br />
<br />
The department has an academic license for JetBrains products, including CLion. As long as you are a student, you may run the software and connect it to our license server. Here's how you do that.<br />
<br />
<ol><br />
<li>You will need to download the CLion application from the JetBrains website. As of now, the link to that is here: https://www.jetbrains.com/clion/download. Install the application as usual on your computer.</li><br />
<li>In order to connect to our license server, you must use the university VPN client on your computer. Instructions on downloading, installing, and using that can be found here: https://www.ksu.edu/vpn</li><br />
<li>Once you have done both of the above steps, connect to the VPN and launch CLion. You should be prompted for license activation. The dialog should look something like this:<br />
[[File:clion_license_activation.png|500px]]</li><br />
<li>Fill out options on the dialog as shown above. Click on the <code>Test Connection</code> button and you should see a <code>Connection successful</code> message below the button. If you see this, then everything is connecting correctly.</li><br />
<li>Click on the <code>Activate</code> button. You should now see the message <code>Floating ticket obtained</code> Click on <code>Continue</code> to close the dialog and finish launching the application.</li><br />
</ol><br />
<br />
The next time you use CLion, as long as you are connected to the VPN, you should get your license again. If you are not connected to the VPN, when the application tries to connect to the license server, it will fail and and ask you to reactivate. If you do not reactivate, you will get kicked out of the application.<br />
<br />
If you ever want or need to change your license settings, click on the <code>Help</code> menu and select <code>Register</code>.<br />
<br />
== What happens when I leave? How long do I keep my account? ==<br />
<br />
Please see the "Account Removal and Alumni Accounts" section of the [[Accounts#AlumniAccounts|Accounts page]].<br />
<br />
== Can you guys help me with my homework? ==<br />
<br />
We want to make our policy on helping students clear. The CS support staff is<br />
responsible for making sure the computing systems, networks, services, and<br />
programs on those systems function. We will help anyone who has a problem using<br />
these systems.<br />
<br />
However, we draw the line at looking at any source code or server or program<br />
configurations students themselves have installed. This is due to the fact that<br />
CS faculty are frequently asking students to configure and manipulate software<br />
on their own as part of homework assignments. As such the CS support staff<br />
explicitly do not examine source code or other issues for students.<br />
<br />
If you are convinced that this problem is indeed an issue related to a CS<br />
systems bug or misconfiguration, you may contact your professor and ask for<br />
assistance. At the specific request of faculty members we will look into source<br />
code or other issues, but only in order to determine the location of the<br />
problem.<br />
<br />
As an additional clarification, this policy doesn't preclude us from answering<br />
questions and giving advice to students. The systems coordinator and students<br />
may volunteer to render help or give advice at their discretion. Please be sure<br />
your requests for advice are keeping with your professors' honor code<br />
requirements for the applicable course.<br />
<br />
== What do I do when the printer is out of paper? ==<br />
<br />
If one of the printers runs out of paper, you just need to [[Getting_Help#In_Person|contact the system administrators]]. We get paper and load the printers on request.<br />
<br />
Alternately, if no one is available at those locations you may either email [mailto:support@cs.ksu.edu support@cs.ksu.edu] or talk to one of the staff members in the main CS office, Nichols 234.<br />
<br />
== How do I use VMWare in the Computing Labs ==<br />
<br />
Please read [[Vmware Lab Images|our guide]] for full details on using a VM image for classwork.<br />
<br />
== How do I install JPF (Java PathFinder)? ==<br />
=== Initial Steps ===<br />
The JPF install script may be run from cslinux.cs.ksu.edu or any CS Linux lab machine. Windows users must ssh into cslinux using Putty or another ssh client.<br />
<br />
Once you have completed the installation from any Linux machine, it will work on any other CS Linux machine.<br />
<br />
<ol><br />
<li>Log into cslinux.cs.ksu.edu (or any CS Linux lab machine). All following command should be run in a terminal session or terminal window.</li><br />
<li>Make sure the Sun JDK is in your system path. You should see something like this:</li><br />
$ set | grep JAVA_HOME<br />
JAVA_HOME=/usr/lib/jvm/default-java<br />
$ set | grep PATH<br />
PATH=/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/lib/jvm/default-java<br />
<br />
<code>JAVA_HOME</code> could also be something like <code>/usr/lib/jvm/java-6-sun</code>. If <code>JAVA_HOME</code> is not set and not also in <code>PATH</code>, you will need to add the following to your <code>~/.profile</code>:<br />
export JAVA_HOME=/usr/lib/jvm/default-java<br />
export PATH=$PATH:$JAVA_HOME<br />
<br />
Logout and back in to load the new configuration, or just reload it for your current session<br />
$ source ~/.profile<br />
<br />
<li>Now you can run the install script which will place the JPF files in your home directory and build them:</li><br />
$ /common/public/bin/install_jpf.sh<br />
<br />
</ol><br />
You will now have a built copy of JPF in <code>~/JPF2</code>.<br />
<br />
=== Running JPF ===<br />
<br />
Create the following shell scripts to help you build and run JPF test classes:<br />
<br />
<code>compile.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/jpf/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
javac -cp $CLASSPATH $1<br />
<br />
<code>run.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/build/classes/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/bin/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
ARGS="+vm.por.sync_detection=false"<br />
ARGS=$ARGS" +jpf.report.console.property_violation=trace,error,snapshot"<br />
ARGS=$ARGS" +jpf.listener=.tools.DeadlockAnalyzer"<br />
ARGS=$ARGS" +deadlock.format=essential"<br />
java -Xmx512m -jar $JPF/jpf-core/build/RunJPF.jar +classpath=$CLASSPATH $ARGS $1<br />
<br />
Place them somewhere in your homedir (in your JPF2 directory is probably a good place) and make them executable<br />
$ chmod +x compile.sh<br />
$ chmod +x run.sh<br />
<br />
See your instructor for how to use these scripts.<br />
<br />
=== For More Information ===<br />
<br />
Please see the Java PathFinder site:<br />
<br />
http://javapathfinder.sourceforge.net/<br />
<br />
<div id="PC2"></div><br />
<br />
== How do I use PC^2 for the ACM Programming Contest? ==<br />
PC^2^ is used for submitting solutions and scoring for the ACM Programming Contest. You may either use a local fat client (pc2team) or the web client (EWTeam).<br />
<br />
=== Web Client: EWTeam ===<br />
Point a web browser to http://pc2.cs.ksu.edu and login with the credentials provided by the contest coordinator. This should work for all browsers and all operating systems. You can also look at the current scoreboard from this app.<br />
<br />
=== Local Client: pc2team ===<br />
To use the local client, you must install it in at least one team member's home directory.<br />
<br />
==== Previously Installed Copy ====<br />
'''''IMPORTANT NOTE:''''' If you used PC^2 for previous contests, '''''you must remove the old directory before installing the current one'''''. Look for a "pc2" directory on your U: drive or in your home directory and delete it before continuing.<br />
<br />
==== Installation ====<br />
<ol><br />
<li>Login to a Linux lab machine, or open an SSH session using PuTTY or another SSH client to cslinux.cs.ksu.edu</li><br />
<li>Run the install script</li><br />
<code><br />
$ /common/public/bin/install_pc2.sh</code><br />
</ol><br />
<br />
==== Running ====<br />
===== In Windows =====<br />
<ol><br />
<li>Open a Command Prompt window (click Start->Programs->Accessories->Command Prompt, or Start->Run and type <code>cmd</code>)</li><br />
<li>Change to your home files (U: drive) and enter the pc2 directory</li><br />
> U:<br />
> cd pc2</code><br />
<li>Start the PC2 client</li><br />
U:\pc2>bin\pc2team</code><br />
</ol><br />
<br />
You cannot run pc2team by double-clicking on it in Windows Explorer, you must start it from the command prompt as described here.<br />
<br />
===== In Linux =====<br />
<ol><br />
<li>Open a terminal window</li><br />
<li>Enter the pc2 directory in your home directory</li><br />
$ cd $HOME/pc2</code><br />
<li>Start the PC^2 client</li><br />
$ bin/pc2team</code><br />
</ol><br />
<br />
===== All Platforms =====<br />
* Login using the credentials provided to you by the judges.<br />
<br />
* '''Note 1:''' you must run the pc2team application as described here, do not <code>cd bin</code> first and then run <code>pc2team</code>, otherwise the client will not be able to read its configuration file and you will not be able to connect to the server.<br />
<br />
* '''Note 2:''' if you wish to view the current scoreboard, you may run the application <code>pc2board</code> instead of <code>pc2team</code> in the last step listed above.<br />
<br />
==== Usage ====<br />
Full documentation of the pc2team client can be found in the pc2 install directory in your home directory. Look in the <code>doc</code> directory for the file <code>PC2V9TeamGuide.pdf</code>.<br />
<br />
<div id="VMWare"></div><br />
== I need some software by VMWare for a project, can you give it to me? ==<br />
Possibly. Our licensing with VMWare, via the VMware IT Academy, allows us to give students software and licenses to install software on their own computers, for a period of 12 months at a time. Software may be obtained from the VMWare IT Academy Website (https://itacademy.brightspace.com/). <br />
<br />
Students currently enrolled in a CS class that requires VMWare for coursework are added to the subscriber database at the start of each semester. All other students must request access by sending an email to [mailto:help@cs.ksu.edu CS IT support]. All subscriptions expire after one year. If you need your subscription renewed, you will need to submit a new request.<br />
<br />
When you are added as a subscriber, you will receive an email with the subject "Welcome! Please redeem your VMWare subscription!" (usually from info@itacademy.brightspace.com) which contains a link that you will need to click to activate your account and set a password for it. Webmail will sometimes flag this as spam, so if you don't see it in your Inbox, please check in your Spam/Junk folders to see if it is filtered there.<br />
<br />
=== Registering your VMWare IT Academy Account ===<br />
Registering your account can be confusing. You can find [[VMWare IT Academy Registration|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
=== Downloading Software from VMWare IT Academy ===<br />
Downloading software and obtaining keys can be confusing. You can find [[VMWare IT Academy Software Download|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
<div id="MATLAB"></div><br />
<br />
== Can I get MATLAB? ==<br />
There is no campus site-license for MATLAB. The information available from university IT can be found here:<br />
https://www.k-state.edu/it/software/software-licenses/matlab/index.html<br />
<br />
MATLAB is not currently installed on any Computer Science lab computers. It is installed on College of Engineering lab computers.<br />
<br />
If you wish to use it elsewhere, there are a few options for you.<br />
<br />
=== I want to run MATLAB on a computer owned by the department ===<br />
You may install your own copy and use one of the very small number of floating licenses available on campus. Floating licenses are shared with all computers configured to use them. They are available on a first-come-first-served basis. If you would like to do this, please [mailto:help@cs.ksu.edu contact us] and we can assist you.<br />
<br />
Alternatively, your major professor can purchase a license for you from Mathworks. Perpetual licenses are $500 each, annual licenses (must be renewed every year) are $250 each. Most additional toolboxes are $200 for perpetual or $100 for annual. Each toolbox must be purchased separately. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on my personal computer that I own ===<br />
You may purchase your own student license from Mathworks. The cost is $49 for MATLAB or $99 for the suite, which includes MATLAB, Simulink, and 10 popular toolboxes. You may also ask your major professor to pay for this license for you. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on Beocat ===<br />
Beocat has licensed the MATLAB compiler and several toolkits. You write your own code and then use Beocat to compile it to an executable. For details, see their documentation:<br />
https://support.beocat.ksu.edu/BeocatDocs/index.php/Installed_software#MatLab_compiler<br />
<br />
=== Is there an open source option? ===<br />
The other alternative is to use octave, which is largely compatible with Matlab, but is open source and free to use, and we have it installed on our cslinux servers. Your students can also install and use it on their Linux desktops. You can find more information about that here:<br />
https://www.gnu.org/software/octave/<br />
<br />
== Is there any other way to get help? ==<br />
The best way to get our attention is to send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu]. This creates a ticket in RT (Request Tracker), which we use for monitoring and tracking all helpdesk issues. This in turn sends all the sysadmin staff an email so we can all have a chance to respond to your question. '''Please do not send emails to any individual sysadmin.''' If you do this, there will be no record of your question, and it may take longer to be addressed.<br />
<br />
If you have a question during regular business hours (Monday-Friday, 8AM-5PM), you can stop by the sysadmin offices: Engineering Hall 2217 and 2218. If your issue is quick and easy, we can usually take care of it right there for you. If it's a little more involved, we might still ask you to send us an email to open a ticket for it.<br />
<br />
Also during business hours, you can reach us by phone at 785-532-6350 and asking for the system administrator. If there is an after-hours emergency, you can call 785-532-7790 and it will be forwarded to the system administrator.<br />
<br />
If you're the kindof person that likes IRC, we have a channel on Freenode that you are free to join and ask your question. You can plug the following details into the IRC client of your choice:<br />
Network: irc.freenode.net<br />
Channel: #ksucis<br />
There is usually one or more sysadmin lurking on this channel that can help you. We don't monitor this 24/7, but it's another easy way to reach us if you need to. If we are working on an issue that requires extended debugging and interaction, we may ask you to join so we can get some realtime feedback with you. For more detail on using IRC, see our [[Advanced IRC Tips]] page.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Printers&diff=807Printers2023-11-08T20:01:59Z<p>Sgsax: update E2222 printer</p>
<hr />
<div>{| class="wikitable sortable"<br />
! Printer Name !! Access Restrictions !! Location !! Model !! Windows !! Linux !! Device Options <br />
|-<br />
| e1118-dell-s5830 || anybody || Engineering Hall 1118 (Student Center) || Dell s5830 || Yes || Yes || Black&White, Duplex Unit<br />
|-<br />
| e2184b-KM_C658-B&W-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Black&White, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-B&W-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Black&White, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-Color-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Color, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-Color-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Color, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-B&W-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Black&White, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-B&W-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Black&White, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-Color-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Color, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-Color-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Color, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658 || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || No || Yes || Color, Duplex unit<br />
|-<br />
| e2193-hl-l5100 || faculty/staff/grads || Engineering Hall 2193 (Vasserman Lab) || Brother HL-L5100 || Yes || Yes || Black&amp;White, Duplex unit<br />
|-<br />
| e2194-db3460 || faculty/staff/grads || Engineering Hall 2194 (Amariucai Lab) || Dell b3460 || Yes || Yes || Color, Duplex Unit<br />
|-<br />
| e2206-hp4300 || faculty/staff/grads || Engineering Hall 2206 (SAnTos Lab) || HP LaserJet 4300 || Yes || Yes || Color, Duplex Unit<br />
|-<br />
| e2221-canon-mf632 || faculty/staff/grads || Engineering Hall 2221 (Hsu Lab) || Canon MF632C || Yes || Yes || Color, Duplex unit<br />
|-<br />
| e2222-hl-l8360cdwt || IT staff || Engineering Hall 2222 (IT Office) || Brother Color Laser HL-L8360CDWT || Yes || Yes || Color, Duplex unit<br />
|-<br />
| e2224-hl-l5100 || faculty/staff/grads || Engineering Hall 2224 (Hitzler Lab) || Brother HL-L5100 || Yes || Yes || Black&amp;White, Duplex unit<br />
|-<br />
| e2226-hpm477 || faculty/staff/grads || Engineering Hall 2226 (Munir Lab) || HP Laserjet MFP M477fdw || Yes || Yes || Color, Duplex unit<br />
|}</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Printers&diff=806Printers2023-06-20T20:41:45Z<p>Sgsax: remove pdf-printer</p>
<hr />
<div>{| class="wikitable sortable"<br />
! Printer Name !! Access Restrictions !! Location !! Model !! Windows !! Linux !! Device Options <br />
|-<br />
| e1118-dell-s5830 || anybody || Engineering Hall 1118 (Student Center) || Dell s5830 || Yes || Yes || Black&White, Duplex Unit<br />
|-<br />
| e2184b-KM_C658-B&W-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Black&White, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-B&W-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Black&White, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-Color-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Color, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-Color-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Color, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-B&W-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Black&White, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-B&W-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Black&White, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-Color-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Color, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-Color-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Color, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658 || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || No || Yes || Color, Duplex unit<br />
|-<br />
| e2193-hl-l5100 || faculty/staff/grads || Engineering Hall 2193 (Vasserman Lab) || Brother HL-L5100 || Yes || Yes || Black&amp;White, Duplex unit<br />
|-<br />
| e2194-db3460 || faculty/staff/grads || Engineering Hall 2194 (Amariucai Lab) || Dell b3460 || Yes || Yes || Color, Duplex Unit<br />
|-<br />
| e2206-hp4300 || faculty/staff/grads || Engineering Hall 2206 (SAnTos Lab) || HP LaserJet 4300 || Yes || Yes || Color, Duplex Unit<br />
|-<br />
| e2221-canon-mf632 || faculty/staff/grads || Engineering Hall 2221 (Hsu Lab) || Canon MF632C || Yes || Yes || Color, Duplex unit<br />
|-<br />
| e2222-hp5550 || IT staff || Engineering Hall 2222 (IT Office) || HP LaserJet Color 5550 || Yes || Yes || Color, Duplex unit<br />
|-<br />
| e2224-hl-l5100 || faculty/staff/grads || Engineering Hall 2224 (Hitzler Lab) || Brother HL-L5100 || Yes || Yes || Black&amp;White, Duplex unit<br />
|-<br />
| e2226-hpm477 || faculty/staff/grads || Engineering Hall 2226 (Munir Lab) || HP Laserjet MFP M477fdw || Yes || Yes || Color, Duplex unit<br />
|}</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Printers&diff=805Printers2023-06-20T20:28:59Z<p>Sgsax: update list</p>
<hr />
<div>{| class="wikitable sortable"<br />
! Printer Name !! Access Restrictions !! Location !! Model !! Windows !! Linux !! Device Options <br />
|-<br />
| e1118-dell-s5830 || anybody || Engineering Hall 1118 (Student Center) || Dell s5830 || Yes || Yes || Black&White, Duplex Unit<br />
|-<br />
| e2184b-KM_C658-B&W-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Black&White, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-B&W-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Black&White, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-Color-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Color, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-Color-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || Color, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-B&W-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Black&White, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-B&W-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Black&White, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-Color-1-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Color, 1-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658-ByPass-Color-2-Sided || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || Yes || No || ByPass, Color, 2-Sided, Stapler, Hole Punch<br />
|-<br />
| e2184b-KM_C658 || faculty/staff/grads || Engineering Hall 2184B (Copier) || Minolta C658 Color Copier || No || Yes || Color, Duplex unit<br />
|-<br />
| e2193-hl-l5100 || faculty/staff/grads || Engineering Hall 2193 (Vasserman Lab) || Brother HL-L5100 || Yes || Yes || Black&amp;White, Duplex unit<br />
|-<br />
| e2194-db3460 || faculty/staff/grads || Engineering Hall 2194 (Amariucai Lab) || Dell b3460 || Yes || Yes || Color, Duplex Unit<br />
|-<br />
| e2206-hp4300 || faculty/staff/grads || Engineering Hall 2206 (SAnTos Lab) || HP LaserJet 4300 || Yes || Yes || Color, Duplex Unit<br />
|-<br />
| e2221-canon-mf632 || faculty/staff/grads || Engineering Hall 2221 (Hsu Lab) || Canon MF632C || Yes || Yes || Color, Duplex unit<br />
|-<br />
| e2222-hp5550 || IT staff || Engineering Hall 2222 (IT Office) || HP LaserJet Color 5550 || Yes || Yes || Color, Duplex unit<br />
|-<br />
| e2224-hl-l5100 || faculty/staff/grads || Engineering Hall 2224 (Hitzler Lab) || Brother HL-L5100 || Yes || Yes || Black&amp;White, Duplex unit<br />
|-<br />
| e2226-hpm477 || faculty/staff/grads || Engineering Hall 2226 (Munir Lab) || HP Laserjet MFP M477fdw || Yes || Yes || Color, Duplex unit<br />
|-<br />
| pdf-printer || || || || No || Yes || Generates a pdf in $HOME/cups-pdf<br />
|}</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Misc_Questions&diff=804Misc Questions2023-01-20T19:32:20Z<p>Sgsax: /* General Connection Information */ correct labels</p>
<hr />
<div><div id="Zoom"></div><br />
<br />
== How do I get and use Zoom for my classes? ==<br />
The official platform for KSU to host remote instruction is Zoom. The main page for downloading the client and finding documentation is [https://ksu.zoom.us/]. You do not need to login to join a class, but your instructor may prefer it. If you do want/need to login there is a [https://kstate.service-now.com/its?id=kb_article&sys_id=a7c4388e13f4b600f0aebb722244b01c handy set of instructions here].<br />
<br />
Unless your instructor says otherwise, you do not need to have or use a webcam to join a class. If you do, any USB camera or one built into your laptop or monitor will work.<br />
<br />
If you will need to interact with your class using audio, we strongly recommend a headset with a built-in boom microphone. we find these work better than desktop stick type microphones, or those built into your webcam or laptop. These can be purchased inexpensively from your favorite technology store.<br />
<br />
=== Information for Instructors ===<br />
Need some help using Zoom effectively for your classes? There are many resources available with helpful advice:<br />
* There are articles linked from the [https://ksu.zoom.us/ Zoom portal page]<br />
* Handy one-page [https://www.k-state.edu/its/pdfs/zoom.pdf Getting Started flyer] from KSU IT support<br />
* Several articles in the KSU IT support [https://kstate.service-now.com/its?id=kb_category&kb_category=0e0bfb060f1c960003f6348ce1050e76 knowledgebase]<br />
* Many tutorial videos and how-to articles on the [https://support.zoom.us/hc/en-us Zoom support site]<br />
<br />
<div id="MySQL"></div><br />
<br />
== How do I connect to MySQL? ==<br />
<br />
Before you can access your MySQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been created, you may connect using the instructions below.<br />
<br />
You can connect to the MySQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Windows ===<br />
If you are already using Visual Studio you can make a connection by following the documentation [https://dev.mysql.com/doc/visual-studio/en/visual-studio-making-a-connection.html here]. You will want to connect to mysql.cs.ksu.edu and use the credentials you set up your account with. You may have to change the authentication type from Windows Domain to SQL Server Authentication.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the MySQL server by typing:<br />
<br />
mysql -p -h mysql.cs.ksu.edu<br />
<br />
and then enter your MySQL password when prompted.<br />
<br />
=== Using phpMyAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phpmyadmin.cs.ksu.edu phpMyAdmin] from any Internet-connected computer.<br />
<br />
=== How do I change my MySQL password? ===<br />
There are a couple of ways to change your password:<br />
<br />
* Connect using the command above. Once connected, type the following at the prompt<br />
*:<br />
set password = password("yournewpassword");<br />
Where <code>yournewpassword</code> is your new password.<br />
* Or you can change your password in [https://phpmyadmin.cs.ksu.edu phpmyadmin].<br />
<br />
=== How do I reset my MySQL password? ===<br />
<br />
Send an email to support@cs.ksu.edu or stop by the sysadmin offices (Engineering Hall 2217 or 2218) during regular business hours.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: mysql.cs.ksu.edu<br />
MySQL Port: 3306<br />
<br />
A copy of the [http://dev.mysql.com/doc/refman/5.5/en/index.html MySQL 5.5 documentation] can be found at the MySQL homepage.<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<div id="PgSQL"></div><br />
<br />
== How do I connect to PostgreSQL? ==<br />
<br />
Before you can access your PostgreSQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been provisioned, you may use your CS username and password to connect using the instructions below.<br />
<br />
You can connect to the PostgreSQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the PostgreSQL server by typing:<br />
<br />
psql -p 5432 -h postgresql.cs.ksu.edu<br />
<br />
and then enter your password when prompted.<br />
<br />
=== Using phpPGAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phppgadmin.cs.ksu.edu phpPGAdmin] from any Internet-connected computer.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
PostgreSQL Host: postgresql.cs.ksu.edu<br />
PostgreSQL Port: 5432<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<br />
<div id="CLion_Licensing"></div><br />
<br />
== How do I use CLion on my own computer? ==<br />
<br />
The department has an academic license for JetBrains products, including CLion. As long as you are a student, you may run the software and connect it to our license server. Here's how you do that.<br />
<br />
<ol><br />
<li>You will need to download the CLion application from the JetBrains website. As of now, the link to that is here: https://www.jetbrains.com/clion/download. Install the application as usual on your computer.</li><br />
<li>In order to connect to our license server, you must use the university VPN client on your computer. Instructions on downloading, installing, and using that can be found here: https://www.ksu.edu/vpn</li><br />
<li>Once you have done both of the above steps, connect to the VPN and launch CLion. You should be prompted for license activation. The dialog should look something like this:<br />
[[File:clion_license_activation.png|500px]]</li><br />
<li>Fill out options on the dialog as shown above. Click on the <code>Test Connection</code> button and you should see a <code>Connection successful</code> message below the button. If you see this, then everything is connecting correctly.</li><br />
<li>Click on the <code>Activate</code> button. You should now see the message <code>Floating ticket obtained</code> Click on <code>Continue</code> to close the dialog and finish launching the application.</li><br />
</ol><br />
<br />
The next time you use CLion, as long as you are connected to the VPN, you should get your license again. If you are not connected to the VPN, when the application tries to connect to the license server, it will fail and and ask you to reactivate. If you do not reactivate, you will get kicked out of the application.<br />
<br />
If you ever want or need to change your license settings, click on the <code>Help</code> menu and select <code>Register</code>.<br />
<br />
== What happens when I leave? How long do I keep my account? ==<br />
<br />
Please see the "Account Removal and Alumni Accounts" section of the [[Accounts#AlumniAccounts|Accounts page]].<br />
<br />
== Can you guys help me with my homework? ==<br />
<br />
We want to make our policy on helping students clear. The CS support staff is<br />
responsible for making sure the computing systems, networks, services, and<br />
programs on those systems function. We will help anyone who has a problem using<br />
these systems.<br />
<br />
However, we draw the line at looking at any source code or server or program<br />
configurations students themselves have installed. This is due to the fact that<br />
CS faculty are frequently asking students to configure and manipulate software<br />
on their own as part of homework assignments. As such the CS support staff<br />
explicitly do not examine source code or other issues for students.<br />
<br />
If you are convinced that this problem is indeed an issue related to a CS<br />
systems bug or misconfiguration, you may contact your professor and ask for<br />
assistance. At the specific request of faculty members we will look into source<br />
code or other issues, but only in order to determine the location of the<br />
problem.<br />
<br />
As an additional clarification, this policy doesn't preclude us from answering<br />
questions and giving advice to students. The systems coordinator and students<br />
may volunteer to render help or give advice at their discretion. Please be sure<br />
your requests for advice are keeping with your professors' honor code<br />
requirements for the applicable course.<br />
<br />
== What do I do when the printer is out of paper? ==<br />
<br />
If one of the printers runs out of paper, you just need to [[Getting_Help#In_Person|contact the system administrators]]. We get paper and load the printers on request.<br />
<br />
Alternately, if no one is available at those locations you may either email [mailto:support@cs.ksu.edu support@cs.ksu.edu] or talk to one of the staff members in the main CS office, Nichols 234.<br />
<br />
== How do I use VMWare in the Computing Labs ==<br />
<br />
Please read [[Vmware Lab Images|our guide]] for full details on using a VM image for classwork.<br />
<br />
== How do I install JPF (Java PathFinder)? ==<br />
=== Initial Steps ===<br />
The JPF install script may be run from cslinux.cs.ksu.edu or any CS Linux lab machine. Windows users must ssh into cslinux using Putty or another ssh client.<br />
<br />
Once you have completed the installation from any Linux machine, it will work on any other CS Linux machine.<br />
<br />
<ol><br />
<li>Log into cslinux.cs.ksu.edu (or any CS Linux lab machine). All following command should be run in a terminal session or terminal window.</li><br />
<li>Make sure the Sun JDK is in your system path. You should see something like this:</li><br />
$ set | grep JAVA_HOME<br />
JAVA_HOME=/usr/lib/jvm/default-java<br />
$ set | grep PATH<br />
PATH=/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/lib/jvm/default-java<br />
<br />
<code>JAVA_HOME</code> could also be something like <code>/usr/lib/jvm/java-6-sun</code>. If <code>JAVA_HOME</code> is not set and not also in <code>PATH</code>, you will need to add the following to your <code>~/.profile</code>:<br />
export JAVA_HOME=/usr/lib/jvm/default-java<br />
export PATH=$PATH:$JAVA_HOME<br />
<br />
Logout and back in to load the new configuration, or just reload it for your current session<br />
$ source ~/.profile<br />
<br />
<li>Now you can run the install script which will place the JPF files in your home directory and build them:</li><br />
$ /common/public/bin/install_jpf.sh<br />
<br />
</ol><br />
You will now have a built copy of JPF in <code>~/JPF2</code>.<br />
<br />
=== Running JPF ===<br />
<br />
Create the following shell scripts to help you build and run JPF test classes:<br />
<br />
<code>compile.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/jpf/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
javac -cp $CLASSPATH $1<br />
<br />
<code>run.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/build/classes/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/bin/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
ARGS="+vm.por.sync_detection=false"<br />
ARGS=$ARGS" +jpf.report.console.property_violation=trace,error,snapshot"<br />
ARGS=$ARGS" +jpf.listener=.tools.DeadlockAnalyzer"<br />
ARGS=$ARGS" +deadlock.format=essential"<br />
java -Xmx512m -jar $JPF/jpf-core/build/RunJPF.jar +classpath=$CLASSPATH $ARGS $1<br />
<br />
Place them somewhere in your homedir (in your JPF2 directory is probably a good place) and make them executable<br />
$ chmod +x compile.sh<br />
$ chmod +x run.sh<br />
<br />
See your instructor for how to use these scripts.<br />
<br />
=== For More Information ===<br />
<br />
Please see the Java PathFinder site:<br />
<br />
http://javapathfinder.sourceforge.net/<br />
<br />
<div id="PC2"></div><br />
<br />
== How do I use PC^2 for the ACM Programming Contest? ==<br />
PC^2^ is used for submitting solutions and scoring for the ACM Programming Contest. You may either use a local fat client (pc2team) or the web client (EWTeam).<br />
<br />
=== Web Client: EWTeam ===<br />
Point a web browser to http://pc2.cs.ksu.edu and login with the credentials provided by the contest coordinator. This should work for all browsers and all operating systems. You can also look at the current scoreboard from this app.<br />
<br />
=== Local Client: pc2team ===<br />
To use the local client, you must install it in at least one team member's home directory.<br />
<br />
==== Previously Installed Copy ====<br />
'''''IMPORTANT NOTE:''''' If you used PC^2 for previous contests, '''''you must remove the old directory before installing the current one'''''. Look for a "pc2" directory on your U: drive or in your home directory and delete it before continuing.<br />
<br />
==== Installation ====<br />
<ol><br />
<li>Login to a Linux lab machine, or open an SSH session using PuTTY or another SSH client to cslinux.cs.ksu.edu</li><br />
<li>Run the install script</li><br />
<code><br />
$ /common/public/bin/install_pc2.sh</code><br />
</ol><br />
<br />
==== Running ====<br />
===== In Windows =====<br />
<ol><br />
<li>Open a Command Prompt window (click Start->Programs->Accessories->Command Prompt, or Start->Run and type <code>cmd</code>)</li><br />
<li>Change to your home files (U: drive) and enter the pc2 directory</li><br />
> U:<br />
> cd pc2</code><br />
<li>Start the PC2 client</li><br />
U:\pc2>bin\pc2team</code><br />
</ol><br />
<br />
You cannot run pc2team by double-clicking on it in Windows Explorer, you must start it from the command prompt as described here.<br />
<br />
===== In Linux =====<br />
<ol><br />
<li>Open a terminal window</li><br />
<li>Enter the pc2 directory in your home directory</li><br />
$ cd $HOME/pc2</code><br />
<li>Start the PC^2 client</li><br />
$ bin/pc2team</code><br />
</ol><br />
<br />
===== All Platforms =====<br />
* Login using the credentials provided to you by the judges.<br />
<br />
* '''Note 1:''' you must run the pc2team application as described here, do not <code>cd bin</code> first and then run <code>pc2team</code>, otherwise the client will not be able to read its configuration file and you will not be able to connect to the server.<br />
<br />
* '''Note 2:''' if you wish to view the current scoreboard, you may run the application <code>pc2board</code> instead of <code>pc2team</code> in the last step listed above.<br />
<br />
==== Usage ====<br />
Full documentation of the pc2team client can be found in the pc2 install directory in your home directory. Look in the <code>doc</code> directory for the file <code>PC2V9TeamGuide.pdf</code>.<br />
<br />
<div id="VMWare"></div><br />
== I need some software by VMWare for a project, can you give it to me? ==<br />
Possibly. Our licensing with VMWare, via the VMware IT Academy, allows us to give students software and licenses to install software on their own computers, for a period of 12 months at a time. Software may be obtained from the VMWare IT Academy Website (https://itacademy.brightspace.com/). <br />
<br />
Students currently enrolled in a CS class that requires VMWare for coursework are added to the subscriber database at the start of each semester. All other students must request access by sending an email to [mailto:help@cs.ksu.edu CS IT support]. All subscriptions expire after one year. If you need your subscription renewed, you will need to submit a new request.<br />
<br />
When you are added as a subscriber, you will receive an email with the subject "Welcome! Please redeem your VMWare subscription!" (usually from info@itacademy.brightspace.com) which contains a link that you will need to click to activate your account and set a password for it. Webmail will sometimes flag this as spam, so if you don't see it in your Inbox, please check in your Spam/Junk folders to see if it is filtered there.<br />
<br />
=== Registering your VMWare IT Academy Account ===<br />
Registering your account can be confusing. You can find [[VMWare IT Academy Registration|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
=== Downloading Software from VMWare IT Academy ===<br />
Downloading software and obtaining keys can be confusing. You can find [[VMWare IT Academy Software Download|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
<div id="MATLAB"></div><br />
<br />
== Can I get MATLAB? ==<br />
There is no campus site-license for MATLAB. The information available from university IT can be found here:<br />
https://www.k-state.edu/it/software/software-licenses/matlab/index.html<br />
<br />
MATLAB is not currently installed on any Computer Science lab computers. It is installed on College of Engineering lab computers.<br />
<br />
If you wish to use it elsewhere, there are a few options for you.<br />
<br />
=== I want to run MATLAB on a computer owned by the department ===<br />
You may install your own copy and use one of the very small number of floating licenses available on campus. Floating licenses are shared with all computers configured to use them. They are available on a first-come-first-served basis. If you would like to do this, please [mailto:help@cs.ksu.edu contact us] and we can assist you.<br />
<br />
Alternatively, your major professor can purchase a license for you from Mathworks. Perpetual licenses are $500 each, annual licenses (must be renewed every year) are $250 each. Most additional toolboxes are $200 for perpetual or $100 for annual. Each toolbox must be purchased separately. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on my personal computer that I own ===<br />
You may purchase your own student license from Mathworks. The cost is $49 for MATLAB or $99 for the suite, which includes MATLAB, Simulink, and 10 popular toolboxes. You may also ask your major professor to pay for this license for you. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on Beocat ===<br />
Beocat has licensed the MATLAB compiler and several toolkits. You write your own code and then use Beocat to compile it to an executable. For details, see their documentation:<br />
https://support.beocat.ksu.edu/BeocatDocs/index.php/Installed_software#MatLab_compiler<br />
<br />
=== Is there an open source option? ===<br />
The other alternative is to use octave, which is largely compatible with Matlab, but is open source and free to use, and we have it installed on our cslinux servers. Your students can also install and use it on their Linux desktops. You can find more information about that here:<br />
https://www.gnu.org/software/octave/<br />
<br />
== Is there any other way to get help? ==<br />
The best way to get our attention is to send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu]. This creates a ticket in RT (Request Tracker), which we use for monitoring and tracking all helpdesk issues. This in turn sends all the sysadmin staff an email so we can all have a chance to respond to your question. '''Please do not send emails to any individual sysadmin.''' If you do this, there will be no record of your question, and it may take longer to be addressed.<br />
<br />
If you have a question during regular business hours (Monday-Friday, 8AM-5PM), you can stop by the sysadmin offices: Engineering Hall 2217 and 2218. If your issue is quick and easy, we can usually take care of it right there for you. If it's a little more involved, we might still ask you to send us an email to open a ticket for it.<br />
<br />
Also during business hours, you can reach us by phone at 785-532-6350 and asking for the system administrator. If there is an after-hours emergency, you can call 785-532-7790 and it will be forwarded to the system administrator.<br />
<br />
If you're the kindof person that likes IRC, we have a channel on Freenode that you are free to join and ask your question. You can plug the following details into the IRC client of your choice:<br />
Network: irc.freenode.net<br />
Channel: #ksucis<br />
There is usually one or more sysadmin lurking on this channel that can help you. We don't monitor this 24/7, but it's another easy way to reach us if you need to. If we are working on an issue that requires extended debugging and interaction, we may ask you to join so we can get some realtime feedback with you. For more detail on using IRC, see our [[Advanced IRC Tips]] page.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Windows_Applications&diff=780Windows Applications2022-08-11T18:52:32Z<p>Sgsax: remove outdated info in opening statement</p>
<hr />
<div>The Computer Science Department actively maintains four Windows 10 computer labs. Details about these labs can be found [[Computing_Labs | on this page]].<br />
<br />
== List of Applications ==<br />
<br />
These lists are subject to change. This is the current list as of August 11, 2022.<br />
<br />
The following applications/software are installed on '''all Windows lab computers''':<br />
{| class="wikitable"<br />
! Application !! Version<br />
|-<br />
|7zip || 22.01<br />
|-<br />
|Acrobat Reader || DC (22.001.20169)<br />
|-<br />
|Adobe AIR || 33.1.1.821<br />
|-<br />
|Anaconda3 || 2021.11<br />
|-<br />
|Android Studio 4.0 || 2021.2.1.16<br />
|-<br />
|AntlrWRKS || 1.5.2<br />
|-<br />
|Arduino IDE || 1.8.19<br />
|-<br />
|Audacity (and plugins) || 3.1.3<br />
|-<br />
|Blender || 3.2.2<br />
|-<br />
|BlueJ || 5.0.2<br />
|-<br />
|CLion || 2022.2<br />
|-<br />
|Dr Racket || 7.7<br />
|-<br />
|Eclipse || 4.16<br />
|-<br />
|Emacs || 24.3<br />
|-<br />
|FileZilla || 3.60.2<br />
|-<br />
|Firefox ESR || 102.1.0<br />
|-<br />
|GIMP || 2.10.32.1<br />
|-<br />
|Git || 2.37.1<br />
|-<br />
|Godot Engine || 3.4.5<br />
|-<br />
|Google Chrome || 104.0.5112.81<br />
|-<br />
|Greenfoot || 3.7.0<br />
|-<br />
|ImageJ2 || 1.53q<br />
|-<br />
|Inkscape || 1.2.1<br />
|-<br />
|IntelliJ IDEA Community Ed. || 2022.2<br />
|-<br />
|KDiff || 1.8.3<br />
|-<br />
|Lego Mindstorms EV3 || 1.4.4<br />
|-<br />
|Libre Office || 7.3.3.2<br />
|-<br />
|Microsoft Office || 2021<br />
|-<br />
|Microsoft Project || 2021<br />
|-<br />
|Microsoft Visio || 2021<br />
|-<br />
|Microsoft Visual Studio || 2022<br />
|-<br />
|MPLAB X IDE || 6.00<br />
|-<br />
|MySQL .NET connector || 8.0.30<br />
|-<br />
|Notepad++ || 8.4.4<br />
|-<br />
|OpenJDK || 11.0.16.8<br />
|-<br />
|Paint.NET || 4.3.11<br />
|-<br />
|Pidgin || 2.14.10<br />
|-<br />
|Protege || 5.50<br />
|-<br />
|Putty || 0.77<br />
|-<br />
|Python || 3.8.4<br />
|-<br />
|Scratch Offline 2 || 4.6.1<br />
|-<br />
|SML || 110.99.3<br />
|-<br />
|SQL Server Management Studio || 18.12.1<br />
|-<br />
|Strawberry Perl || 5.32.1.1<br />
|-<br />
|TightVNC || 2.8.63.0<br />
|-<br />
|Tiled Map Editor || 1.9.0<br />
|-<br />
|TortoiseSVN || 1.14.3.29387<br />
|-<br />
|VLC || 3.0.17.4<br />
|-<br />
|VMWare Workstation || 16<br />
|-<br />
|WhiteStar UML || 5.9.1<br />
|-<br />
|X2Go Client || 4.1.2.2<br />
|-<br />
|Xming || 6.9.0.31<br />
|-<br />
|Zoom Client || 5.11.7185<br />
|}</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Windows_Applications&diff=779Windows Applications2022-08-11T18:33:53Z<p>Sgsax: /* List of Applications */ add protege</p>
<hr />
<div>The Computer Science Department actively maintains three Windows 10 computer labs and one thin client lab which connects to Windows Server 2012 Remote Desktop Services. Details about these labs can be found [[Computing_Labs | on this page]].<br />
<br />
== List of Applications ==<br />
<br />
These lists are subject to change. This is the current list as of August 11, 2022.<br />
<br />
The following applications/software are installed on '''all Windows lab computers''':<br />
{| class="wikitable"<br />
! Application !! Version<br />
|-<br />
|7zip || 22.01<br />
|-<br />
|Acrobat Reader || DC (22.001.20169)<br />
|-<br />
|Adobe AIR || 33.1.1.821<br />
|-<br />
|Anaconda3 || 2021.11<br />
|-<br />
|Android Studio 4.0 || 2021.2.1.16<br />
|-<br />
|AntlrWRKS || 1.5.2<br />
|-<br />
|Arduino IDE || 1.8.19<br />
|-<br />
|Audacity (and plugins) || 3.1.3<br />
|-<br />
|Blender || 3.2.2<br />
|-<br />
|BlueJ || 5.0.2<br />
|-<br />
|CLion || 2022.2<br />
|-<br />
|Dr Racket || 7.7<br />
|-<br />
|Eclipse || 4.16<br />
|-<br />
|Emacs || 24.3<br />
|-<br />
|FileZilla || 3.60.2<br />
|-<br />
|Firefox ESR || 102.1.0<br />
|-<br />
|GIMP || 2.10.32.1<br />
|-<br />
|Git || 2.37.1<br />
|-<br />
|Godot Engine || 3.4.5<br />
|-<br />
|Google Chrome || 104.0.5112.81<br />
|-<br />
|Greenfoot || 3.7.0<br />
|-<br />
|ImageJ2 || 1.53q<br />
|-<br />
|Inkscape || 1.2.1<br />
|-<br />
|IntelliJ IDEA Community Ed. || 2022.2<br />
|-<br />
|KDiff || 1.8.3<br />
|-<br />
|Lego Mindstorms EV3 || 1.4.4<br />
|-<br />
|Libre Office || 7.3.3.2<br />
|-<br />
|Microsoft Office || 2021<br />
|-<br />
|Microsoft Project || 2021<br />
|-<br />
|Microsoft Visio || 2021<br />
|-<br />
|Microsoft Visual Studio || 2022<br />
|-<br />
|MPLAB X IDE || 6.00<br />
|-<br />
|MySQL .NET connector || 8.0.30<br />
|-<br />
|Notepad++ || 8.4.4<br />
|-<br />
|OpenJDK || 11.0.16.8<br />
|-<br />
|Paint.NET || 4.3.11<br />
|-<br />
|Pidgin || 2.14.10<br />
|-<br />
|Protege || 5.50<br />
|-<br />
|Putty || 0.77<br />
|-<br />
|Python || 3.8.4<br />
|-<br />
|Scratch Offline 2 || 4.6.1<br />
|-<br />
|SML || 110.99.3<br />
|-<br />
|SQL Server Management Studio || 18.12.1<br />
|-<br />
|Strawberry Perl || 5.32.1.1<br />
|-<br />
|TightVNC || 2.8.63.0<br />
|-<br />
|Tiled Map Editor || 1.9.0<br />
|-<br />
|TortoiseSVN || 1.14.3.29387<br />
|-<br />
|VLC || 3.0.17.4<br />
|-<br />
|VMWare Workstation || 16<br />
|-<br />
|WhiteStar UML || 5.9.1<br />
|-<br />
|X2Go Client || 4.1.2.2<br />
|-<br />
|Xming || 6.9.0.31<br />
|-<br />
|Zoom Client || 5.11.7185<br />
|}</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Windows_Applications&diff=778Windows Applications2022-08-11T15:44:17Z<p>Sgsax: /* List of Applications */ update list</p>
<hr />
<div>The Computer Science Department actively maintains three Windows 10 computer labs and one thin client lab which connects to Windows Server 2012 Remote Desktop Services. Details about these labs can be found [[Computing_Labs | on this page]].<br />
<br />
== List of Applications ==<br />
<br />
These lists are subject to change. This is the current list as of August 11, 2022.<br />
<br />
The following applications/software are installed on '''all Windows lab computers''':<br />
{| class="wikitable"<br />
! Application !! Version<br />
|-<br />
|7zip || 22.01<br />
|-<br />
|Acrobat Reader || DC (22.001.20169)<br />
|-<br />
|Adobe AIR || 33.1.1.821<br />
|-<br />
|Anaconda3 || 2021.11<br />
|-<br />
|Android Studio 4.0 || 2021.2.1.16<br />
|-<br />
|AntlrWRKS || 1.5.2<br />
|-<br />
|Arduino IDE || 1.8.19<br />
|-<br />
|Audacity (and plugins) || 3.1.3<br />
|-<br />
|Blender || 3.2.2<br />
|-<br />
|BlueJ || 5.0.2<br />
|-<br />
|CLion || 2022.2<br />
|-<br />
|Dr Racket || 7.7<br />
|-<br />
|Eclipse || 4.16<br />
|-<br />
|Emacs || 24.3<br />
|-<br />
|FileZilla || 3.60.2<br />
|-<br />
|Firefox ESR || 102.1.0<br />
|-<br />
|GIMP || 2.10.32.1<br />
|-<br />
|Git || 2.37.1<br />
|-<br />
|Godot Engine || 3.4.5<br />
|-<br />
|Google Chrome || 104.0.5112.81<br />
|-<br />
|Greenfoot || 3.7.0<br />
|-<br />
|ImageJ2 || 1.53q<br />
|-<br />
|Inkscape || 1.2.1<br />
|-<br />
|IntelliJ IDEA Community Ed. || 2022.2<br />
|-<br />
|KDiff || 1.8.3<br />
|-<br />
|Lego Mindstorms EV3 || 1.4.4<br />
|-<br />
|Libre Office || 7.3.3.2<br />
|-<br />
|Microsoft Office || 2021<br />
|-<br />
|Microsoft Project || 2021<br />
|-<br />
|Microsoft Visio || 2021<br />
|-<br />
|Microsoft Visual Studio || 2022<br />
|-<br />
|MPLAB X IDE || 6.00<br />
|-<br />
|MySQL .NET connector || 8.0.30<br />
|-<br />
|Notepad++ || 8.4.4<br />
|-<br />
|OpenJDK || 11.0.16.8<br />
|-<br />
|Paint.NET || 4.3.11<br />
|-<br />
|Pidgin || 2.14.10<br />
|-<br />
|Putty || 0.77<br />
|-<br />
|Python || 3.8.4<br />
|-<br />
|Scratch Offline 2 || 4.6.1<br />
|-<br />
|SML || 110.99.3<br />
|-<br />
|SQL Server Management Studio || 18.12.1<br />
|-<br />
|Strawberry Perl || 5.32.1.1<br />
|-<br />
|TightVNC || 2.8.63.0<br />
|-<br />
|Tiled Map Editor || 1.9.0<br />
|-<br />
|TortoiseSVN || 1.14.3.29387<br />
|-<br />
|VLC || 3.0.17.4<br />
|-<br />
|VMWare Workstation || 16<br />
|-<br />
|WhiteStar UML || 5.9.1<br />
|-<br />
|X2Go Client || 4.1.2.2<br />
|-<br />
|Xming || 6.9.0.31<br />
|-<br />
|Zoom Client || 5.11.7185<br />
|}</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Computing_Labs&diff=777Computing Labs2022-08-11T14:56:47Z<p>Sgsax: /* Public Classroom Laboratories */ update hardware info, remove OS column</p>
<hr />
<div>The Computer Science department has three public computing and classroom labs, a Student Center which also has lab computers, and multiple research groups with labs, and a server laboratory. All of these facilities are housed in Engineering Hall.<br />
<br />
=== Public Classroom Laboratories ===<br />
<br />
Last update: August 11, 2022<br />
<br />
{| class="wikitable"<br />
! Lab !! # of Machines !! Description<br />
|-<br />
| DUE1114 || 53 || This classroom lab contains 52 Dell Optiplex 7080 micro form factor PCs, plus one for an instructor in the podium. The CS department uses this lab for several of our courses including CIS 101, 102, and 103. They have Intel Core i7-10700T (2.0GHz, 8-core) CPUs and 16GB RAM.<br />
|-<br />
| DUE1116 || 25 || This classroom lab has machines which have been customized for graphics and gaming courses. There are 24 workstations, plus an instructor PC in the podium. They have Intel Core i7-9700K (3.6GHz) CPUs, 32 GB RAM, and NVIDIA GeForce GTX 1660 Ti graphics cards.<br />
|-<br />
| DUE1117 || 31 || This lab serves dual-purposes as both classroom and CDC research area. There are 30 workstations, plus an instructor PC in the podium. They have Intel Core i7-7567U (3.5GHz) CPUs and 16 GB RAM.<br />
|-<br />
| DUE1118 || 8 || This a general-purpose Windows lab and our Student Center. There are 8 workstations with Intel Core i7-10700T (2.0GHz, 8-core) CPUs and 16GB RAM.<br />
|}<br />
<br />
All computer labs are running the most current release of Windows 10.<br />
<br />
Rooms DUE1114, 1116, and 1117 have enhanced audio/visual capabilities for teaching and recording lectures. Please see our [[Classroom_Podiums|related documentation]] for information on how to use them.<br />
<br />
=== Data Center ===<br />
<br />
The Engineering Hall Data Center houses a large number of servers for CS and other College of Engineering departments for classroom and research purposes, and BeoCat, our high performance computing cluster.<br />
<br />
Servers hosted include departmental and research web sites, department wide file services, printing services, remote desktop services for Windows, Linux and Mac OS, remote Linux shell access, and many others.<br />
<br />
In our current configuration, the data center is supported by a 300KVA UPS. In the event of an extended power outage, all critical infrastructure servers are supported by a generator. This generator does not, however, generate enough power to sustain research computing.<br />
<br />
The following are servers that are available to the public and reachable from off-campus:<br />
{| class="wikitable"<br />
! style="width: 18%" | Server Name !! Service !! Notes<br />
|-<br />
| remote.cs.ksu.edu || Windows Remote Desktop Services || Uses KSU eID authentication<br />
|-<br />
| cslinux.cs.ksu.edu || Linux remote shell server || Accessible by SSH/SFTP/SCP for shell or file access or [[https://wiki.x2go.org/doku.php X2Go]] for remote X desktop. Use of this hostname will connect you to one of two servers: <code>cougar.cs.ksu.edu</code> or <code>viper.cs.ksu.edu</code><br />
|-<br />
| remote-mac.cs.ksu.edu || Remote Mac OS X desktop || Uses CS authentication and can be reached using any RDP client<br />
|}<br />
<br />
=== BeoCat Computing Cluster ===<br />
<br />
BeoCat is the name of K-State's beowulf cluster. This cluster contains over 100 nodes contributed by Computing and Information Sciences, Physics, and other departments. Contact [[http://www.cs.ksu.edu/~dan/ Dr. Daniel Andresen]] if you would like additional information concerning these systems. The official BeoCat page can be found [[http://beocat.ksu.edu here]].</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Printer_Authentication&diff=774Printer Authentication2022-05-17T16:27:46Z<p>Sgsax: add directions and screenshot for V4 driver</p>
<hr />
<div>==Requirements==<br />
<br />
To be able to use E2184B-KM Copier/Printer you first need to be granted access from CS IT support in a form of a PIN. Only Faculty and select Graduate Students can be granted access to E2184B-KM Copier/Printer, please check with your supervisor about the access.<br />
<br />
If you have been issued a PIN, than you will need to enable and configure the Account Track Authentication on your Windows machine. If you do not add your PIN using the method described below, you will not be prompted for it when you try to print something. The print job will silently fail.<br />
<br />
First install a new printer on your system, please refer to [https://support.cs.ksu.edu/CISDocs/wiki/Printing this guide] for installation instructions under Printing from Personal of Office Computer.<br />
<br />
==Enabling and Configuring Account Track Authentication==<br />
<br />
If new printer installation was successful, you will be able to to find the printer by going to Settings > Devices > Printers & Scanners as pictured below.<br />
<br />
[[File:Setp1.jpg|center|border|900px|Image: 450 pixels]]<br />
<br />
<br />
<br />
* Select the printer and click on Manage button. This will also allow you check the queue and print a test page.<br />
<br />
[[File:Manage.jpg|center|border|337px|Image: 90 pixels]]<br />
<br />
* Select Printing Preferences from the menu that appears.<br />
<br />
=== Older Driver ===<br />
* Click the Basic tab. It is the second tab from left most tab at the top. Then click the Authentication/Account Track button.<br />
* Leave the Department Name field blank. In the Password field, enter the PIN that was provided for you.<br />
* Click OK twice then close the Devices and Printers window.<br />
<br />
[[File:AccountTrackButton.jpg|center|border|520px|Image: 382 pixels]]<br />
<br />
=== V4 Driver ===<br />
* Click on "All Tab"<br />
* Click on Basic to expand the settings group<br />
* Click on the Authentication/Account Track button<br />
* Leave the Department Name field blank. In the Password field, enter the PIN that was provided for you.<br />
* Click OK twice then close the Devices and Printers window.<br />
<br />
[[File:v4_prefs-annotated.png|center|border|520px]]<br />
<br />
==Summary==<br />
<br />
After enabling and configuring Account Track Authentication you will be able to use E2184B-KM Copier/Printer. Your user name will appear next to the job you have submitted in the job list on the printer screen itself. You do not need to log into the printer, your print job will be completed right away.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:V4_prefs-annotated.png&diff=773File:V4 prefs-annotated.png2022-05-17T16:23:02Z<p>Sgsax: File uploaded with MsUpload</p>
<hr />
<div>File uploaded with MsUpload</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Misc_Questions&diff=761Misc Questions2022-02-21T22:23:27Z<p>Sgsax: /* Can I get MATLAB? */ add info about availability in labs</p>
<hr />
<div><div id="Zoom"></div><br />
<br />
== How do I get and use Zoom for my classes? ==<br />
The official platform for KSU to host remote instruction is Zoom. The main page for downloading the client and finding documentation is [https://ksu.zoom.us/]. You do not need to login to join a class, but your instructor may prefer it. If you do want/need to login there is a [https://kstate.service-now.com/its?id=kb_article&sys_id=a7c4388e13f4b600f0aebb722244b01c handy set of instructions here].<br />
<br />
Unless your instructor says otherwise, you do not need to have or use a webcam to join a class. If you do, any USB camera or one built into your laptop or monitor will work.<br />
<br />
If you will need to interact with your class using audio, we strongly recommend a headset with a built-in boom microphone. we find these work better than desktop stick type microphones, or those built into your webcam or laptop. These can be purchased inexpensively from your favorite technology store.<br />
<br />
=== Information for Instructors ===<br />
Need some help using Zoom effectively for your classes? There are many resources available with helpful advice:<br />
* There are articles linked from the [https://ksu.zoom.us/ Zoom portal page]<br />
* Handy one-page [https://www.k-state.edu/its/pdfs/zoom.pdf Getting Started flyer] from KSU IT support<br />
* Several articles in the KSU IT support [https://kstate.service-now.com/its?id=kb_category&kb_category=0e0bfb060f1c960003f6348ce1050e76 knowledgebase]<br />
* Many tutorial videos and how-to articles on the [https://support.zoom.us/hc/en-us Zoom support site]<br />
<br />
<div id="MySQL"></div><br />
<br />
== How do I connect to MySQL? ==<br />
<br />
Before you can access your MySQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been created, you may connect using the instructions below.<br />
<br />
You can connect to the MySQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Windows ===<br />
If you are already using Visual Studio you can make a connection by following the documentation [https://dev.mysql.com/doc/visual-studio/en/visual-studio-making-a-connection.html here]. You will want to connect to mysql.cs.ksu.edu and use the credentials you set up your account with. You may have to change the authentication type from Windows Domain to SQL Server Authentication.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the MySQL server by typing:<br />
<br />
mysql -p -h mysql.cs.ksu.edu<br />
<br />
and then enter your MySQL password when prompted.<br />
<br />
=== Using phpMyAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phpmyadmin.cs.ksu.edu phpMyAdmin] from any Internet-connected computer.<br />
<br />
=== How do I change my MySQL password? ===<br />
There are a couple of ways to change your password:<br />
<br />
* Connect using the command above. Once connected, type the following at the prompt<br />
*:<br />
set password = password("yournewpassword");<br />
Where <code>yournewpassword</code> is your new password.<br />
* Or you can change your password in [https://phpmyadmin.cs.ksu.edu phpmyadmin].<br />
<br />
=== How do I reset my MySQL password? ===<br />
<br />
Send an email to support@cs.ksu.edu or stop by the sysadmin offices (Engineering Hall 2217 or 2218) during regular business hours.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: mysql.cs.ksu.edu<br />
MySQL Port: 3306<br />
<br />
A copy of the [http://dev.mysql.com/doc/refman/5.5/en/index.html MySQL 5.5 documentation] can be found at the MySQL homepage.<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<div id="PgSQL"></div><br />
<br />
== How do I connect to PostgreSQL? ==<br />
<br />
Before you can access your PostgreSQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been provisioned, you may use your CS username and password to connect using the instructions below.<br />
<br />
You can connect to the PostgreSQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the PostgreSQL server by typing:<br />
<br />
psql -p 5432 -h postgresql.cs.ksu.edu<br />
<br />
and then enter your password when prompted.<br />
<br />
=== Using phpPGAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phppgadmin.cs.ksu.edu phpPGAdmin] from any Internet-connected computer.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: postgresql.cs.ksu.edu<br />
MySQL Port: 5432<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<br />
<div id="CLion_Licensing"></div><br />
== How do I use CLion on my own computer? ==<br />
<br />
The department has an academic license for JetBrains products, including CLion. As long as you are a student, you may run the software and connect it to our license server. Here's how you do that.<br />
<br />
<ol><br />
<li>You will need to download the CLion application from the JetBrains website. As of now, the link to that is here: https://www.jetbrains.com/clion/download. Install the application as usual on your computer.</li><br />
<li>In order to connect to our license server, you must use the university VPN client on your computer. Instructions on downloading, installing, and using that can be found here: https://www.ksu.edu/vpn</li><br />
<li>Once you have done both of the above steps, connect to the VPN and launch CLion. You should be prompted for license activation. The dialog should look something like this:<br />
[[File:clion_license_activation.png|500px]]</li><br />
<li>Fill out options on the dialog as shown above. Click on the <code>Test Connection</code> button and you should see a <code>Connection successful</code> message below the button. If you see this, then everything is connecting correctly.</li><br />
<li>Click on the <code>Activate</code> button. You should now see the message <code>Floating ticket obtained</code> Click on <code>Continue</code> to close the dialog and finish launching the application.</li><br />
</ol><br />
<br />
The next time you use CLion, as long as you are connected to the VPN, you should get your license again. If you are not connected to the VPN, when the application tries to connect to the license server, it will fail and and ask you to reactivate. If you do not reactivate, you will get kicked out of the application.<br />
<br />
If you ever want or need to change your license settings, click on the <code>Help</code> menu and select <code>Register</code>.<br />
<br />
== What happens when I leave? How long do I keep my account? ==<br />
<br />
Please see the "Account Removal and Alumni Accounts" section of the [[Accounts#AlumniAccounts|Accounts page]].<br />
<br />
== Can you guys help me with my homework? ==<br />
<br />
We want to make our policy on helping students clear. The CS support staff is<br />
responsible for making sure the computing systems, networks, services, and<br />
programs on those systems function. We will help anyone who has a problem using<br />
these systems.<br />
<br />
However, we draw the line at looking at any source code or server or program<br />
configurations students themselves have installed. This is due to the fact that<br />
CS faculty are frequently asking students to configure and manipulate software<br />
on their own as part of homework assignments. As such the CS support staff<br />
explicitly do not examine source code or other issues for students.<br />
<br />
If you are convinced that this problem is indeed an issue related to a CS<br />
systems bug or misconfiguration, you may contact your professor and ask for<br />
assistance. At the specific request of faculty members we will look into source<br />
code or other issues, but only in order to determine the location of the<br />
problem.<br />
<br />
As an additional clarification, this policy doesn't preclude us from answering<br />
questions and giving advice to students. The systems coordinator and students<br />
may volunteer to render help or give advice at their discretion. Please be sure<br />
your requests for advice are keeping with your professors' honor code<br />
requirements for the applicable course.<br />
<br />
== What do I do when the printer is out of paper? ==<br />
<br />
If one of the printers runs out of paper, you just need to [[Getting_Help#In_Person|contact the system administrators]]. We get paper and load the printers on request.<br />
<br />
Alternately, if no one is available at those locations you may either email [mailto:support@cs.ksu.edu support@cs.ksu.edu] or talk to one of the staff members in the main CS office, Nichols 234.<br />
<br />
== How do I use VMWare in the Computing Labs ==<br />
<br />
Please read [[Vmware Lab Images|our guide]] for full details on using a VM image for classwork.<br />
<br />
== How do I install JPF (Java PathFinder)? ==<br />
=== Initial Steps ===<br />
The JPF install script may be run from cslinux.cs.ksu.edu or any CS Linux lab machine. Windows users must ssh into cslinux using Putty or another ssh client.<br />
<br />
Once you have completed the installation from any Linux machine, it will work on any other CS Linux machine.<br />
<br />
<ol><br />
<li>Log into cslinux.cs.ksu.edu (or any CS Linux lab machine). All following command should be run in a terminal session or terminal window.</li><br />
<li>Make sure the Sun JDK is in your system path. You should see something like this:</li><br />
$ set | grep JAVA_HOME<br />
JAVA_HOME=/usr/lib/jvm/default-java<br />
$ set | grep PATH<br />
PATH=/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/lib/jvm/default-java<br />
<br />
<code>JAVA_HOME</code> could also be something like <code>/usr/lib/jvm/java-6-sun</code>. If <code>JAVA_HOME</code> is not set and not also in <code>PATH</code>, you will need to add the following to your <code>~/.profile</code>:<br />
export JAVA_HOME=/usr/lib/jvm/default-java<br />
export PATH=$PATH:$JAVA_HOME<br />
<br />
Logout and back in to load the new configuration, or just reload it for your current session<br />
$ source ~/.profile<br />
<br />
<li>Now you can run the install script which will place the JPF files in your home directory and build them:</li><br />
$ /common/public/bin/install_jpf.sh<br />
<br />
</ol><br />
You will now have a built copy of JPF in <code>~/JPF2</code>.<br />
<br />
=== Running JPF ===<br />
<br />
Create the following shell scripts to help you build and run JPF test classes:<br />
<br />
<code>compile.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/jpf/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
javac -cp $CLASSPATH $1<br />
<br />
<code>run.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/build/classes/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/bin/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
ARGS="+vm.por.sync_detection=false"<br />
ARGS=$ARGS" +jpf.report.console.property_violation=trace,error,snapshot"<br />
ARGS=$ARGS" +jpf.listener=.tools.DeadlockAnalyzer"<br />
ARGS=$ARGS" +deadlock.format=essential"<br />
java -Xmx512m -jar $JPF/jpf-core/build/RunJPF.jar +classpath=$CLASSPATH $ARGS $1<br />
<br />
Place them somewhere in your homedir (in your JPF2 directory is probably a good place) and make them executable<br />
$ chmod +x compile.sh<br />
$ chmod +x run.sh<br />
<br />
See your instructor for how to use these scripts.<br />
<br />
=== For More Information ===<br />
<br />
Please see the Java PathFinder site:<br />
<br />
http://javapathfinder.sourceforge.net/<br />
<br />
<div id="PC2"></div><br />
<br />
== How do I use PC^2 for the ACM Programming Contest? ==<br />
PC^2^ is used for submitting solutions and scoring for the ACM Programming Contest. You may either use a local fat client (pc2team) or the web client (EWTeam).<br />
<br />
=== Web Client: EWTeam ===<br />
Point a web browser to http://pc2.cs.ksu.edu and login with the credentials provided by the contest coordinator. This should work for all browsers and all operating systems. You can also look at the current scoreboard from this app.<br />
<br />
=== Local Client: pc2team ===<br />
To use the local client, you must install it in at least one team member's home directory.<br />
<br />
==== Previously Installed Copy ====<br />
'''''IMPORTANT NOTE:''''' If you used PC^2 for previous contests, '''''you must remove the old directory before installing the current one'''''. Look for a "pc2" directory on your U: drive or in your home directory and delete it before continuing.<br />
<br />
==== Installation ====<br />
<ol><br />
<li>Login to a Linux lab machine, or open an SSH session using PuTTY or another SSH client to cslinux.cs.ksu.edu</li><br />
<li>Run the install script</li><br />
<code><br />
$ /common/public/bin/install_pc2.sh</code><br />
</ol><br />
<br />
==== Running ====<br />
===== In Windows =====<br />
<ol><br />
<li>Open a Command Prompt window (click Start->Programs->Accessories->Command Prompt, or Start->Run and type <code>cmd</code>)</li><br />
<li>Change to your home files (U: drive) and enter the pc2 directory</li><br />
> U:<br />
> cd pc2</code><br />
<li>Start the PC2 client</li><br />
U:\pc2>bin\pc2team</code><br />
</ol><br />
<br />
You cannot run pc2team by double-clicking on it in Windows Explorer, you must start it from the command prompt as described here.<br />
<br />
===== In Linux =====<br />
<ol><br />
<li>Open a terminal window</li><br />
<li>Enter the pc2 directory in your home directory</li><br />
$ cd $HOME/pc2</code><br />
<li>Start the PC^2 client</li><br />
$ bin/pc2team</code><br />
</ol><br />
<br />
===== All Platforms =====<br />
* Login using the credentials provided to you by the judges.<br />
<br />
* '''Note 1:''' you must run the pc2team application as described here, do not <code>cd bin</code> first and then run <code>pc2team</code>, otherwise the client will not be able to read its configuration file and you will not be able to connect to the server.<br />
<br />
* '''Note 2:''' if you wish to view the current scoreboard, you may run the application <code>pc2board</code> instead of <code>pc2team</code> in the last step listed above.<br />
<br />
==== Usage ====<br />
Full documentation of the pc2team client can be found in the pc2 install directory in your home directory. Look in the <code>doc</code> directory for the file <code>PC2V9TeamGuide.pdf</code>.<br />
<br />
<div id="VMWare"></div><br />
== I need some software by VMWare for a project, can you give it to me? ==<br />
Possibly. Our licensing with VMWare, via the VMware IT Academy, allows us to give students software and licenses to install software on their own computers, for a period of 12 months at a time. Software may be obtained from the VMWare IT Academy Website (https://itacademy.brightspace.com/). <br />
<br />
Students currently enrolled in a CS class that requires VMWare for coursework are added to the subscriber database at the start of each semester. All other students must request access by sending an email to [mailto:help@cs.ksu.edu CS IT support]. All subscriptions expire after one year. If you need your subscription renewed, you will need to submit a new request.<br />
<br />
When you are added as a subscriber, you will receive an email with the subject "Welcome! Please redeem your VMWare subscription!" (usually from info@itacademy.brightspace.com) which contains a link that you will need to click to activate your account and set a password for it. Webmail will sometimes flag this as spam, so if you don't see it in your Inbox, please check in your Spam/Junk folders to see if it is filtered there.<br />
<br />
=== Registering your VMWare IT Academy Account ===<br />
Registering your account can be confusing. You can find [[VMWare IT Academy Registration|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
=== Downloading Software from VMWare IT Academy ===<br />
Downloading software and obtaining keys can be confusing. You can find [[VMWare IT Academy Software Download|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
<div id="MATLAB"></div><br />
<br />
== Can I get MATLAB? ==<br />
There is no campus site-license for MATLAB. The information available from university IT can be found here:<br />
https://www.k-state.edu/it/software/software-licenses/matlab/index.html<br />
<br />
MATLAB is not currently installed on any Computer Science lab computers. It is installed on College of Engineering lab computers.<br />
<br />
If you wish to use it elsewhere, there are a few options for you.<br />
<br />
=== I want to run MATLAB on a computer owned by the department ===<br />
You may install your own copy and use one of the very small number of floating licenses available on campus. Floating licenses are shared with all computers configured to use them. They are available on a first-come-first-served basis. If you would like to do this, please [mailto:help@cs.ksu.edu contact us] and we can assist you.<br />
<br />
Alternatively, your major professor can purchase a license for you from Mathworks. Perpetual licenses are $500 each, annual licenses (must be renewed every year) are $250 each. Most additional toolboxes are $200 for perpetual or $100 for annual. Each toolbox must be purchased separately. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on my personal computer that I own ===<br />
You may purchase your own student license from Mathworks. The cost is $49 for MATLAB or $99 for the suite, which includes MATLAB, Simulink, and 10 popular toolboxes. You may also ask your major professor to pay for this license for you. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on Beocat ===<br />
Beocat has licensed the MATLAB compiler and several toolkits. You write your own code and then use Beocat to compile it to an executable. For details, see their documentation:<br />
https://support.beocat.ksu.edu/BeocatDocs/index.php/Installed_software#MatLab_compiler<br />
<br />
=== Is there an open source option? ===<br />
The other alternative is to use octave, which is largely compatible with Matlab, but is open source and free to use, and we have it installed on our cslinux servers. Your students can also install and use it on their Linux desktops. You can find more information about that here:<br />
https://www.gnu.org/software/octave/<br />
<br />
== Is there any other way to get help? ==<br />
The best way to get our attention is to send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu]. This creates a ticket in RT (Request Tracker), which we use for monitoring and tracking all helpdesk issues. This in turn sends all the sysadmin staff an email so we can all have a chance to respond to your question. '''Please do not send emails to any individual sysadmin.''' If you do this, there will be no record of your question, and it may take longer to be addressed.<br />
<br />
If you have a question during regular business hours (Monday-Friday, 8AM-5PM), you can stop by the sysadmin offices: Engineering Hall 2217 and 2218. If your issue is quick and easy, we can usually take care of it right there for you. If it's a little more involved, we might still ask you to send us an email to open a ticket for it.<br />
<br />
Also during business hours, you can reach us by phone at 785-532-6350 and asking for the system administrator. If there is an after-hours emergency, you can call 785-532-7790 and it will be forwarded to the system administrator.<br />
<br />
If you're the kindof person that likes IRC, we have a channel on Freenode that you are free to join and ask your question. You can plug the following details into the IRC client of your choice:<br />
Network: irc.freenode.net<br />
Channel: #ksucis<br />
There is usually one or more sysadmin lurking on this channel that can help you. We don't monitor this 24/7, but it's another easy way to reach us if you need to. If we are working on an issue that requires extended debugging and interaction, we may ask you to join so we can get some realtime feedback with you. For more detail on using IRC, see our [[Advanced IRC Tips]] page.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Misc_Questions&diff=760Misc Questions2022-02-17T16:21:49Z<p>Sgsax: /* I need some software by VMWare for a project, can you give it to me? */ update with new on-demand policy information</p>
<hr />
<div><div id="Zoom"></div><br />
<br />
== How do I get and use Zoom for my classes? ==<br />
The official platform for KSU to host remote instruction is Zoom. The main page for downloading the client and finding documentation is [https://ksu.zoom.us/]. You do not need to login to join a class, but your instructor may prefer it. If you do want/need to login there is a [https://kstate.service-now.com/its?id=kb_article&sys_id=a7c4388e13f4b600f0aebb722244b01c handy set of instructions here].<br />
<br />
Unless your instructor says otherwise, you do not need to have or use a webcam to join a class. If you do, any USB camera or one built into your laptop or monitor will work.<br />
<br />
If you will need to interact with your class using audio, we strongly recommend a headset with a built-in boom microphone. we find these work better than desktop stick type microphones, or those built into your webcam or laptop. These can be purchased inexpensively from your favorite technology store.<br />
<br />
=== Information for Instructors ===<br />
Need some help using Zoom effectively for your classes? There are many resources available with helpful advice:<br />
* There are articles linked from the [https://ksu.zoom.us/ Zoom portal page]<br />
* Handy one-page [https://www.k-state.edu/its/pdfs/zoom.pdf Getting Started flyer] from KSU IT support<br />
* Several articles in the KSU IT support [https://kstate.service-now.com/its?id=kb_category&kb_category=0e0bfb060f1c960003f6348ce1050e76 knowledgebase]<br />
* Many tutorial videos and how-to articles on the [https://support.zoom.us/hc/en-us Zoom support site]<br />
<br />
<div id="MySQL"></div><br />
<br />
== How do I connect to MySQL? ==<br />
<br />
Before you can access your MySQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been created, you may connect using the instructions below.<br />
<br />
You can connect to the MySQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Windows ===<br />
If you are already using Visual Studio you can make a connection by following the documentation [https://dev.mysql.com/doc/visual-studio/en/visual-studio-making-a-connection.html here]. You will want to connect to mysql.cs.ksu.edu and use the credentials you set up your account with. You may have to change the authentication type from Windows Domain to SQL Server Authentication.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the MySQL server by typing:<br />
<br />
mysql -p -h mysql.cs.ksu.edu<br />
<br />
and then enter your MySQL password when prompted.<br />
<br />
=== Using phpMyAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phpmyadmin.cs.ksu.edu phpMyAdmin] from any Internet-connected computer.<br />
<br />
=== How do I change my MySQL password? ===<br />
There are a couple of ways to change your password:<br />
<br />
* Connect using the command above. Once connected, type the following at the prompt<br />
*:<br />
set password = password("yournewpassword");<br />
Where <code>yournewpassword</code> is your new password.<br />
* Or you can change your password in [https://phpmyadmin.cs.ksu.edu phpmyadmin].<br />
<br />
=== How do I reset my MySQL password? ===<br />
<br />
Send an email to support@cs.ksu.edu or stop by the sysadmin offices (Engineering Hall 2217 or 2218) during regular business hours.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: mysql.cs.ksu.edu<br />
MySQL Port: 3306<br />
<br />
A copy of the [http://dev.mysql.com/doc/refman/5.5/en/index.html MySQL 5.5 documentation] can be found at the MySQL homepage.<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<div id="PgSQL"></div><br />
<br />
== How do I connect to PostgreSQL? ==<br />
<br />
Before you can access your PostgreSQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been provisioned, you may use your CS username and password to connect using the instructions below.<br />
<br />
You can connect to the PostgreSQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the PostgreSQL server by typing:<br />
<br />
psql -p 5432 -h postgresql.cs.ksu.edu<br />
<br />
and then enter your password when prompted.<br />
<br />
=== Using phpPGAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phppgadmin.cs.ksu.edu phpPGAdmin] from any Internet-connected computer.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: postgresql.cs.ksu.edu<br />
MySQL Port: 5432<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<br />
<div id="CLion_Licensing"></div><br />
== How do I use CLion on my own computer? ==<br />
<br />
The department has an academic license for JetBrains products, including CLion. As long as you are a student, you may run the software and connect it to our license server. Here's how you do that.<br />
<br />
<ol><br />
<li>You will need to download the CLion application from the JetBrains website. As of now, the link to that is here: https://www.jetbrains.com/clion/download. Install the application as usual on your computer.</li><br />
<li>In order to connect to our license server, you must use the university VPN client on your computer. Instructions on downloading, installing, and using that can be found here: https://www.ksu.edu/vpn</li><br />
<li>Once you have done both of the above steps, connect to the VPN and launch CLion. You should be prompted for license activation. The dialog should look something like this:<br />
[[File:clion_license_activation.png|500px]]</li><br />
<li>Fill out options on the dialog as shown above. Click on the <code>Test Connection</code> button and you should see a <code>Connection successful</code> message below the button. If you see this, then everything is connecting correctly.</li><br />
<li>Click on the <code>Activate</code> button. You should now see the message <code>Floating ticket obtained</code> Click on <code>Continue</code> to close the dialog and finish launching the application.</li><br />
</ol><br />
<br />
The next time you use CLion, as long as you are connected to the VPN, you should get your license again. If you are not connected to the VPN, when the application tries to connect to the license server, it will fail and and ask you to reactivate. If you do not reactivate, you will get kicked out of the application.<br />
<br />
If you ever want or need to change your license settings, click on the <code>Help</code> menu and select <code>Register</code>.<br />
<br />
== What happens when I leave? How long do I keep my account? ==<br />
<br />
Please see the "Account Removal and Alumni Accounts" section of the [[Accounts#AlumniAccounts|Accounts page]].<br />
<br />
== Can you guys help me with my homework? ==<br />
<br />
We want to make our policy on helping students clear. The CS support staff is<br />
responsible for making sure the computing systems, networks, services, and<br />
programs on those systems function. We will help anyone who has a problem using<br />
these systems.<br />
<br />
However, we draw the line at looking at any source code or server or program<br />
configurations students themselves have installed. This is due to the fact that<br />
CS faculty are frequently asking students to configure and manipulate software<br />
on their own as part of homework assignments. As such the CS support staff<br />
explicitly do not examine source code or other issues for students.<br />
<br />
If you are convinced that this problem is indeed an issue related to a CS<br />
systems bug or misconfiguration, you may contact your professor and ask for<br />
assistance. At the specific request of faculty members we will look into source<br />
code or other issues, but only in order to determine the location of the<br />
problem.<br />
<br />
As an additional clarification, this policy doesn't preclude us from answering<br />
questions and giving advice to students. The systems coordinator and students<br />
may volunteer to render help or give advice at their discretion. Please be sure<br />
your requests for advice are keeping with your professors' honor code<br />
requirements for the applicable course.<br />
<br />
== What do I do when the printer is out of paper? ==<br />
<br />
If one of the printers runs out of paper, you just need to [[Getting_Help#In_Person|contact the system administrators]]. We get paper and load the printers on request.<br />
<br />
Alternately, if no one is available at those locations you may either email [mailto:support@cs.ksu.edu support@cs.ksu.edu] or talk to one of the staff members in the main CS office, Nichols 234.<br />
<br />
== How do I use VMWare in the Computing Labs ==<br />
<br />
Please read [[Vmware Lab Images|our guide]] for full details on using a VM image for classwork.<br />
<br />
== How do I install JPF (Java PathFinder)? ==<br />
=== Initial Steps ===<br />
The JPF install script may be run from cslinux.cs.ksu.edu or any CS Linux lab machine. Windows users must ssh into cslinux using Putty or another ssh client.<br />
<br />
Once you have completed the installation from any Linux machine, it will work on any other CS Linux machine.<br />
<br />
<ol><br />
<li>Log into cslinux.cs.ksu.edu (or any CS Linux lab machine). All following command should be run in a terminal session or terminal window.</li><br />
<li>Make sure the Sun JDK is in your system path. You should see something like this:</li><br />
$ set | grep JAVA_HOME<br />
JAVA_HOME=/usr/lib/jvm/default-java<br />
$ set | grep PATH<br />
PATH=/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/lib/jvm/default-java<br />
<br />
<code>JAVA_HOME</code> could also be something like <code>/usr/lib/jvm/java-6-sun</code>. If <code>JAVA_HOME</code> is not set and not also in <code>PATH</code>, you will need to add the following to your <code>~/.profile</code>:<br />
export JAVA_HOME=/usr/lib/jvm/default-java<br />
export PATH=$PATH:$JAVA_HOME<br />
<br />
Logout and back in to load the new configuration, or just reload it for your current session<br />
$ source ~/.profile<br />
<br />
<li>Now you can run the install script which will place the JPF files in your home directory and build them:</li><br />
$ /common/public/bin/install_jpf.sh<br />
<br />
</ol><br />
You will now have a built copy of JPF in <code>~/JPF2</code>.<br />
<br />
=== Running JPF ===<br />
<br />
Create the following shell scripts to help you build and run JPF test classes:<br />
<br />
<code>compile.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/jpf/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
javac -cp $CLASSPATH $1<br />
<br />
<code>run.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/build/classes/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/bin/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
ARGS="+vm.por.sync_detection=false"<br />
ARGS=$ARGS" +jpf.report.console.property_violation=trace,error,snapshot"<br />
ARGS=$ARGS" +jpf.listener=.tools.DeadlockAnalyzer"<br />
ARGS=$ARGS" +deadlock.format=essential"<br />
java -Xmx512m -jar $JPF/jpf-core/build/RunJPF.jar +classpath=$CLASSPATH $ARGS $1<br />
<br />
Place them somewhere in your homedir (in your JPF2 directory is probably a good place) and make them executable<br />
$ chmod +x compile.sh<br />
$ chmod +x run.sh<br />
<br />
See your instructor for how to use these scripts.<br />
<br />
=== For More Information ===<br />
<br />
Please see the Java PathFinder site:<br />
<br />
http://javapathfinder.sourceforge.net/<br />
<br />
<div id="PC2"></div><br />
<br />
== How do I use PC^2 for the ACM Programming Contest? ==<br />
PC^2^ is used for submitting solutions and scoring for the ACM Programming Contest. You may either use a local fat client (pc2team) or the web client (EWTeam).<br />
<br />
=== Web Client: EWTeam ===<br />
Point a web browser to http://pc2.cs.ksu.edu and login with the credentials provided by the contest coordinator. This should work for all browsers and all operating systems. You can also look at the current scoreboard from this app.<br />
<br />
=== Local Client: pc2team ===<br />
To use the local client, you must install it in at least one team member's home directory.<br />
<br />
==== Previously Installed Copy ====<br />
'''''IMPORTANT NOTE:''''' If you used PC^2 for previous contests, '''''you must remove the old directory before installing the current one'''''. Look for a "pc2" directory on your U: drive or in your home directory and delete it before continuing.<br />
<br />
==== Installation ====<br />
<ol><br />
<li>Login to a Linux lab machine, or open an SSH session using PuTTY or another SSH client to cslinux.cs.ksu.edu</li><br />
<li>Run the install script</li><br />
<code><br />
$ /common/public/bin/install_pc2.sh</code><br />
</ol><br />
<br />
==== Running ====<br />
===== In Windows =====<br />
<ol><br />
<li>Open a Command Prompt window (click Start->Programs->Accessories->Command Prompt, or Start->Run and type <code>cmd</code>)</li><br />
<li>Change to your home files (U: drive) and enter the pc2 directory</li><br />
> U:<br />
> cd pc2</code><br />
<li>Start the PC2 client</li><br />
U:\pc2>bin\pc2team</code><br />
</ol><br />
<br />
You cannot run pc2team by double-clicking on it in Windows Explorer, you must start it from the command prompt as described here.<br />
<br />
===== In Linux =====<br />
<ol><br />
<li>Open a terminal window</li><br />
<li>Enter the pc2 directory in your home directory</li><br />
$ cd $HOME/pc2</code><br />
<li>Start the PC^2 client</li><br />
$ bin/pc2team</code><br />
</ol><br />
<br />
===== All Platforms =====<br />
* Login using the credentials provided to you by the judges.<br />
<br />
* '''Note 1:''' you must run the pc2team application as described here, do not <code>cd bin</code> first and then run <code>pc2team</code>, otherwise the client will not be able to read its configuration file and you will not be able to connect to the server.<br />
<br />
* '''Note 2:''' if you wish to view the current scoreboard, you may run the application <code>pc2board</code> instead of <code>pc2team</code> in the last step listed above.<br />
<br />
==== Usage ====<br />
Full documentation of the pc2team client can be found in the pc2 install directory in your home directory. Look in the <code>doc</code> directory for the file <code>PC2V9TeamGuide.pdf</code>.<br />
<br />
<div id="VMWare"></div><br />
== I need some software by VMWare for a project, can you give it to me? ==<br />
Possibly. Our licensing with VMWare, via the VMware IT Academy, allows us to give students software and licenses to install software on their own computers, for a period of 12 months at a time. Software may be obtained from the VMWare IT Academy Website (https://itacademy.brightspace.com/). <br />
<br />
Students currently enrolled in a CS class that requires VMWare for coursework are added to the subscriber database at the start of each semester. All other students must request access by sending an email to [mailto:help@cs.ksu.edu CS IT support]. All subscriptions expire after one year. If you need your subscription renewed, you will need to submit a new request.<br />
<br />
When you are added as a subscriber, you will receive an email with the subject "Welcome! Please redeem your VMWare subscription!" (usually from info@itacademy.brightspace.com) which contains a link that you will need to click to activate your account and set a password for it. Webmail will sometimes flag this as spam, so if you don't see it in your Inbox, please check in your Spam/Junk folders to see if it is filtered there.<br />
<br />
=== Registering your VMWare IT Academy Account ===<br />
Registering your account can be confusing. You can find [[VMWare IT Academy Registration|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
=== Downloading Software from VMWare IT Academy ===<br />
Downloading software and obtaining keys can be confusing. You can find [[VMWare IT Academy Software Download|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
<div id="MATLAB"></div><br />
<br />
== Can I get MATLAB? ==<br />
There is no campus site-license for MATLAB. The information available from university IT can be found here:<br />
https://www.k-state.edu/it/software/software-licenses/matlab/index.html<br />
<br />
If you wish to use it, there are a few options for you.<br />
<br />
=== I want to run MATLAB on a computer owned by the department ===<br />
You may install your own copy and use one of the very small number of floating licenses available on campus. Floating licenses are shared with all computers configured to use them. They are available on a first-come-first-served basis. If you would like to do this, please [mailto:help@cs.ksu.edu contact us] and we can assist you.<br />
<br />
Alternatively, your major professor can purchase a license for you from Mathworks. Perpetual licenses are $500 each, annual licenses (must be renewed every year) are $250 each. Most additional toolboxes are $200 for perpetual or $100 for annual. Each toolbox must be purchased separately. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on my personal computer that I own ===<br />
You may purchase your own student license from Mathworks. The cost is $49 for MATLAB or $99 for the suite, which includes MATLAB, Simulink, and 10 popular toolboxes. You may also ask your major professor to pay for this license for you. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on Beocat ===<br />
Beocat has licensed the MATLAB compiler and several toolkits. You write your own code and then use Beocat to compile it to an executable. For details, see their documentation:<br />
https://support.beocat.ksu.edu/BeocatDocs/index.php/Installed_software#MatLab_compiler<br />
<br />
=== Is there an open source option? ===<br />
The other alternative is to use octave, which is largely compatible with Matlab, but is open source and free to use, and we have it installed on our cslinux servers. Your students can also install and use it on their Linux desktops. You can find more information about that here:<br />
https://www.gnu.org/software/octave/<br />
<br />
== Is there any other way to get help? ==<br />
The best way to get our attention is to send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu]. This creates a ticket in RT (Request Tracker), which we use for monitoring and tracking all helpdesk issues. This in turn sends all the sysadmin staff an email so we can all have a chance to respond to your question. '''Please do not send emails to any individual sysadmin.''' If you do this, there will be no record of your question, and it may take longer to be addressed.<br />
<br />
If you have a question during regular business hours (Monday-Friday, 8AM-5PM), you can stop by the sysadmin offices: Engineering Hall 2217 and 2218. If your issue is quick and easy, we can usually take care of it right there for you. If it's a little more involved, we might still ask you to send us an email to open a ticket for it.<br />
<br />
Also during business hours, you can reach us by phone at 785-532-6350 and asking for the system administrator. If there is an after-hours emergency, you can call 785-532-7790 and it will be forwarded to the system administrator.<br />
<br />
If you're the kindof person that likes IRC, we have a channel on Freenode that you are free to join and ask your question. You can plug the following details into the IRC client of your choice:<br />
Network: irc.freenode.net<br />
Channel: #ksucis<br />
There is usually one or more sysadmin lurking on this channel that can help you. We don't monitor this 24/7, but it's another easy way to reach us if you need to. If we are working on an issue that requires extended debugging and interaction, we may ask you to join so we can get some realtime feedback with you. For more detail on using IRC, see our [[Advanced IRC Tips]] page.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Remote_Access&diff=753Remote Access2022-01-06T16:41:09Z<p>Sgsax: /* Remote Windows Access */ update with CS login credentials</p>
<hr />
<div><div id="Windows"></div><br />
== Remote Windows Access ==<br />
<br />
The CS Department maintains a server for Remote Desktop access, to which you may connect from anywhere on- or off-campus.<br />
<br />
'''If you are connecting from an on-campus location, please be sure to NOT use the KSU Guest WiFi network.''' See: [[#KSU Guest WiFi Network | KSU Guest WiFi Network]]<br />
<br />
'''If you are connecting from off-campus, you must be connected to the campus VPN before you can connect to the Remote Desktop servers.''' See the [https://www.k-state.edu/its/security/secure-data/vpn/ KSU VPN page ] for details on how to obtain and use the VPN client.<br />
<br />
To login to Remote Desktop, you must use your CS username and password. You also must add the WIN2 domain as a prefix for username, WIN2\your_eID.<br />
<br />
<p>Use the settings below to configure your session. Note: you must prefix your username with the domain name: '''WIN2\your_eID'''</p><br />
<br />
{| class="wikitable"<br />
! style="font-weight: bold;" | Login With<br />
! style="font-weight: bold;" | Domain<br />
! style="font-weight: bold;" | Server<br />
|-<br />
| CS account<br />
| WIN2<br />
| remote.cs.ksu.edu<br />
|}<br />
<br />
When you are done using the Remote Desktop session permanently, make sure to properly log out by selecting logout option within the Windows Start menu and do not simply disconnect your Remote Desktop session. If you wish to put a pause on your Remote Desktop session for a <strong>short period of time</strong>, disconnect your Remote Desktop session and you will be able to resume where you left off when you connect next time.<br />
<br />
=== Remote Desktop Programs ===<br />
<br />
Microsoft has a remote desktop application that has support on Windows, Mac, ChromeOS, iOS, and Android, that can be found in the respective store or [https://technet.microsoft.com/en-us/library/dn473009.aspx Here].<br />
<br />
For Linux there are a few Remote Desktop Applications, including KRDC and Remmina, which are both installed on the CS Systems.<br />
<br />
<div id="Linux"></div><br />
<br />
== Remote Linux Access ==<br />
<br />
CS users have access to the department's public Linux shell server form anywhere, on- or off-campus. <br />
<br />
=== Connecting from Unix-based machine (Linux, Mac OS X, BSD, Solaris)===<br />
<br />
To connect from a Unix-based machine, simply open a Terminal window and login using the following command. (Be sure to change <username> to your CS user account name. )<br />
ssh <username>@cslinux.cs.ksu.edu<br />
<br />
=== Connecting from Windows machine ===<br />
<br />
To connect from a computer running Microsoft Windows, you will need to use a secure shell program, such as [http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html PuTTY]. <br />
<br />
Once you have putty downloaded, you will need to specify the server as shown in this screenshot. <br />
[[File:putty_092817.png|thumbnail|left]]<br />
<br clear=all><br />
<br />
<div id="MacOS"></div><br />
<br />
== Remote Mac Access ==<br />
<br />
'''If you are connecting from an on-campus location, please be sure to NOT use the KSU Guest WiFi network.''' See: [[#KSU Guest WiFi Network | KSU Guest WiFi Network]]<br />
<br />
'''If you are connecting from off-campus, you must be connected to the campus VPN before you can connect to the Remote Desktop servers.''' See the [https://www.k-state.edu/its/security/secure-data/vpn/ KSU VPN page ] for details on how to obtain and use the VPN client.<br />
<br />
=== Logging In ===<br />
In order to log into the remote Mac terminal server you will need a Remote Desktop (RDP) Client of some sort, such as Microsoft Remote Desktop.<br />
<br> After opening one of these applications you will just need to enter the the host name, which is <strong>remote-mac.cs.ksu.edu</strong> and your CS username and password.<br />
<br> <strong>Note:</strong> If you get kicked out of your session while trying to log in, then just go ahead and try to connect once more. Sometimes this will just let you in.<br />
<br />
=== Accessing Personal User Drive ===<br />
Here are the Steps on how to access your own personal CS network drive...<br />
<ol><br />
<li>Open "Finder"</li><br />
<li>At the top right of the Mac Desktop the word to the right of the apple should say "Finder", from there select the "Go" button.</li><br />
<li>After clicking on the "Go" button you will need to select the "Connect to Server" option. It should be at the bottom of the list.</li><br />
<li>In the "Server Address" Text box all you will need to type in is "smb://files.cs.ksu.edu/<your username>"</li><br />
</ol><br />
<br />
== Firewall Restrictions ==<br />
=== KSU Guest WiFi Network ===<br />
'''''Please Note:''''' For SSH or RDP access to our remote access servers, you <u>must not be connected to the ''KSU Guest'' </u> wireless network. This network only allows web traffic on ports 80 & 443 (http/https) and nothing else. <br />
<br />
If you are not a guest, please ensure you are connected to '''KSU Wireless''' or '''KSU Housing''' if you are on-campus.<br />
<br />
=== Access Through Campus VPN ===<br />
If you need access to any other CS system and don't want to go through one of the above hosts first, you may install the campus VPN client on your remote systems (home desktops, laptops, etc), which you can download here: http://www.ksu.edu/its/security/vpn/. When you run it, you should login with your KSU eID and connect using the "Full Tunnel" option. This routes all your desktop network traffic through the KSU network, effectively putting your desktop behind the campus firewall. You can now use Remote Desktop or SSH client to connect to any CS system.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=MediaWiki:Sidebar&diff=752MediaWiki:Sidebar2021-11-03T15:46:35Z<p>Sgsax: </p>
<hr />
<div><br />
* navigation<br />
** mainpage|CS Support Home<br />
** FAQ|FAQ<br />
** User_Guide|CS Systems Guide<br />
** https://selfserv.cs.ksu.edu/|SelfServ<br />
** https://support.beocat.ksu.edu/|Beocat<br />
** Getting_Help|Getting Help<br />
** https://support.cs.ksu.edu/CISAdminDocs/wiki/Main_Page|Administrative Documentation<br />
* Wiki Links<br />
** recentchanges-url|recentchanges<br />
** randompage-url|randompage<br />
** helppage|help<br />
* SEARCH<br />
* TOOLBOX<br />
* LANGUAGES</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=VMWare_IT_Academy_Software_Download&diff=750VMWare IT Academy Software Download2021-09-14T15:19:34Z<p>Sgsax: /* Obtaining License Keys */ add link to div id for navigation</p>
<hr />
<div>= Overview =<br />
To download installation files for VMWare software, you must first be fully registered in the VMWare IT Academy. See [[VMWare_IT_Academy_Registration|this page]] for information on how to do this.<br />
<br />
'''''NOTE:''''' If you do not have an account for the VMWare IT Academy, please send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu] so we can start that process for you.<br />
<br />
Downloading software and getting license keys can be a lengthy and tedious experience, especially the first time you do so. This page will walk you through the process.<br />
<br />
<div id="finding_software"></div><br />
= Finding the Software Page =<br />
To get software and licenses, you must first login to the course portal.<br />
<ol><br />
<li>Login to the VMWare IT Academy portal here: https://itacademy.vmware.com. You should be brought to your account home page.<br />
[[File:User home.png|200px|none]]<br />
You should be enrolled in one course, '''Software Products & License Keys'''. Click on the tile for the course.<br />
</li><br />
<li>On this page, you will find instructions and links to software downloads and the license catalog.<br />
[[File:Prod key page.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="downloading_software"></div><br />
<br />
= Downloading Software =<br />
You made it to the page and now want to download the software.<br />
<br />
On the right side is a section titles '''Direct Links for Software Download'''. For desktop products, like Workstation or Fusion, clicking on one of these links takes you directly to a page where you can download the software.<br />
[[File:Workstation download.png|200px|none]]<br />
Click on the '''Download Now''' link to get the binary for your product.<br />
<br />
For server products, like vSphere or vCenter, you will be taken to another site, the MyVMWare portal.<br />
[[File:Vshpere eval portal.png|200px|none]]<br />
To download software, you must have an account registered with the MyVMWare portal. This is separate from the IT Academy account. If you already have an account, click on the '''I Have an Account''' button/tab in the box on the right side and enter your credentials.<br />
<br />
If you already have an account and have logged in, you can [[#reg_complete|skip ahead]], otherwise continue to the next section to create a new account for the MyVMWare portal.<br />
<br />
== Creating a MyVMWare Portal Account ==<br />
If you do not have a MyVMWare portal account, you'll need to create one. '''''NOTE:''''' You will only need to do this once. Even if you have to reconfirm your enrollment in the IT Academy, your MyVMWare portal account will be preserved.<br />
<br />
<ol><br />
<li>Click on the '''Create an Account''' button/tab in the box on the right side, fill in the form accordingly, and click '''Continue'''.<br />
[[File:Myvmware create account.png|200px|none]]<br />
This will take you to the VMWare Customer Connect registration screen.<br />
</li><br />
<li>Fill out the form appropriately, make sure you check the boxes at the bottom to agree with the Terms of Service, enter the captcha, and click on the '''Start Free Trial''' button.<br />
[[File:Myvmware registration.png|200px|none]]<br />
</li><br />
<li>Check your email for a confirmation from VMWare.<br />
[[File:Vmware activation email.png|200px|none]]<br />
Click on the link to activate your account.<br />
</li><br />
<li>This will send you to a final confirmation page where you will need to enter your password you created in the previous step and then click on '''Complete Activation''' to finish.<br />
[[File:Vmware complete activation.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="reg_complete"></div><br />
== After MyVMWare Portal Registration is Completed ==<br />
Once you have finished the above steps to complete and confirm your account on the MyVMWare Portal, you can login on the portal page as shown [[#downloading_software|way back here]]. Now the portal should look like this:<br />
[[File:Vshpere portal logged in.png|200px|none]]<br />
<br />
If you scroll down this page, you should see a '''Download Packages''' section. Find the software you want from what is listed and click on the '''Manual Download''' button for it. You should no be prompted to download the selected product.<br />
[[File:Vshpere download packages.png|200px|none]]<br />
<br />
= Obtaining License Keys =<br />
All VMWare software downloaded comes with a 60 day evaluation license. As a member of the IT Academy, you can get a full-use 1-year license for any downloaded product.<br />
<br />
<ol><br />
<li>On the '''Software Products & License Keys''' course page, in the '''Direct Links for Software Download''' section on the right side of the page (see [[#finding_software|top of this page]] for screenshot), click on the '''click here''' link under ''To request software license keys'' at the bottom. This will take you to the Software License Repository page, which will look something like this:<br />
[[File:Software licenses.png|200px|none]]<br />
</li><br />
<li>Scroll through this list to find the product for which you want a license key and click on the '''Register''' button for that product. You should get an email confirming your request fairly shortly, followed by another email containing your software key. This second email could take up to 30 minutes to arrive. It will look something like this:<br />
[[File:License key email.png|200px|none]]<br />
</li><br />
<li>You can now apply this license key to your installed software. See help for your application to find out how to do this for that application. In most cases, it should be fairly self-explanatory.<br />
</li><br />
</ol></div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=VMWare_IT_Academy_Software_Download&diff=749VMWare IT Academy Software Download2021-09-14T15:19:13Z<p>Sgsax: /* Finding the Software Page */ add div id for navigation</p>
<hr />
<div>= Overview =<br />
To download installation files for VMWare software, you must first be fully registered in the VMWare IT Academy. See [[VMWare_IT_Academy_Registration|this page]] for information on how to do this.<br />
<br />
'''''NOTE:''''' If you do not have an account for the VMWare IT Academy, please send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu] so we can start that process for you.<br />
<br />
Downloading software and getting license keys can be a lengthy and tedious experience, especially the first time you do so. This page will walk you through the process.<br />
<br />
<div id="finding_software"></div><br />
= Finding the Software Page =<br />
To get software and licenses, you must first login to the course portal.<br />
<ol><br />
<li>Login to the VMWare IT Academy portal here: https://itacademy.vmware.com. You should be brought to your account home page.<br />
[[File:User home.png|200px|none]]<br />
You should be enrolled in one course, '''Software Products & License Keys'''. Click on the tile for the course.<br />
</li><br />
<li>On this page, you will find instructions and links to software downloads and the license catalog.<br />
[[File:Prod key page.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="downloading_software"></div><br />
<br />
= Downloading Software =<br />
You made it to the page and now want to download the software.<br />
<br />
On the right side is a section titles '''Direct Links for Software Download'''. For desktop products, like Workstation or Fusion, clicking on one of these links takes you directly to a page where you can download the software.<br />
[[File:Workstation download.png|200px|none]]<br />
Click on the '''Download Now''' link to get the binary for your product.<br />
<br />
For server products, like vSphere or vCenter, you will be taken to another site, the MyVMWare portal.<br />
[[File:Vshpere eval portal.png|200px|none]]<br />
To download software, you must have an account registered with the MyVMWare portal. This is separate from the IT Academy account. If you already have an account, click on the '''I Have an Account''' button/tab in the box on the right side and enter your credentials.<br />
<br />
If you already have an account and have logged in, you can [[#reg_complete|skip ahead]], otherwise continue to the next section to create a new account for the MyVMWare portal.<br />
<br />
== Creating a MyVMWare Portal Account ==<br />
If you do not have a MyVMWare portal account, you'll need to create one. '''''NOTE:''''' You will only need to do this once. Even if you have to reconfirm your enrollment in the IT Academy, your MyVMWare portal account will be preserved.<br />
<br />
<ol><br />
<li>Click on the '''Create an Account''' button/tab in the box on the right side, fill in the form accordingly, and click '''Continue'''.<br />
[[File:Myvmware create account.png|200px|none]]<br />
This will take you to the VMWare Customer Connect registration screen.<br />
</li><br />
<li>Fill out the form appropriately, make sure you check the boxes at the bottom to agree with the Terms of Service, enter the captcha, and click on the '''Start Free Trial''' button.<br />
[[File:Myvmware registration.png|200px|none]]<br />
</li><br />
<li>Check your email for a confirmation from VMWare.<br />
[[File:Vmware activation email.png|200px|none]]<br />
Click on the link to activate your account.<br />
</li><br />
<li>This will send you to a final confirmation page where you will need to enter your password you created in the previous step and then click on '''Complete Activation''' to finish.<br />
[[File:Vmware complete activation.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="reg_complete"></div><br />
== After MyVMWare Portal Registration is Completed ==<br />
Once you have finished the above steps to complete and confirm your account on the MyVMWare Portal, you can login on the portal page as shown [[#downloading_software|way back here]]. Now the portal should look like this:<br />
[[File:Vshpere portal logged in.png|200px|none]]<br />
<br />
If you scroll down this page, you should see a '''Download Packages''' section. Find the software you want from what is listed and click on the '''Manual Download''' button for it. You should no be prompted to download the selected product.<br />
[[File:Vshpere download packages.png|200px|none]]<br />
<br />
= Obtaining License Keys =<br />
All VMWare software downloaded comes with a 60 day evaluation license. As a member of the IT Academy, you can get a full-use 1-year license for any downloaded product.<br />
<br />
<ol><br />
<li>On the '''Software Products & License Keys''' course page, in the '''Direct Links for Software Download''' section on the right side of the page (see [[top of this page]] for screenshot), click on the '''click here''' link under ''To request software license keys'' at the bottom. This will take you to the Software License Repository page, which will look something like this:<br />
[[File:Software licenses.png|200px|none]]<br />
</li><br />
<li>Scroll through this list to find the product for which you want a license key and click on the '''Register''' button for that product. You should get an email confirming your request fairly shortly, followed by another email containing your software key. This second email could take up to 30 minutes to arrive. It will look something like this:<br />
[[File:License key email.png|200px|none]]<br />
</li><br />
<li>You can now apply this license key to your installed software. See help for your application to find out how to do this for that application. In most cases, it should be fairly self-explanatory.<br />
</li><br />
</ol></div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=VMWare_IT_Academy_Software_Download&diff=748VMWare IT Academy Software Download2021-09-14T15:18:21Z<p>Sgsax: /* After MyVMWare Portal Registration is Completed */ add link to div for navigation</p>
<hr />
<div>= Overview =<br />
To download installation files for VMWare software, you must first be fully registered in the VMWare IT Academy. See [[VMWare_IT_Academy_Registration|this page]] for information on how to do this.<br />
<br />
'''''NOTE:''''' If you do not have an account for the VMWare IT Academy, please send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu] so we can start that process for you.<br />
<br />
Downloading software and getting license keys can be a lengthy and tedious experience, especially the first time you do so. This page will walk you through the process.<br />
<br />
= Finding the Software Page =<br />
To get software and licenses, you must first login to the course portal.<br />
<ol><br />
<li>Login to the VMWare IT Academy portal here: https://itacademy.vmware.com. You should be brought to your account home page.<br />
[[File:User home.png|200px|none]]<br />
You should be enrolled in one course, '''Software Products & License Keys'''. Click on the tile for the course.<br />
</li><br />
<li>On this page, you will find instructions and links to software downloads and the license catalog.<br />
[[File:Prod key page.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="downloading_software"></div><br />
= Downloading Software =<br />
You made it to the page and now want to download the software.<br />
<br />
On the right side is a section titles '''Direct Links for Software Download'''. For desktop products, like Workstation or Fusion, clicking on one of these links takes you directly to a page where you can download the software.<br />
[[File:Workstation download.png|200px|none]]<br />
Click on the '''Download Now''' link to get the binary for your product.<br />
<br />
For server products, like vSphere or vCenter, you will be taken to another site, the MyVMWare portal.<br />
[[File:Vshpere eval portal.png|200px|none]]<br />
To download software, you must have an account registered with the MyVMWare portal. This is separate from the IT Academy account. If you already have an account, click on the '''I Have an Account''' button/tab in the box on the right side and enter your credentials.<br />
<br />
If you already have an account and have logged in, you can [[#reg_complete|skip ahead]], otherwise continue to the next section to create a new account for the MyVMWare portal.<br />
<br />
== Creating a MyVMWare Portal Account ==<br />
If you do not have a MyVMWare portal account, you'll need to create one. '''''NOTE:''''' You will only need to do this once. Even if you have to reconfirm your enrollment in the IT Academy, your MyVMWare portal account will be preserved.<br />
<br />
<ol><br />
<li>Click on the '''Create an Account''' button/tab in the box on the right side, fill in the form accordingly, and click '''Continue'''.<br />
[[File:Myvmware create account.png|200px|none]]<br />
This will take you to the VMWare Customer Connect registration screen.<br />
</li><br />
<li>Fill out the form appropriately, make sure you check the boxes at the bottom to agree with the Terms of Service, enter the captcha, and click on the '''Start Free Trial''' button.<br />
[[File:Myvmware registration.png|200px|none]]<br />
</li><br />
<li>Check your email for a confirmation from VMWare.<br />
[[File:Vmware activation email.png|200px|none]]<br />
Click on the link to activate your account.<br />
</li><br />
<li>This will send you to a final confirmation page where you will need to enter your password you created in the previous step and then click on '''Complete Activation''' to finish.<br />
[[File:Vmware complete activation.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="reg_complete"></div><br />
== After MyVMWare Portal Registration is Completed ==<br />
Once you have finished the above steps to complete and confirm your account on the MyVMWare Portal, you can login on the portal page as shown [[#downloading_software|way back here]]. Now the portal should look like this:<br />
[[File:Vshpere portal logged in.png|200px|none]]<br />
<br />
If you scroll down this page, you should see a '''Download Packages''' section. Find the software you want from what is listed and click on the '''Manual Download''' button for it. You should no be prompted to download the selected product.<br />
[[File:Vshpere download packages.png|200px|none]]<br />
<br />
= Obtaining License Keys =<br />
All VMWare software downloaded comes with a 60 day evaluation license. As a member of the IT Academy, you can get a full-use 1-year license for any downloaded product.<br />
<br />
<ol><br />
<li>On the '''Software Products & License Keys''' course page, in the '''Direct Links for Software Download''' section on the right side of the page (see [[top of this page]] for screenshot), click on the '''click here''' link under ''To request software license keys'' at the bottom. This will take you to the Software License Repository page, which will look something like this:<br />
[[File:Software licenses.png|200px|none]]<br />
</li><br />
<li>Scroll through this list to find the product for which you want a license key and click on the '''Register''' button for that product. You should get an email confirming your request fairly shortly, followed by another email containing your software key. This second email could take up to 30 minutes to arrive. It will look something like this:<br />
[[File:License key email.png|200px|none]]<br />
</li><br />
<li>You can now apply this license key to your installed software. See help for your application to find out how to do this for that application. In most cases, it should be fairly self-explanatory.<br />
</li><br />
</ol></div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=VMWare_IT_Academy_Software_Download&diff=747VMWare IT Academy Software Download2021-09-14T15:17:54Z<p>Sgsax: /* Downloading Software */ add div id for navigation</p>
<hr />
<div>= Overview =<br />
To download installation files for VMWare software, you must first be fully registered in the VMWare IT Academy. See [[VMWare_IT_Academy_Registration|this page]] for information on how to do this.<br />
<br />
'''''NOTE:''''' If you do not have an account for the VMWare IT Academy, please send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu] so we can start that process for you.<br />
<br />
Downloading software and getting license keys can be a lengthy and tedious experience, especially the first time you do so. This page will walk you through the process.<br />
<br />
= Finding the Software Page =<br />
To get software and licenses, you must first login to the course portal.<br />
<ol><br />
<li>Login to the VMWare IT Academy portal here: https://itacademy.vmware.com. You should be brought to your account home page.<br />
[[File:User home.png|200px|none]]<br />
You should be enrolled in one course, '''Software Products & License Keys'''. Click on the tile for the course.<br />
</li><br />
<li>On this page, you will find instructions and links to software downloads and the license catalog.<br />
[[File:Prod key page.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="downloading_software"></div><br />
= Downloading Software =<br />
You made it to the page and now want to download the software.<br />
<br />
On the right side is a section titles '''Direct Links for Software Download'''. For desktop products, like Workstation or Fusion, clicking on one of these links takes you directly to a page where you can download the software.<br />
[[File:Workstation download.png|200px|none]]<br />
Click on the '''Download Now''' link to get the binary for your product.<br />
<br />
For server products, like vSphere or vCenter, you will be taken to another site, the MyVMWare portal.<br />
[[File:Vshpere eval portal.png|200px|none]]<br />
To download software, you must have an account registered with the MyVMWare portal. This is separate from the IT Academy account. If you already have an account, click on the '''I Have an Account''' button/tab in the box on the right side and enter your credentials.<br />
<br />
If you already have an account and have logged in, you can [[#reg_complete|skip ahead]], otherwise continue to the next section to create a new account for the MyVMWare portal.<br />
<br />
== Creating a MyVMWare Portal Account ==<br />
If you do not have a MyVMWare portal account, you'll need to create one. '''''NOTE:''''' You will only need to do this once. Even if you have to reconfirm your enrollment in the IT Academy, your MyVMWare portal account will be preserved.<br />
<br />
<ol><br />
<li>Click on the '''Create an Account''' button/tab in the box on the right side, fill in the form accordingly, and click '''Continue'''.<br />
[[File:Myvmware create account.png|200px|none]]<br />
This will take you to the VMWare Customer Connect registration screen.<br />
</li><br />
<li>Fill out the form appropriately, make sure you check the boxes at the bottom to agree with the Terms of Service, enter the captcha, and click on the '''Start Free Trial''' button.<br />
[[File:Myvmware registration.png|200px|none]]<br />
</li><br />
<li>Check your email for a confirmation from VMWare.<br />
[[File:Vmware activation email.png|200px|none]]<br />
Click on the link to activate your account.<br />
</li><br />
<li>This will send you to a final confirmation page where you will need to enter your password you created in the previous step and then click on '''Complete Activation''' to finish.<br />
[[File:Vmware complete activation.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="reg_complete"></div><br />
== After MyVMWare Portal Registration is Completed ==<br />
Once you have finished the above steps to complete and confirm your account on the MyVMWare Portal, you can login on the portal page as shown [[way back here]]. Now the portal should look like this:<br />
[[File:Vshpere portal logged in.png|200px|none]]<br />
<br />
If you scroll down this page, you should see a '''Download Packages''' section. Find the software you want from what is listed and click on the '''Manual Download''' button for it. You should no be prompted to download the selected product.<br />
[[File:Vshpere download packages.png|200px|none]]<br />
<br />
= Obtaining License Keys =<br />
All VMWare software downloaded comes with a 60 day evaluation license. As a member of the IT Academy, you can get a full-use 1-year license for any downloaded product.<br />
<br />
<ol><br />
<li>On the '''Software Products & License Keys''' course page, in the '''Direct Links for Software Download''' section on the right side of the page (see [[top of this page]] for screenshot), click on the '''click here''' link under ''To request software license keys'' at the bottom. This will take you to the Software License Repository page, which will look something like this:<br />
[[File:Software licenses.png|200px|none]]<br />
</li><br />
<li>Scroll through this list to find the product for which you want a license key and click on the '''Register''' button for that product. You should get an email confirming your request fairly shortly, followed by another email containing your software key. This second email could take up to 30 minutes to arrive. It will look something like this:<br />
[[File:License key email.png|200px|none]]<br />
</li><br />
<li>You can now apply this license key to your installed software. See help for your application to find out how to do this for that application. In most cases, it should be fairly self-explanatory.<br />
</li><br />
</ol></div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=VMWare_IT_Academy_Software_Download&diff=746VMWare IT Academy Software Download2021-09-14T15:16:41Z<p>Sgsax: /* Downloading Software */ add div id link to "skip ahead"</p>
<hr />
<div>= Overview =<br />
To download installation files for VMWare software, you must first be fully registered in the VMWare IT Academy. See [[VMWare_IT_Academy_Registration|this page]] for information on how to do this.<br />
<br />
'''''NOTE:''''' If you do not have an account for the VMWare IT Academy, please send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu] so we can start that process for you.<br />
<br />
Downloading software and getting license keys can be a lengthy and tedious experience, especially the first time you do so. This page will walk you through the process.<br />
<br />
= Finding the Software Page =<br />
To get software and licenses, you must first login to the course portal.<br />
<ol><br />
<li>Login to the VMWare IT Academy portal here: https://itacademy.vmware.com. You should be brought to your account home page.<br />
[[File:User home.png|200px|none]]<br />
You should be enrolled in one course, '''Software Products & License Keys'''. Click on the tile for the course.<br />
</li><br />
<li>On this page, you will find instructions and links to software downloads and the license catalog.<br />
[[File:Prod key page.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
= Downloading Software =<br />
You made it to the page and now want to download the software.<br />
<br />
On the right side is a section titles '''Direct Links for Software Download'''. For desktop products, like Workstation or Fusion, clicking on one of these links takes you directly to a page where you can download the software.<br />
[[File:Workstation download.png|200px|none]]<br />
Click on the '''Download Now''' link to get the binary for your product.<br />
<br />
For server products, like vSphere or vCenter, you will be taken to another site, the MyVMWare portal.<br />
[[File:Vshpere eval portal.png|200px|none]]<br />
To download software, you must have an account registered with the MyVMWare portal. This is separate from the IT Academy account. If you already have an account, click on the '''I Have an Account''' button/tab in the box on the right side and enter your credentials.<br />
<br />
If you already have an account and have logged in, you can [[#reg_complete|skip ahead]], otherwise continue to the next section to create a new account for the MyVMWare portal.<br />
<br />
== Creating a MyVMWare Portal Account ==<br />
If you do not have a MyVMWare portal account, you'll need to create one. '''''NOTE:''''' You will only need to do this once. Even if you have to reconfirm your enrollment in the IT Academy, your MyVMWare portal account will be preserved.<br />
<br />
<ol><br />
<li>Click on the '''Create an Account''' button/tab in the box on the right side, fill in the form accordingly, and click '''Continue'''.<br />
[[File:Myvmware create account.png|200px|none]]<br />
This will take you to the VMWare Customer Connect registration screen.<br />
</li><br />
<li>Fill out the form appropriately, make sure you check the boxes at the bottom to agree with the Terms of Service, enter the captcha, and click on the '''Start Free Trial''' button.<br />
[[File:Myvmware registration.png|200px|none]]<br />
</li><br />
<li>Check your email for a confirmation from VMWare.<br />
[[File:Vmware activation email.png|200px|none]]<br />
Click on the link to activate your account.<br />
</li><br />
<li>This will send you to a final confirmation page where you will need to enter your password you created in the previous step and then click on '''Complete Activation''' to finish.<br />
[[File:Vmware complete activation.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="reg_complete"></div><br />
== After MyVMWare Portal Registration is Completed ==<br />
Once you have finished the above steps to complete and confirm your account on the MyVMWare Portal, you can login on the portal page as shown [[way back here]]. Now the portal should look like this:<br />
[[File:Vshpere portal logged in.png|200px|none]]<br />
<br />
If you scroll down this page, you should see a '''Download Packages''' section. Find the software you want from what is listed and click on the '''Manual Download''' button for it. You should no be prompted to download the selected product.<br />
[[File:Vshpere download packages.png|200px|none]]<br />
<br />
= Obtaining License Keys =<br />
All VMWare software downloaded comes with a 60 day evaluation license. As a member of the IT Academy, you can get a full-use 1-year license for any downloaded product.<br />
<br />
<ol><br />
<li>On the '''Software Products & License Keys''' course page, in the '''Direct Links for Software Download''' section on the right side of the page (see [[top of this page]] for screenshot), click on the '''click here''' link under ''To request software license keys'' at the bottom. This will take you to the Software License Repository page, which will look something like this:<br />
[[File:Software licenses.png|200px|none]]<br />
</li><br />
<li>Scroll through this list to find the product for which you want a license key and click on the '''Register''' button for that product. You should get an email confirming your request fairly shortly, followed by another email containing your software key. This second email could take up to 30 minutes to arrive. It will look something like this:<br />
[[File:License key email.png|200px|none]]<br />
</li><br />
<li>You can now apply this license key to your installed software. See help for your application to find out how to do this for that application. In most cases, it should be fairly self-explanatory.<br />
</li><br />
</ol></div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=VMWare_IT_Academy_Software_Download&diff=745VMWare IT Academy Software Download2021-09-14T15:15:16Z<p>Sgsax: /* After MyVMWare Portal Registration is Completed */ add div id for navigation</p>
<hr />
<div>= Overview =<br />
To download installation files for VMWare software, you must first be fully registered in the VMWare IT Academy. See [[VMWare_IT_Academy_Registration|this page]] for information on how to do this.<br />
<br />
'''''NOTE:''''' If you do not have an account for the VMWare IT Academy, please send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu] so we can start that process for you.<br />
<br />
Downloading software and getting license keys can be a lengthy and tedious experience, especially the first time you do so. This page will walk you through the process.<br />
<br />
= Finding the Software Page =<br />
To get software and licenses, you must first login to the course portal.<br />
<ol><br />
<li>Login to the VMWare IT Academy portal here: https://itacademy.vmware.com. You should be brought to your account home page.<br />
[[File:User home.png|200px|none]]<br />
You should be enrolled in one course, '''Software Products & License Keys'''. Click on the tile for the course.<br />
</li><br />
<li>On this page, you will find instructions and links to software downloads and the license catalog.<br />
[[File:Prod key page.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
= Downloading Software =<br />
You made it to the page and now want to download the software.<br />
<br />
On the right side is a section titles '''Direct Links for Software Download'''. For desktop products, like Workstation or Fusion, clicking on one of these links takes you directly to a page where you can download the software.<br />
[[File:Workstation download.png|200px|none]]<br />
Click on the '''Download Now''' link to get the binary for your product.<br />
<br />
For server products, like vSphere or vCenter, you will be taken to another site, the MyVMWare portal.<br />
[[File:Vshpere eval portal.png|200px|none]]<br />
To download software, you must have an account registered with the MyVMWare portal. This is separate from the IT Academy account. If you already have an account, click on the '''I Have an Account''' button/tab in the box on the right side and enter your credentials.<br />
<br />
If you already have an account and have logged in, you can [[skip ahead]], otherwise continue to the next section to create a new account for the MyVMWare portal.<br />
<br />
== Creating a MyVMWare Portal Account ==<br />
If you do not have a MyVMWare portal account, you'll need to create one. '''''NOTE:''''' You will only need to do this once. Even if you have to reconfirm your enrollment in the IT Academy, your MyVMWare portal account will be preserved.<br />
<br />
<ol><br />
<li>Click on the '''Create an Account''' button/tab in the box on the right side, fill in the form accordingly, and click '''Continue'''.<br />
[[File:Myvmware create account.png|200px|none]]<br />
This will take you to the VMWare Customer Connect registration screen.<br />
</li><br />
<li>Fill out the form appropriately, make sure you check the boxes at the bottom to agree with the Terms of Service, enter the captcha, and click on the '''Start Free Trial''' button.<br />
[[File:Myvmware registration.png|200px|none]]<br />
</li><br />
<li>Check your email for a confirmation from VMWare.<br />
[[File:Vmware activation email.png|200px|none]]<br />
Click on the link to activate your account.<br />
</li><br />
<li>This will send you to a final confirmation page where you will need to enter your password you created in the previous step and then click on '''Complete Activation''' to finish.<br />
[[File:Vmware complete activation.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
<div id="reg_complete"></div><br />
== After MyVMWare Portal Registration is Completed ==<br />
Once you have finished the above steps to complete and confirm your account on the MyVMWare Portal, you can login on the portal page as shown [[way back here]]. Now the portal should look like this:<br />
[[File:Vshpere portal logged in.png|200px|none]]<br />
<br />
If you scroll down this page, you should see a '''Download Packages''' section. Find the software you want from what is listed and click on the '''Manual Download''' button for it. You should no be prompted to download the selected product.<br />
[[File:Vshpere download packages.png|200px|none]]<br />
<br />
= Obtaining License Keys =<br />
All VMWare software downloaded comes with a 60 day evaluation license. As a member of the IT Academy, you can get a full-use 1-year license for any downloaded product.<br />
<br />
<ol><br />
<li>On the '''Software Products & License Keys''' course page, in the '''Direct Links for Software Download''' section on the right side of the page (see [[top of this page]] for screenshot), click on the '''click here''' link under ''To request software license keys'' at the bottom. This will take you to the Software License Repository page, which will look something like this:<br />
[[File:Software licenses.png|200px|none]]<br />
</li><br />
<li>Scroll through this list to find the product for which you want a license key and click on the '''Register''' button for that product. You should get an email confirming your request fairly shortly, followed by another email containing your software key. This second email could take up to 30 minutes to arrive. It will look something like this:<br />
[[File:License key email.png|200px|none]]<br />
</li><br />
<li>You can now apply this license key to your installed software. See help for your application to find out how to do this for that application. In most cases, it should be fairly self-explanatory.<br />
</li><br />
</ol></div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=VMWare_IT_Academy_Software_Download&diff=744VMWare IT Academy Software Download2021-09-14T15:12:31Z<p>Sgsax: /* Creating a MyVMWare Portal Account */</p>
<hr />
<div>= Overview =<br />
To download installation files for VMWare software, you must first be fully registered in the VMWare IT Academy. See [[VMWare_IT_Academy_Registration|this page]] for information on how to do this.<br />
<br />
'''''NOTE:''''' If you do not have an account for the VMWare IT Academy, please send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu] so we can start that process for you.<br />
<br />
Downloading software and getting license keys can be a lengthy and tedious experience, especially the first time you do so. This page will walk you through the process.<br />
<br />
= Finding the Software Page =<br />
To get software and licenses, you must first login to the course portal.<br />
<ol><br />
<li>Login to the VMWare IT Academy portal here: https://itacademy.vmware.com. You should be brought to your account home page.<br />
[[File:User home.png|200px|none]]<br />
You should be enrolled in one course, '''Software Products & License Keys'''. Click on the tile for the course.<br />
</li><br />
<li>On this page, you will find instructions and links to software downloads and the license catalog.<br />
[[File:Prod key page.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
= Downloading Software =<br />
You made it to the page and now want to download the software.<br />
<br />
On the right side is a section titles '''Direct Links for Software Download'''. For desktop products, like Workstation or Fusion, clicking on one of these links takes you directly to a page where you can download the software.<br />
[[File:Workstation download.png|200px|none]]<br />
Click on the '''Download Now''' link to get the binary for your product.<br />
<br />
For server products, like vSphere or vCenter, you will be taken to another site, the MyVMWare portal.<br />
[[File:Vshpere eval portal.png|200px|none]]<br />
To download software, you must have an account registered with the MyVMWare portal. This is separate from the IT Academy account. If you already have an account, click on the '''I Have an Account''' button/tab in the box on the right side and enter your credentials.<br />
<br />
If you already have an account and have logged in, you can [[skip ahead]], otherwise continue to the next section to create a new account for the MyVMWare portal.<br />
<br />
== Creating a MyVMWare Portal Account ==<br />
If you do not have a MyVMWare portal account, you'll need to create one. '''''NOTE:''''' You will only need to do this once. Even if you have to reconfirm your enrollment in the IT Academy, your MyVMWare portal account will be preserved.<br />
<br />
<ol><br />
<li>Click on the '''Create an Account''' button/tab in the box on the right side, fill in the form accordingly, and click '''Continue'''.<br />
[[File:Myvmware create account.png|200px|none]]<br />
This will take you to the VMWare Customer Connect registration screen.<br />
</li><br />
<li>Fill out the form appropriately, make sure you check the boxes at the bottom to agree with the Terms of Service, enter the captcha, and click on the '''Start Free Trial''' button.<br />
[[File:Myvmware registration.png|200px|none]]<br />
</li><br />
<li>Check your email for a confirmation from VMWare.<br />
[[File:Vmware activation email.png|200px|none]]<br />
Click on the link to activate your account.<br />
</li><br />
<li>This will send you to a final confirmation page where you will need to enter your password you created in the previous step and then click on '''Complete Activation''' to finish.<br />
[[File:Vmware complete activation.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
== After MyVMWare Portal Registration is Completed ==<br />
Once you have finished the above steps to complete and confirm your account on the MyVMWare Portal, you can login on the portal page as shown [[way back here]]. Now the portal should look like this:<br />
[[File:Vshpere portal logged in.png|200px|none]]<br />
<br />
If you scroll down this page, you should see a '''Download Packages''' section. Find the software you want from what is listed and click on the '''Manual Download''' button for it. You should no be prompted to download the selected product.<br />
[[File:Vshpere download packages.png|200px|none]]<br />
<br />
= Obtaining License Keys =<br />
All VMWare software downloaded comes with a 60 day evaluation license. As a member of the IT Academy, you can get a full-use 1-year license for any downloaded product.<br />
<br />
<ol><br />
<li>On the '''Software Products & License Keys''' course page, in the '''Direct Links for Software Download''' section on the right side of the page (see [[top of this page]] for screenshot), click on the '''click here''' link under ''To request software license keys'' at the bottom. This will take you to the Software License Repository page, which will look something like this:<br />
[[File:Software licenses.png|200px|none]]<br />
</li><br />
<li>Scroll through this list to find the product for which you want a license key and click on the '''Register''' button for that product. You should get an email confirming your request fairly shortly, followed by another email containing your software key. This second email could take up to 30 minutes to arrive. It will look something like this:<br />
[[File:License key email.png|200px|none]]<br />
</li><br />
<li>You can now apply this license key to your installed software. See help for your application to find out how to do this for that application. In most cases, it should be fairly self-explanatory.<br />
</li><br />
</ol></div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Misc_Questions&diff=743Misc Questions2021-09-14T15:08:02Z<p>Sgsax: /* I need some software by VMWare for a project, can you give it to me? */</p>
<hr />
<div><div id="Zoom"></div><br />
<br />
== How do I get and use Zoom for my classes? ==<br />
The official platform for KSU to host remote instruction is Zoom. The main page for downloading the client and finding documentation is [https://ksu.zoom.us/]. You do not need to login to join a class, but your instructor may prefer it. If you do want/need to login there is a [https://kstate.service-now.com/its?id=kb_article&sys_id=a7c4388e13f4b600f0aebb722244b01c handy set of instructions here].<br />
<br />
Unless your instructor says otherwise, you do not need to have or use a webcam to join a class. If you do, any USB camera or one built into your laptop or monitor will work.<br />
<br />
If you will need to interact with your class using audio, we strongly recommend a headset with a built-in boom microphone. we find these work better than desktop stick type microphones, or those built into your webcam or laptop. These can be purchased inexpensively from your favorite technology store.<br />
<br />
=== Information for Instructors ===<br />
Need some help using Zoom effectively for your classes? There are many resources available with helpful advice:<br />
* There are articles linked from the [https://ksu.zoom.us/ Zoom portal page]<br />
* Handy one-page [https://www.k-state.edu/its/pdfs/zoom.pdf Getting Started flyer] from KSU IT support<br />
* Several articles in the KSU IT support [https://kstate.service-now.com/its?id=kb_category&kb_category=0e0bfb060f1c960003f6348ce1050e76 knowledgebase]<br />
* Many tutorial videos and how-to articles on the [https://support.zoom.us/hc/en-us Zoom support site]<br />
<br />
<div id="MySQL"></div><br />
<br />
== How do I connect to MySQL? ==<br />
<br />
Before you can access your MySQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been created, you may connect using the instructions below.<br />
<br />
You can connect to the MySQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Windows ===<br />
If you are already using Visual Studio you can make a connection by following the documentation [https://dev.mysql.com/doc/visual-studio/en/visual-studio-making-a-connection.html here]. You will want to connect to mysql.cs.ksu.edu and use the credentials you set up your account with. You may have to change the authentication type from Windows Domain to SQL Server Authentication.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the MySQL server by typing:<br />
<br />
mysql -p -h mysql.cs.ksu.edu<br />
<br />
and then enter your MySQL password when prompted.<br />
<br />
=== Using phpMyAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phpmyadmin.cs.ksu.edu phpMyAdmin] from any Internet-connected computer.<br />
<br />
=== How do I change my MySQL password? ===<br />
There are a couple of ways to change your password:<br />
<br />
* Connect using the command above. Once connected, type the following at the prompt<br />
*:<br />
set password = password("yournewpassword");<br />
Where <code>yournewpassword</code> is your new password.<br />
* Or you can change your password in [https://phpmyadmin.cs.ksu.edu phpmyadmin].<br />
<br />
=== How do I reset my MySQL password? ===<br />
<br />
Send an email to support@cs.ksu.edu or stop by the sysadmin offices (Engineering Hall 2217 or 2218) during regular business hours.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: mysql.cs.ksu.edu<br />
MySQL Port: 3306<br />
<br />
A copy of the [http://dev.mysql.com/doc/refman/5.5/en/index.html MySQL 5.5 documentation] can be found at the MySQL homepage.<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<div id="PgSQL"></div><br />
<br />
== How do I connect to PostgreSQL? ==<br />
<br />
Before you can access your PostgreSQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been provisioned, you may use your CS username and password to connect using the instructions below.<br />
<br />
You can connect to the PostgreSQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the PostgreSQL server by typing:<br />
<br />
psql -p 5432 -h postgresql.cs.ksu.edu<br />
<br />
and then enter your password when prompted.<br />
<br />
=== Using phpPGAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phppgadmin.cs.ksu.edu phpPGAdmin] from any Internet-connected computer.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: postgresql.cs.ksu.edu<br />
MySQL Port: 5432<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<br />
<div id="CLion_Licensing"></div><br />
== How do I use CLion on my own computer? ==<br />
<br />
The department has an academic license for JetBrains products, including CLion. As long as you are a student, you may run the software and connect it to our license server. Here's how you do that.<br />
<br />
<ol><br />
<li>You will need to download the CLion application from the JetBrains website. As of now, the link to that is here: https://www.jetbrains.com/clion/download. Install the application as usual on your computer.</li><br />
<li>In order to connect to our license server, you must use the university VPN client on your computer. Instructions on downloading, installing, and using that can be found here: https://www.ksu.edu/vpn</li><br />
<li>Once you have done both of the above steps, connect to the VPN and launch CLion. You should be prompted for license activation. The dialog should look something like this:<br />
[[File:clion_license_activation.png|500px]]</li><br />
<li>Fill out options on the dialog as shown above. Click on the <code>Test Connection</code> button and you should see a <code>Connection successful</code> message below the button. If you see this, then everything is connecting correctly.</li><br />
<li>Click on the <code>Activate</code> button. You should now see the message <code>Floating ticket obtained</code> Click on <code>Continue</code> to close the dialog and finish launching the application.</li><br />
</ol><br />
<br />
The next time you use CLion, as long as you are connected to the VPN, you should get your license again. If you are not connected to the VPN, when the application tries to connect to the license server, it will fail and and ask you to reactivate. If you do not reactivate, you will get kicked out of the application.<br />
<br />
If you ever want or need to change your license settings, click on the <code>Help</code> menu and select <code>Register</code>.<br />
<br />
== What happens when I leave? How long do I keep my account? ==<br />
<br />
Please see the "Account Removal and Alumni Accounts" section of the [[Accounts#AlumniAccounts|Accounts page]].<br />
<br />
== Can you guys help me with my homework? ==<br />
<br />
We want to make our policy on helping students clear. The CS support staff is<br />
responsible for making sure the computing systems, networks, services, and<br />
programs on those systems function. We will help anyone who has a problem using<br />
these systems.<br />
<br />
However, we draw the line at looking at any source code or server or program<br />
configurations students themselves have installed. This is due to the fact that<br />
CS faculty are frequently asking students to configure and manipulate software<br />
on their own as part of homework assignments. As such the CS support staff<br />
explicitly do not examine source code or other issues for students.<br />
<br />
If you are convinced that this problem is indeed an issue related to a CS<br />
systems bug or misconfiguration, you may contact your professor and ask for<br />
assistance. At the specific request of faculty members we will look into source<br />
code or other issues, but only in order to determine the location of the<br />
problem.<br />
<br />
As an additional clarification, this policy doesn't preclude us from answering<br />
questions and giving advice to students. The systems coordinator and students<br />
may volunteer to render help or give advice at their discretion. Please be sure<br />
your requests for advice are keeping with your professors' honor code<br />
requirements for the applicable course.<br />
<br />
== What do I do when the printer is out of paper? ==<br />
<br />
If one of the printers runs out of paper, you just need to [[Getting_Help#In_Person|contact the system administrators]]. We get paper and load the printers on request.<br />
<br />
Alternately, if no one is available at those locations you may either email [mailto:support@cs.ksu.edu support@cs.ksu.edu] or talk to one of the staff members in the main CS office, Nichols 234.<br />
<br />
== How do I use VMWare in the Computing Labs ==<br />
<br />
Please read [[Vmware Lab Images|our guide]] for full details on using a VM image for classwork.<br />
<br />
== How do I install JPF (Java PathFinder)? ==<br />
=== Initial Steps ===<br />
The JPF install script may be run from cslinux.cs.ksu.edu or any CS Linux lab machine. Windows users must ssh into cslinux using Putty or another ssh client.<br />
<br />
Once you have completed the installation from any Linux machine, it will work on any other CS Linux machine.<br />
<br />
<ol><br />
<li>Log into cslinux.cs.ksu.edu (or any CS Linux lab machine). All following command should be run in a terminal session or terminal window.</li><br />
<li>Make sure the Sun JDK is in your system path. You should see something like this:</li><br />
$ set | grep JAVA_HOME<br />
JAVA_HOME=/usr/lib/jvm/default-java<br />
$ set | grep PATH<br />
PATH=/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/lib/jvm/default-java<br />
<br />
<code>JAVA_HOME</code> could also be something like <code>/usr/lib/jvm/java-6-sun</code>. If <code>JAVA_HOME</code> is not set and not also in <code>PATH</code>, you will need to add the following to your <code>~/.profile</code>:<br />
export JAVA_HOME=/usr/lib/jvm/default-java<br />
export PATH=$PATH:$JAVA_HOME<br />
<br />
Logout and back in to load the new configuration, or just reload it for your current session<br />
$ source ~/.profile<br />
<br />
<li>Now you can run the install script which will place the JPF files in your home directory and build them:</li><br />
$ /common/public/bin/install_jpf.sh<br />
<br />
</ol><br />
You will now have a built copy of JPF in <code>~/JPF2</code>.<br />
<br />
=== Running JPF ===<br />
<br />
Create the following shell scripts to help you build and run JPF test classes:<br />
<br />
<code>compile.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/jpf/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
javac -cp $CLASSPATH $1<br />
<br />
<code>run.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/build/classes/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/bin/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
ARGS="+vm.por.sync_detection=false"<br />
ARGS=$ARGS" +jpf.report.console.property_violation=trace,error,snapshot"<br />
ARGS=$ARGS" +jpf.listener=.tools.DeadlockAnalyzer"<br />
ARGS=$ARGS" +deadlock.format=essential"<br />
java -Xmx512m -jar $JPF/jpf-core/build/RunJPF.jar +classpath=$CLASSPATH $ARGS $1<br />
<br />
Place them somewhere in your homedir (in your JPF2 directory is probably a good place) and make them executable<br />
$ chmod +x compile.sh<br />
$ chmod +x run.sh<br />
<br />
See your instructor for how to use these scripts.<br />
<br />
=== For More Information ===<br />
<br />
Please see the Java PathFinder site:<br />
<br />
http://javapathfinder.sourceforge.net/<br />
<br />
<div id="PC2"></div><br />
<br />
== How do I use PC^2 for the ACM Programming Contest? ==<br />
PC^2^ is used for submitting solutions and scoring for the ACM Programming Contest. You may either use a local fat client (pc2team) or the web client (EWTeam).<br />
<br />
=== Web Client: EWTeam ===<br />
Point a web browser to http://pc2.cs.ksu.edu and login with the credentials provided by the contest coordinator. This should work for all browsers and all operating systems. You can also look at the current scoreboard from this app.<br />
<br />
=== Local Client: pc2team ===<br />
To use the local client, you must install it in at least one team member's home directory.<br />
<br />
==== Previously Installed Copy ====<br />
'''''IMPORTANT NOTE:''''' If you used PC^2 for previous contests, '''''you must remove the old directory before installing the current one'''''. Look for a "pc2" directory on your U: drive or in your home directory and delete it before continuing.<br />
<br />
==== Installation ====<br />
<ol><br />
<li>Login to a Linux lab machine, or open an SSH session using PuTTY or another SSH client to cslinux.cs.ksu.edu</li><br />
<li>Run the install script</li><br />
<code><br />
$ /common/public/bin/install_pc2.sh</code><br />
</ol><br />
<br />
==== Running ====<br />
===== In Windows =====<br />
<ol><br />
<li>Open a Command Prompt window (click Start->Programs->Accessories->Command Prompt, or Start->Run and type <code>cmd</code>)</li><br />
<li>Change to your home files (U: drive) and enter the pc2 directory</li><br />
> U:<br />
> cd pc2</code><br />
<li>Start the PC2 client</li><br />
U:\pc2>bin\pc2team</code><br />
</ol><br />
<br />
You cannot run pc2team by double-clicking on it in Windows Explorer, you must start it from the command prompt as described here.<br />
<br />
===== In Linux =====<br />
<ol><br />
<li>Open a terminal window</li><br />
<li>Enter the pc2 directory in your home directory</li><br />
$ cd $HOME/pc2</code><br />
<li>Start the PC^2 client</li><br />
$ bin/pc2team</code><br />
</ol><br />
<br />
===== All Platforms =====<br />
* Login using the credentials provided to you by the judges.<br />
<br />
* '''Note 1:''' you must run the pc2team application as described here, do not <code>cd bin</code> first and then run <code>pc2team</code>, otherwise the client will not be able to read its configuration file and you will not be able to connect to the server.<br />
<br />
* '''Note 2:''' if you wish to view the current scoreboard, you may run the application <code>pc2board</code> instead of <code>pc2team</code> in the last step listed above.<br />
<br />
==== Usage ====<br />
Full documentation of the pc2team client can be found in the pc2 install directory in your home directory. Look in the <code>doc</code> directory for the file <code>PC2V9TeamGuide.pdf</code>.<br />
<br />
<div id="VMWare"></div><br />
== I need some software by VMWare for a project, can you give it to me? ==<br />
Possibly. Our licensing with VMWare, via the VMware IT Academy, allows us to give students software and licenses to install software on their own computers, for a period of 12 months at a time. Software may be obtained from the VMWare IT Academy Website (https://itacademy.brightspace.com/). At the beginning of each semester, we update the online database with a list of all students currently enrolled in a CS class. When we do this, you will receive an email with the subject "Welcome! Please redeem your VMWare subscription!" (usually from info@itacademy.brightspace.com) which contains a link that you will need to click to activate your account and set a password for it. Webmail will sometimes flag this as spam, so if you don't see it in your Inbox, please check in your Spam/Junk folders to see if it is filtered there.<br />
<br />
=== Registering your VMWare IT Academy Account ===<br />
Registering your account can be confusing. You can find [[VMWare IT Academy Registration|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
=== Downloading Software from VMWare IT Academy ===<br />
Downloading software and obtaining keys can be confusing. You can find [[VMWare IT Academy Software Download|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
<div id="MATLAB"></div><br />
<br />
== Can I get MATLAB? ==<br />
There is no campus site-license for MATLAB. The information available from university IT can be found here:<br />
https://www.k-state.edu/it/software/software-licenses/matlab/index.html<br />
<br />
If you wish to use it, there are a few options for you.<br />
<br />
=== I want to run MATLAB on a computer owned by the department ===<br />
You may install your own copy and use one of the very small number of floating licenses available on campus. Floating licenses are shared with all computers configured to use them. They are available on a first-come-first-served basis. If you would like to do this, please [mailto:help@cs.ksu.edu contact us] and we can assist you.<br />
<br />
Alternatively, your major professor can purchase a license for you from Mathworks. Perpetual licenses are $500 each, annual licenses (must be renewed every year) are $250 each. Most additional toolboxes are $200 for perpetual or $100 for annual. Each toolbox must be purchased separately. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on my personal computer that I own ===<br />
You may purchase your own student license from Mathworks. The cost is $49 for MATLAB or $99 for the suite, which includes MATLAB, Simulink, and 10 popular toolboxes. You may also ask your major professor to pay for this license for you. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on Beocat ===<br />
Beocat has licensed the MATLAB compiler and several toolkits. You write your own code and then use Beocat to compile it to an executable. For details, see their documentation:<br />
https://support.beocat.ksu.edu/BeocatDocs/index.php/Installed_software#MatLab_compiler<br />
<br />
=== Is there an open source option? ===<br />
The other alternative is to use octave, which is largely compatible with Matlab, but is open source and free to use, and we have it installed on our cslinux servers. Your students can also install and use it on their Linux desktops. You can find more information about that here:<br />
https://www.gnu.org/software/octave/<br />
<br />
== Is there any other way to get help? ==<br />
The best way to get our attention is to send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu]. This creates a ticket in RT (Request Tracker), which we use for monitoring and tracking all helpdesk issues. This in turn sends all the sysadmin staff an email so we can all have a chance to respond to your question. '''Please do not send emails to any individual sysadmin.''' If you do this, there will be no record of your question, and it may take longer to be addressed.<br />
<br />
If you have a question during regular business hours (Monday-Friday, 8AM-5PM), you can stop by the sysadmin offices: Engineering Hall 2217 and 2218. If your issue is quick and easy, we can usually take care of it right there for you. If it's a little more involved, we might still ask you to send us an email to open a ticket for it.<br />
<br />
Also during business hours, you can reach us by phone at 785-532-6350 and asking for the system administrator. If there is an after-hours emergency, you can call 785-532-7790 and it will be forwarded to the system administrator.<br />
<br />
If you're the kindof person that likes IRC, we have a channel on Freenode that you are free to join and ask your question. You can plug the following details into the IRC client of your choice:<br />
Network: irc.freenode.net<br />
Channel: #ksucis<br />
There is usually one or more sysadmin lurking on this channel that can help you. We don't monitor this 24/7, but it's another easy way to reach us if you need to. If we are working on an issue that requires extended debugging and interaction, we may ask you to join so we can get some realtime feedback with you. For more detail on using IRC, see our [[Advanced IRC Tips]] page.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Misc_Questions&diff=742Misc Questions2021-09-14T14:24:30Z<p>Sgsax: /* I need some software by VMWare for a project, can you give it to me? */ Update with links to IT Academy pages</p>
<hr />
<div><div id="Zoom"></div><br />
<br />
== How do I get and use Zoom for my classes? ==<br />
The official platform for KSU to host remote instruction is Zoom. The main page for downloading the client and finding documentation is [https://ksu.zoom.us/]. You do not need to login to join a class, but your instructor may prefer it. If you do want/need to login there is a [https://kstate.service-now.com/its?id=kb_article&sys_id=a7c4388e13f4b600f0aebb722244b01c handy set of instructions here].<br />
<br />
Unless your instructor says otherwise, you do not need to have or use a webcam to join a class. If you do, any USB camera or one built into your laptop or monitor will work.<br />
<br />
If you will need to interact with your class using audio, we strongly recommend a headset with a built-in boom microphone. we find these work better than desktop stick type microphones, or those built into your webcam or laptop. These can be purchased inexpensively from your favorite technology store.<br />
<br />
=== Information for Instructors ===<br />
Need some help using Zoom effectively for your classes? There are many resources available with helpful advice:<br />
* There are articles linked from the [https://ksu.zoom.us/ Zoom portal page]<br />
* Handy one-page [https://www.k-state.edu/its/pdfs/zoom.pdf Getting Started flyer] from KSU IT support<br />
* Several articles in the KSU IT support [https://kstate.service-now.com/its?id=kb_category&kb_category=0e0bfb060f1c960003f6348ce1050e76 knowledgebase]<br />
* Many tutorial videos and how-to articles on the [https://support.zoom.us/hc/en-us Zoom support site]<br />
<br />
<div id="MySQL"></div><br />
<br />
== How do I connect to MySQL? ==<br />
<br />
Before you can access your MySQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been created, you may connect using the instructions below.<br />
<br />
You can connect to the MySQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Windows ===<br />
If you are already using Visual Studio you can make a connection by following the documentation [https://dev.mysql.com/doc/visual-studio/en/visual-studio-making-a-connection.html here]. You will want to connect to mysql.cs.ksu.edu and use the credentials you set up your account with. You may have to change the authentication type from Windows Domain to SQL Server Authentication.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the MySQL server by typing:<br />
<br />
mysql -p -h mysql.cs.ksu.edu<br />
<br />
and then enter your MySQL password when prompted.<br />
<br />
=== Using phpMyAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phpmyadmin.cs.ksu.edu phpMyAdmin] from any Internet-connected computer.<br />
<br />
=== How do I change my MySQL password? ===<br />
There are a couple of ways to change your password:<br />
<br />
* Connect using the command above. Once connected, type the following at the prompt<br />
*:<br />
set password = password("yournewpassword");<br />
Where <code>yournewpassword</code> is your new password.<br />
* Or you can change your password in [https://phpmyadmin.cs.ksu.edu phpmyadmin].<br />
<br />
=== How do I reset my MySQL password? ===<br />
<br />
Send an email to support@cs.ksu.edu or stop by the sysadmin offices (Engineering Hall 2217 or 2218) during regular business hours.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: mysql.cs.ksu.edu<br />
MySQL Port: 3306<br />
<br />
A copy of the [http://dev.mysql.com/doc/refman/5.5/en/index.html MySQL 5.5 documentation] can be found at the MySQL homepage.<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<div id="PgSQL"></div><br />
<br />
== How do I connect to PostgreSQL? ==<br />
<br />
Before you can access your PostgreSQL database, you must request an account by sending an email to help@cs.ksu.edu.<br />
<br />
Once your account has been provisioned, you may use your CS username and password to connect using the instructions below.<br />
<br />
You can connect to the PostgreSQL server from any host on the campus network. You will not be able to connect to it from off-campus unless you use the KSU VPN client, which you can [http://www.k-state.edu/its/security/vpn/ download here]. '''''Campus wifi users:''''' you will not be able to connect if you are on the "KSU Guest" wifi network. If you are on wifi, you must be using the "KSU Wireless" network.<br />
<br />
=== Connecting from Linux ===<br />
<br />
To connect from Linux, you must first logon to one of the lab machines<br />
(or you may connect from your own laptop). Once logged in, you can connect<br />
to the PostgreSQL server by typing:<br />
<br />
psql -p 5432 -h postgresql.cs.ksu.edu<br />
<br />
and then enter your password when prompted.<br />
<br />
=== Using phpPGAdmin ===<br />
<br />
To administer your database through a web interface, you can use<br />
[https://phppgadmin.cs.ksu.edu phpPGAdmin] from any Internet-connected computer.<br />
<br />
=== General Connection Information ===<br />
<br />
You may find the following information helpful:<br />
<br />
MySQL Host: postgresql.cs.ksu.edu<br />
MySQL Port: 5432<br />
<br />
If you have any other questions or problems, please send a [[mailto:help@cs.ksu.edu request]] to the system administrators.<br />
<br />
<div id="CLion_Licensing"></div><br />
== How do I use CLion on my own computer? ==<br />
<br />
The department has an academic license for JetBrains products, including CLion. As long as you are a student, you may run the software and connect it to our license server. Here's how you do that.<br />
<br />
<ol><br />
<li>You will need to download the CLion application from the JetBrains website. As of now, the link to that is here: https://www.jetbrains.com/clion/download. Install the application as usual on your computer.</li><br />
<li>In order to connect to our license server, you must use the university VPN client on your computer. Instructions on downloading, installing, and using that can be found here: https://www.ksu.edu/vpn</li><br />
<li>Once you have done both of the above steps, connect to the VPN and launch CLion. You should be prompted for license activation. The dialog should look something like this:<br />
[[File:clion_license_activation.png|500px]]</li><br />
<li>Fill out options on the dialog as shown above. Click on the <code>Test Connection</code> button and you should see a <code>Connection successful</code> message below the button. If you see this, then everything is connecting correctly.</li><br />
<li>Click on the <code>Activate</code> button. You should now see the message <code>Floating ticket obtained</code> Click on <code>Continue</code> to close the dialog and finish launching the application.</li><br />
</ol><br />
<br />
The next time you use CLion, as long as you are connected to the VPN, you should get your license again. If you are not connected to the VPN, when the application tries to connect to the license server, it will fail and and ask you to reactivate. If you do not reactivate, you will get kicked out of the application.<br />
<br />
If you ever want or need to change your license settings, click on the <code>Help</code> menu and select <code>Register</code>.<br />
<br />
== What happens when I leave? How long do I keep my account? ==<br />
<br />
Please see the "Account Removal and Alumni Accounts" section of the [[Accounts#AlumniAccounts|Accounts page]].<br />
<br />
== Can you guys help me with my homework? ==<br />
<br />
We want to make our policy on helping students clear. The CS support staff is<br />
responsible for making sure the computing systems, networks, services, and<br />
programs on those systems function. We will help anyone who has a problem using<br />
these systems.<br />
<br />
However, we draw the line at looking at any source code or server or program<br />
configurations students themselves have installed. This is due to the fact that<br />
CS faculty are frequently asking students to configure and manipulate software<br />
on their own as part of homework assignments. As such the CS support staff<br />
explicitly do not examine source code or other issues for students.<br />
<br />
If you are convinced that this problem is indeed an issue related to a CS<br />
systems bug or misconfiguration, you may contact your professor and ask for<br />
assistance. At the specific request of faculty members we will look into source<br />
code or other issues, but only in order to determine the location of the<br />
problem.<br />
<br />
As an additional clarification, this policy doesn't preclude us from answering<br />
questions and giving advice to students. The systems coordinator and students<br />
may volunteer to render help or give advice at their discretion. Please be sure<br />
your requests for advice are keeping with your professors' honor code<br />
requirements for the applicable course.<br />
<br />
== What do I do when the printer is out of paper? ==<br />
<br />
If one of the printers runs out of paper, you just need to [[Getting_Help#In_Person|contact the system administrators]]. We get paper and load the printers on request.<br />
<br />
Alternately, if no one is available at those locations you may either email [mailto:support@cs.ksu.edu support@cs.ksu.edu] or talk to one of the staff members in the main CS office, Nichols 234.<br />
<br />
== How do I use VMWare in the Computing Labs ==<br />
<br />
Please read [[Vmware Lab Images|our guide]] for full details on using a VM image for classwork.<br />
<br />
== How do I install JPF (Java PathFinder)? ==<br />
=== Initial Steps ===<br />
The JPF install script may be run from cslinux.cs.ksu.edu or any CS Linux lab machine. Windows users must ssh into cslinux using Putty or another ssh client.<br />
<br />
Once you have completed the installation from any Linux machine, it will work on any other CS Linux machine.<br />
<br />
<ol><br />
<li>Log into cslinux.cs.ksu.edu (or any CS Linux lab machine). All following command should be run in a terminal session or terminal window.</li><br />
<li>Make sure the Sun JDK is in your system path. You should see something like this:</li><br />
$ set | grep JAVA_HOME<br />
JAVA_HOME=/usr/lib/jvm/default-java<br />
$ set | grep PATH<br />
PATH=/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/lib/jvm/default-java<br />
<br />
<code>JAVA_HOME</code> could also be something like <code>/usr/lib/jvm/java-6-sun</code>. If <code>JAVA_HOME</code> is not set and not also in <code>PATH</code>, you will need to add the following to your <code>~/.profile</code>:<br />
export JAVA_HOME=/usr/lib/jvm/default-java<br />
export PATH=$PATH:$JAVA_HOME<br />
<br />
Logout and back in to load the new configuration, or just reload it for your current session<br />
$ source ~/.profile<br />
<br />
<li>Now you can run the install script which will place the JPF files in your home directory and build them:</li><br />
$ /common/public/bin/install_jpf.sh<br />
<br />
</ol><br />
You will now have a built copy of JPF in <code>~/JPF2</code>.<br />
<br />
=== Running JPF ===<br />
<br />
Create the following shell scripts to help you build and run JPF test classes:<br />
<br />
<code>compile.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/jpf/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
javac -cp $CLASSPATH $1<br />
<br />
<code>run.sh</code><br />
JPF=$HOME/JPF2/<br />
CLASSPATH=.:$JPF/jpf-core/build/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/lib/*<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/build/classes/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/bin/<br />
CLASSPATH=$CLASSPATH:$JPF/jpf-core/src/main/<br />
ARGS="+vm.por.sync_detection=false"<br />
ARGS=$ARGS" +jpf.report.console.property_violation=trace,error,snapshot"<br />
ARGS=$ARGS" +jpf.listener=.tools.DeadlockAnalyzer"<br />
ARGS=$ARGS" +deadlock.format=essential"<br />
java -Xmx512m -jar $JPF/jpf-core/build/RunJPF.jar +classpath=$CLASSPATH $ARGS $1<br />
<br />
Place them somewhere in your homedir (in your JPF2 directory is probably a good place) and make them executable<br />
$ chmod +x compile.sh<br />
$ chmod +x run.sh<br />
<br />
See your instructor for how to use these scripts.<br />
<br />
=== For More Information ===<br />
<br />
Please see the Java PathFinder site:<br />
<br />
http://javapathfinder.sourceforge.net/<br />
<br />
<div id="PC2"></div><br />
<br />
== How do I use PC^2 for the ACM Programming Contest? ==<br />
PC^2^ is used for submitting solutions and scoring for the ACM Programming Contest. You may either use a local fat client (pc2team) or the web client (EWTeam).<br />
<br />
=== Web Client: EWTeam ===<br />
Point a web browser to http://pc2.cs.ksu.edu and login with the credentials provided by the contest coordinator. This should work for all browsers and all operating systems. You can also look at the current scoreboard from this app.<br />
<br />
=== Local Client: pc2team ===<br />
To use the local client, you must install it in at least one team member's home directory.<br />
<br />
==== Previously Installed Copy ====<br />
'''''IMPORTANT NOTE:''''' If you used PC^2 for previous contests, '''''you must remove the old directory before installing the current one'''''. Look for a "pc2" directory on your U: drive or in your home directory and delete it before continuing.<br />
<br />
==== Installation ====<br />
<ol><br />
<li>Login to a Linux lab machine, or open an SSH session using PuTTY or another SSH client to cslinux.cs.ksu.edu</li><br />
<li>Run the install script</li><br />
<code><br />
$ /common/public/bin/install_pc2.sh</code><br />
</ol><br />
<br />
==== Running ====<br />
===== In Windows =====<br />
<ol><br />
<li>Open a Command Prompt window (click Start->Programs->Accessories->Command Prompt, or Start->Run and type <code>cmd</code>)</li><br />
<li>Change to your home files (U: drive) and enter the pc2 directory</li><br />
> U:<br />
> cd pc2</code><br />
<li>Start the PC2 client</li><br />
U:\pc2>bin\pc2team</code><br />
</ol><br />
<br />
You cannot run pc2team by double-clicking on it in Windows Explorer, you must start it from the command prompt as described here.<br />
<br />
===== In Linux =====<br />
<ol><br />
<li>Open a terminal window</li><br />
<li>Enter the pc2 directory in your home directory</li><br />
$ cd $HOME/pc2</code><br />
<li>Start the PC^2 client</li><br />
$ bin/pc2team</code><br />
</ol><br />
<br />
===== All Platforms =====<br />
* Login using the credentials provided to you by the judges.<br />
<br />
* '''Note 1:''' you must run the pc2team application as described here, do not <code>cd bin</code> first and then run <code>pc2team</code>, otherwise the client will not be able to read its configuration file and you will not be able to connect to the server.<br />
<br />
* '''Note 2:''' if you wish to view the current scoreboard, you may run the application <code>pc2board</code> instead of <code>pc2team</code> in the last step listed above.<br />
<br />
==== Usage ====<br />
Full documentation of the pc2team client can be found in the pc2 install directory in your home directory. Look in the <code>doc</code> directory for the file <code>PC2V9TeamGuide.pdf</code>.<br />
<br />
<div id="VMWare"></div><br />
== I need some software by VMWare for a project, can you give it to me? ==<br />
Possibly. Our licensing with VMWare, via the VMware IT Academy, allows us to give students software and licenses to install software on their own computers, for a period of 12 months at a time. Software may be obtained from the VMWare IT Academy Website (https://itacademy.vmware.com/). At the beginning of each semester, we update the online database with a list of all students currently enrolled in a CS class. When we do this, you will receive an email with the subject "Welcome! Please redeem your VMWare subscription!" (usually from info@itacademy.brightspace.com) which contains a link that you will need to click to activate your account and set a password for it. Webmail will sometimes flag this as spam, so if you don't see it in your Inbox, please check in your Spam/Junk folders to see if it is filtered there.<br />
<br />
=== Registering your VMWare IT Academy Account ===<br />
Registering your account can be confusing. You can find [[VMWare IT Academy Registration|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
=== Downloading Software from VMWare IT Academy ===<br />
Downloading software and obtaining keys can be confusing. You can find [[VMWare IT Academy Software Download|full documentation here]]. If you have any further problems or questions, please [mailto:help@cs.ksu.edu contact CS IT support].<br />
<br />
<div id="MATLAB"></div><br />
<br />
== Can I get MATLAB? ==<br />
There is no campus site-license for MATLAB. The information available from university IT can be found here:<br />
https://www.k-state.edu/it/software/software-licenses/matlab/index.html<br />
<br />
If you wish to use it, there are a few options for you.<br />
<br />
=== I want to run MATLAB on a computer owned by the department ===<br />
You may install your own copy and use one of the very small number of floating licenses available on campus. Floating licenses are shared with all computers configured to use them. They are available on a first-come-first-served basis. If you would like to do this, please [mailto:help@cs.ksu.edu contact us] and we can assist you.<br />
<br />
Alternatively, your major professor can purchase a license for you from Mathworks. Perpetual licenses are $500 each, annual licenses (must be renewed every year) are $250 each. Most additional toolboxes are $200 for perpetual or $100 for annual. Each toolbox must be purchased separately. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on my personal computer that I own ===<br />
You may purchase your own student license from Mathworks. The cost is $49 for MATLAB or $99 for the suite, which includes MATLAB, Simulink, and 10 popular toolboxes. You may also ask your major professor to pay for this license for you. Your major professor will need to fill out a purchase request on the [https://selfserv.cs.ksu.edu Selfserv site] to do this.<br />
<br />
=== I want to run MATLAB on Beocat ===<br />
Beocat has licensed the MATLAB compiler and several toolkits. You write your own code and then use Beocat to compile it to an executable. For details, see their documentation:<br />
https://support.beocat.ksu.edu/BeocatDocs/index.php/Installed_software#MatLab_compiler<br />
<br />
=== Is there an open source option? ===<br />
The other alternative is to use octave, which is largely compatible with Matlab, but is open source and free to use, and we have it installed on our cslinux servers. Your students can also install and use it on their Linux desktops. You can find more information about that here:<br />
https://www.gnu.org/software/octave/<br />
<br />
== Is there any other way to get help? ==<br />
The best way to get our attention is to send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu]. This creates a ticket in RT (Request Tracker), which we use for monitoring and tracking all helpdesk issues. This in turn sends all the sysadmin staff an email so we can all have a chance to respond to your question. '''Please do not send emails to any individual sysadmin.''' If you do this, there will be no record of your question, and it may take longer to be addressed.<br />
<br />
If you have a question during regular business hours (Monday-Friday, 8AM-5PM), you can stop by the sysadmin offices: Engineering Hall 2217 and 2218. If your issue is quick and easy, we can usually take care of it right there for you. If it's a little more involved, we might still ask you to send us an email to open a ticket for it.<br />
<br />
Also during business hours, you can reach us by phone at 785-532-6350 and asking for the system administrator. If there is an after-hours emergency, you can call 785-532-7790 and it will be forwarded to the system administrator.<br />
<br />
If you're the kindof person that likes IRC, we have a channel on Freenode that you are free to join and ask your question. You can plug the following details into the IRC client of your choice:<br />
Network: irc.freenode.net<br />
Channel: #ksucis<br />
There is usually one or more sysadmin lurking on this channel that can help you. We don't monitor this 24/7, but it's another easy way to reach us if you need to. If we are working on an issue that requires extended debugging and interaction, we may ask you to join so we can get some realtime feedback with you. For more detail on using IRC, see our [[Advanced IRC Tips]] page.</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=VMWare_IT_Academy_Software_Download&diff=741VMWare IT Academy Software Download2021-09-09T21:54:00Z<p>Sgsax: create page</p>
<hr />
<div>= Overview =<br />
To download installation files for VMWare software, you must first be fully registered in the VMWare IT Academy. See [[VMWare_IT_Academy_Registration|this page]] for information on how to do this.<br />
<br />
'''''NOTE:''''' If you do not have an account for the VMWare IT Academy, please send an email to [mailto:help@cs.ksu.edu help@cs.ksu.edu] so we can start that process for you.<br />
<br />
Downloading software and getting license keys can be a lengthy and tedious experience, especially the first time you do so. This page will walk you through the process.<br />
<br />
= Finding the Software Page =<br />
To get software and licenses, you must first login to the course portal.<br />
<ol><br />
<li>Login to the VMWare IT Academy portal here: https://itacademy.vmware.com. You should be brought to your account home page.<br />
[[File:User home.png|200px|none]]<br />
You should be enrolled in one course, '''Software Products & License Keys'''. Click on the tile for the course.<br />
</li><br />
<li>On this page, you will find instructions and links to software downloads and the license catalog.<br />
[[File:Prod key page.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
= Downloading Software =<br />
You made it to the page and now want to download the software.<br />
<br />
On the right side is a section titles '''Direct Links for Software Download'''. For desktop products, like Workstation or Fusion, clicking on one of these links takes you directly to a page where you can download the software.<br />
[[File:Workstation download.png|200px|none]]<br />
Click on the '''Download Now''' link to get the binary for your product.<br />
<br />
For server products, like vSphere or vCenter, you will be taken to another site, the MyVMWare portal.<br />
[[File:Vshpere eval portal.png|200px|none]]<br />
To download software, you must have an account registered with the MyVMWare portal. This is separate from the IT Academy account. If you already have an account, click on the '''I Have an Account''' button/tab in the box on the right side and enter your credentials.<br />
<br />
If you already have an account and have logged in, you can [[skip ahead]], otherwise continue to the next section to create a new account for the MyVMWare portal.<br />
<br />
== Creating a MyVMWare Portal Account ==<br />
If you do not have a MyVMWare portal account, you'll need to create one. '''''NOTE:''''' You will only need to do this once. Even if you have to reconfirm your enrollment in the IT Academy, your MyVMWare portal account will be preserved.<br />
<br />
<ol><br />
<li>Click on the '''Create an Account''' button/tab in the box on the right side, fill in the form accordingly, and click '''Continue'''.<br />
[[File:Myvmware create account.png|200px|none]]<br />
This will take you to the VMWare Customer Connect registration screen.<br />
</li><br />
<li>Fill out the form appropriately, make sure you check the boxes at the bottom to agree with the Terms of Service, enter the captcha, and click on the '''Start Free Trial''' button..<br />
[[File:Myvmware registration.png|200px|none]]<br />
</li><br />
<li>Check your email for a confirmation from VMWare.<br />
[[File:Vmware activation email.png|200px|none]]<br />
Click on the link to activate your account.<br />
</li><br />
<li>This will send you to a final confirmation page where you will need to enter your password you created in the previous step and then click on '''Complete Activation''' to finish.<br />
[[File:Vmware complete activation.png|200px|none]]<br />
</li><br />
</ol><br />
<br />
== After MyVMWare Portal Registration is Completed ==<br />
Once you have finished the above steps to complete and confirm your account on the MyVMWare Portal, you can login on the portal page as shown [[way back here]]. Now the portal should look like this:<br />
[[File:Vshpere portal logged in.png|200px|none]]<br />
<br />
If you scroll down this page, you should see a '''Download Packages''' section. Find the software you want from what is listed and click on the '''Manual Download''' button for it. You should no be prompted to download the selected product.<br />
[[File:Vshpere download packages.png|200px|none]]<br />
<br />
= Obtaining License Keys =<br />
All VMWare software downloaded comes with a 60 day evaluation license. As a member of the IT Academy, you can get a full-use 1-year license for any downloaded product.<br />
<br />
<ol><br />
<li>On the '''Software Products & License Keys''' course page, in the '''Direct Links for Software Download''' section on the right side of the page (see [[top of this page]] for screenshot), click on the '''click here''' link under ''To request software license keys'' at the bottom. This will take you to the Software License Repository page, which will look something like this:<br />
[[File:Software licenses.png|200px|none]]<br />
</li><br />
<li>Scroll through this list to find the product for which you want a license key and click on the '''Register''' button for that product. You should get an email confirming your request fairly shortly, followed by another email containing your software key. This second email could take up to 30 minutes to arrive. It will look something like this:<br />
[[File:License key email.png|200px|none]]<br />
</li><br />
<li>You can now apply this license key to your installed software. See help for your application to find out how to do this for that application. In most cases, it should be fairly self-explanatory.<br />
</li><br />
</ol></div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:License_key_email.png&diff=740File:License key email.png2021-09-09T21:38:27Z<p>Sgsax: </p>
<hr />
<div>IT Academy license key email</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Software_licenses.png&diff=739File:Software licenses.png2021-09-09T21:25:43Z<p>Sgsax: </p>
<hr />
<div>IT Academy software license repository page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Vshpere_download_packages.png&diff=738File:Vshpere download packages.png2021-09-09T21:13:55Z<p>Sgsax: </p>
<hr />
<div>MyVMWare download packages</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Vshpere_portal_logged_in.png&diff=737File:Vshpere portal logged in.png2021-09-09T21:06:39Z<p>Sgsax: </p>
<hr />
<div>MyVMWare portal logged in user</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Vmware_complete_activation.png&diff=736File:Vmware complete activation.png2021-09-09T20:53:46Z<p>Sgsax: </p>
<hr />
<div>VMWare complete activation page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Myvmware_registration.png&diff=735File:Myvmware registration.png2021-09-09T20:50:21Z<p>Sgsax: </p>
<hr />
<div>MyVMWare portal registration page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Vmware_activation_email.png&diff=734File:Vmware activation email.png2021-09-09T20:48:03Z<p>Sgsax: </p>
<hr />
<div>VMWare activation email</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Myvmware_create_account.png&diff=733File:Myvmware create account.png2021-09-09T20:31:52Z<p>Sgsax: </p>
<hr />
<div>MyVMWare portal create account dialog</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Vshpere_eval_portal.png&diff=732File:Vshpere eval portal.png2021-09-09T20:26:44Z<p>Sgsax: </p>
<hr />
<div>MyVMWare vSphere download portal</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Workstation_download.png&diff=731File:Workstation download.png2021-09-09T20:15:05Z<p>Sgsax: </p>
<hr />
<div>IT Academy Workstation download page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Prod_key_page.png&diff=730File:Prod key page.png2021-09-09T20:04:49Z<p>Sgsax: </p>
<hr />
<div>IT Academy product download and license key page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:User_home.png&diff=729File:User home.png2021-09-09T19:50:28Z<p>Sgsax: </p>
<hr />
<div>IT Academy user home page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=VMWare_IT_Academy_Registration&diff=728VMWare IT Academy Registration2021-09-09T16:43:42Z<p>Sgsax: create page</p>
<hr />
<div>Once you have been added to the VMWare IT Academy by support staff, you will need to complete registration with the service before you can gain access to software downloads and license keys. This page outlines that registration process.<br />
<br />
<ol><br />
<li>Once you have been added to the system, you will receive an email at your KSU address. It will be from info@itacademy.brightspace.com and look something like this:<br />
[[File:Invite email.png|200px|none]]<br />
Click on the link in the email to continue.<br />
</li><br />
<li>You will now be brought to the registration landing page in your browser:<br />
[[File:Login link.png|200px|none]]<br />
Click on the button labelled '''Click here to login''' to continue.<br />
</li><br />
<li>This will bring you to the Login/Register page.<br />
[[File:Register link.png|200px|none]]<br />
Click on the '''Register''' button in the green box on the right side to continue.<br />
</li><br />
<li>You should now be on the account registration page. Fill out the form accordingly.<br />
'''''Important Note:''''' You must fill out the email address fields using '''eid@ksu.edu''' where '''eid''' is your K-State eID. Do not use k-state.edu or any other email address. You must use ksu.edu or your account will not be associated with our department subscription.<br />
[[File:Registration page.png|200px|none]]<br />
Check the box at the bottom to agree to the Terms and Conditions and click on the '''Create Account''' button to continue.<br />
</li><br />
<li>The next page is necessary to connect your account registration to our subscription.<br />
[[File:App permission.png|200px|none]]<br />
Check the box and click the '''Continue''' button.<br />
</li><br />
<li>You will now be presented with the final step to confirm your registration.<br />
[[File:Redeem subscription.png|200px|none]]<br />
Click on the '''Click here to redeem''' button to complete registration.<br />
</li><br />
<li>If everything worked correctly, you should arrive at the final confirmation page.<br />
[[File:Enrollment complete.png|200px|none]]<br />
Congratulations! You have finally successfully enrolled in the VMWare IT Academy. If you click on the link on this page, you will be redirected to the IT Academy account homepage. Where you will be able to access your software and license keys.<br />
</li><br />
</ol></div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Enrollment_complete.png&diff=727File:Enrollment complete.png2021-09-09T16:41:26Z<p>Sgsax: </p>
<hr />
<div>IT Academy enrollment complete</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Redeem_subscription.png&diff=726File:Redeem subscription.png2021-09-09T16:39:34Z<p>Sgsax: </p>
<hr />
<div>IT Academy redeem subscription page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:App_permission.png&diff=725File:App permission.png2021-09-09T16:34:29Z<p>Sgsax: </p>
<hr />
<div>IT Academy application permission</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Registration_page.png&diff=724File:Registration page.png2021-09-09T16:29:44Z<p>Sgsax: </p>
<hr />
<div>IT Academy account registration page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Register_link.png&diff=723File:Register link.png2021-09-09T16:25:19Z<p>Sgsax: </p>
<hr />
<div>IT Academy Login/Registration page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Login_link.png&diff=722File:Login link.png2021-09-09T16:17:43Z<p>Sgsax: </p>
<hr />
<div>IT Academy registration landing page</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=File:Invite_email.png&diff=721File:Invite email.png2021-09-09T16:04:46Z<p>Sgsax: </p>
<hr />
<div>IT Academy invitation email</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Printing&diff=719Printing2021-07-28T14:35:58Z<p>Sgsax: /* All Users */</p>
<hr />
<div>Departmental printers are available for use in the Student Center (DUE1118), main office (DUE2184), and Grad Student Office (DUE2221). See the [[Printers|printers list]] or the bottom of this page for a list of current printers available.<br />
<br />
'''NOTE''': Use of printers is restricted to CS students/faculty/staff and should not be used to give access to anyone else. Unauthorized use may result in loss of account privileges.<br />
<br />
== Printing from a lab machine ==<br />
<br />
=== Windows ===<br />
<br />
Appropriate printers for your login should appear automatically in the File > Print dialog. If you feel that there are printers missing that you should have access to, please contact the support team. You can also manually add the printers by following instructions [[#Printing_from_a_personal_or_office_computer|below]].<br />
<br />
=== Linux ===<br />
<br />
==== Print Commands ====<br />
<br />
The CS department uses the [http://www.cups.org/ Common UNIX Printing System (CUPS)] for printing under Linux. In addition to printing from the File->Print menu in most graphical applications, users have the ability to print from the commandline. Some of the commonly used commands are the following:<br />
<br />
* <code>lp</code> or <code>lpr</code> : both of these print files, the examples below use <code>lpr</code><br />
* <code>lpq</code> : displays queued print jobs<br />
* <code>lprm</code> : removes queued print jobs<br />
* <code>lpstat</code> : gives status information for printers<br />
* <code>lpoptions</code> : sets user-specific printer options and defaults<br />
<br />
Examples of how to perform some common tasks:<br />
<br />
* <code>lpstat -p</code> : displays a list of available printers in the department (access to all printers except those in labs is restricted to certain users)<br />
* <code>echo "test" | lpr</code> : prints the text "test" to the default printer<br />
* <code>lpr filename</code> : prints <code>filename</code> to the default printer<br />
* <code>lpr -P e1118-dell-s5830 filename</code> : prints <code>filename</code> to the printer in the Engineering Hall 1118 Student Center<br />
* <code>lpr -o sides=two-sided-long-edge filename</code> : prints <code>filename</code> duplex (two-sided) to the default printer<br />
* <code>lpr -o number-up=2 filename</code> : prints <code>filename</code> using half as much paper<br />
* <code>lpr -o ColorModel=Gray filename</code> : prints <code>filename</code> in grayscale instead of color<br />
* <code>lpr -#4 filename</code> : prints 4 copies of <code>filename</code> to the default printer<br />
* <code>lpq</code> : displays the current queue of print jobs running on the default printer<br />
* <code>lpq -a</code> : displays the current queue of all print jobs<br />
* <code>lprm 30</code> : removes print job <code>30</code> from the print queue<br />
* <code>lpoptions -d e1118-dell-s5830</code> : sets your default printer to e1118-dell-s5830<br />
<br />
Multiple options can be combined as follows:<br />
<br />
$ lpr -P e1118-dell-s5830 -o sides=two-sided-long-edge -o number-up=2 -o ColorModel=Gray filename<br />
<br />
For more information, refer to [https://www.cups.org/doc/options.html Cups online help] and the man pages for the tools.<br />
<br />
==== Printing text files ====<br />
<br />
In addition to printing the text files "raw", one can use the following utilities to format the text:<br />
* <code>a2ps filename.txt | lpr</code> : prints the text file in a nicer format; check the man file for more options as this program can do quite a bit<br />
* <code>enscript -r filename.txt | lpr</code> : prints a text file in landscape format; check the man file for more options as this program (like <code>a2ps</code>) can do quite a bit<br />
<br />
== Printing from a personal or office computer ==<br />
<br />
=== All Users ===<br />
<br />
There is currently only one printer that is available for use by any student, faculty, or staff member in the CS department: <code>e1118-dell-s5830</code><br />
<br />
If you are a member of staff or faculty, you have access to restricted printers. A list of these can be found on the [[Printers|Printers]] page or at the bottom of this page. Others will only have access to the printers in public labs.<br />
<br />
If you want/need the drivers for the E2184B-KM copier/printer, you can download it [https://onyxweb.mykonicaminolta.com/onestopproductsupport?appMode=public&productId=1979&categoryId=1&subCategoryId=undefined here].<br />
<br />
'''''Note for E2184B-KM Copier/Printer users:''''' You will also need to configure Account Track Authentication and add your copier PIN by [https://support.cs.ksu.edu/CISDocs/wiki/Printer_Authentication following this guide]. If you do not add your copier PIN, your print jobs will silently fail. You will not be prompted for your PIN when you print, you must add it to the printer preferences per the guide.<br />
<br />
=== Windows ===<br />
<br />
To install one of the department printers on your Windows laptop, follow these<br />
steps. <br />
<br />
<ol><br />
<li>Go to your Start Menu > Run<br />
<li>Type <code>\\johnson.win2.cs.ksu.edu</code> in the "Start Search" box and press &lt;Enter&gt;</li><br />
<ul><br />
<li>'' '''Note:''' Wired network users may use &ldquo;johnson&rdquo; instead of &ldquo;johnson.win2.cs.ksu.edu&rdquo; for the server name, but either will work. Wireless users must use the long form.''</li><br />
</ul><br />
</li><br />
<li>If prompted, enter your CS username and password<br />
<ul><br />
<li>In the Username box type "WIN2\<username>", where <username> is your username.</li><br />
</ul><br />
</li><br />
<li>Right click on the printer you want and select "Connect"</li><br />
</ol><br />
<br />
=== OS X ===<br />
==== Printer Driver Installation ====<br />
# Open the "Printers & Scanners" preference pane from the System Preferences<br />
# Click on the "+" to add a printer<br />
# Click on the "Advanced" Icon (it will look like a cog)<br />
## If you do not have the Advanced Icon showing up, right-click (or control-click) on a blank area of the "Add" window next to the icons and select "Customize Toolbar"<br />
## Then drag the Advanced Icon to the "Add" window<br />
# After you have clicked on the Advanced Icon select the "Windows printer via spoolss" type<br />
# Next a samba connect will need to be made, in the box labeled URL you will need to put <code> smb://johnson.win2.cs.ksu.edu/{printer name}</code><br />
# Optional: Give the printer setup a name and location<br />
# In the "Use" box at the bottom select either "Generic PostScript Printer" or "Generic PCL Printer"<br />
# Press the "Add" button at the very bottom, this should verify and try to connect with the print you have specified<br />
# If everything works out fine, you will be able to finalize your printer and use it<br />
# When you send a print job, you will be challenged for login credentials. Please provide your CS account and password for this.<br />
<br />
==== Troubleshooting ====<br />
If you have installed the printer per the above instructions and get the message ''Hold for authentication'' in the queue when printing, you probably have an old password saved in the keychain. To clear this, open the Keychain utility (from Finder, go to <code>Applications->Utilities->Keychain Access</code>) and delete any entry for <code>johnson.win2.cs.ksu.edu</code>. You should now be prompted to enter your login credentials again the next time you try to print something.<br />
<br />
'''Note:''' Any printer in the table below that is available for Windows will also be available for MacOS.<br />
<br />
== Current Printer Information ==<br />
<!-- Note this is an embedded page. Go to https://support.cs.ksu.edu/CISDocs/wiki/Printers to edit the table --><br />
{{:Printers}}</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Printing&diff=718Printing2021-07-28T14:34:41Z<p>Sgsax: /* All Users */</p>
<hr />
<div>Departmental printers are available for use in the Student Center (DUE1118), main office (DUE2184), and Grad Student Office (DUE2221). See the [[Printers|printers list]] or the bottom of this page for a list of current printers available.<br />
<br />
'''NOTE''': Use of printers is restricted to CS students/faculty/staff and should not be used to give access to anyone else. Unauthorized use may result in loss of account privileges.<br />
<br />
== Printing from a lab machine ==<br />
<br />
=== Windows ===<br />
<br />
Appropriate printers for your login should appear automatically in the File > Print dialog. If you feel that there are printers missing that you should have access to, please contact the support team. You can also manually add the printers by following instructions [[#Printing_from_a_personal_or_office_computer|below]].<br />
<br />
=== Linux ===<br />
<br />
==== Print Commands ====<br />
<br />
The CS department uses the [http://www.cups.org/ Common UNIX Printing System (CUPS)] for printing under Linux. In addition to printing from the File->Print menu in most graphical applications, users have the ability to print from the commandline. Some of the commonly used commands are the following:<br />
<br />
* <code>lp</code> or <code>lpr</code> : both of these print files, the examples below use <code>lpr</code><br />
* <code>lpq</code> : displays queued print jobs<br />
* <code>lprm</code> : removes queued print jobs<br />
* <code>lpstat</code> : gives status information for printers<br />
* <code>lpoptions</code> : sets user-specific printer options and defaults<br />
<br />
Examples of how to perform some common tasks:<br />
<br />
* <code>lpstat -p</code> : displays a list of available printers in the department (access to all printers except those in labs is restricted to certain users)<br />
* <code>echo "test" | lpr</code> : prints the text "test" to the default printer<br />
* <code>lpr filename</code> : prints <code>filename</code> to the default printer<br />
* <code>lpr -P e1118-dell-s5830 filename</code> : prints <code>filename</code> to the printer in the Engineering Hall 1118 Student Center<br />
* <code>lpr -o sides=two-sided-long-edge filename</code> : prints <code>filename</code> duplex (two-sided) to the default printer<br />
* <code>lpr -o number-up=2 filename</code> : prints <code>filename</code> using half as much paper<br />
* <code>lpr -o ColorModel=Gray filename</code> : prints <code>filename</code> in grayscale instead of color<br />
* <code>lpr -#4 filename</code> : prints 4 copies of <code>filename</code> to the default printer<br />
* <code>lpq</code> : displays the current queue of print jobs running on the default printer<br />
* <code>lpq -a</code> : displays the current queue of all print jobs<br />
* <code>lprm 30</code> : removes print job <code>30</code> from the print queue<br />
* <code>lpoptions -d e1118-dell-s5830</code> : sets your default printer to e1118-dell-s5830<br />
<br />
Multiple options can be combined as follows:<br />
<br />
$ lpr -P e1118-dell-s5830 -o sides=two-sided-long-edge -o number-up=2 -o ColorModel=Gray filename<br />
<br />
For more information, refer to [https://www.cups.org/doc/options.html Cups online help] and the man pages for the tools.<br />
<br />
==== Printing text files ====<br />
<br />
In addition to printing the text files "raw", one can use the following utilities to format the text:<br />
* <code>a2ps filename.txt | lpr</code> : prints the text file in a nicer format; check the man file for more options as this program can do quite a bit<br />
* <code>enscript -r filename.txt | lpr</code> : prints a text file in landscape format; check the man file for more options as this program (like <code>a2ps</code>) can do quite a bit<br />
<br />
== Printing from a personal or office computer ==<br />
<br />
=== All Users ===<br />
<br />
There is currently only one printer that is available for use by any student, faculty, or staff member in the CS department: <code>e1118-dell-s5830</code><br />
<br />
If you are a member of staff or faculty, you have access to restricted printers. A list of these can be found on the [[Printers|Printers]] page or at the bottom of this page. Others will only have access to the printers in public labs.<br />
<br />
If you want/need the drivers for the E2184B-KM copier/printer, you can download it [https://onyxweb.mykonicaminolta.com/onestopproductsupport?appMode=public&productId=1979&categoryId=1&subCategoryId=undefined here].<br />
<br />
'''''Note for E2184B-KM Copier/Printer users:''''' You will also need to configure Account Track Authentication by [https://support.cs.ksu.edu/CISDocs/wiki/Printer_Authentication following this guide]. If you do not add your copier PIN, your print jobs will silently fail. You will not be prompted for your PIN when you print, you must add it to the printer preferences per the guide.<br />
<br />
=== Windows ===<br />
<br />
To install one of the department printers on your Windows laptop, follow these<br />
steps. <br />
<br />
<ol><br />
<li>Go to your Start Menu > Run<br />
<li>Type <code>\\johnson.win2.cs.ksu.edu</code> in the "Start Search" box and press &lt;Enter&gt;</li><br />
<ul><br />
<li>'' '''Note:''' Wired network users may use &ldquo;johnson&rdquo; instead of &ldquo;johnson.win2.cs.ksu.edu&rdquo; for the server name, but either will work. Wireless users must use the long form.''</li><br />
</ul><br />
</li><br />
<li>If prompted, enter your CS username and password<br />
<ul><br />
<li>In the Username box type "WIN2\<username>", where <username> is your username.</li><br />
</ul><br />
</li><br />
<li>Right click on the printer you want and select "Connect"</li><br />
</ol><br />
<br />
=== OS X ===<br />
==== Printer Driver Installation ====<br />
# Open the "Printers & Scanners" preference pane from the System Preferences<br />
# Click on the "+" to add a printer<br />
# Click on the "Advanced" Icon (it will look like a cog)<br />
## If you do not have the Advanced Icon showing up, right-click (or control-click) on a blank area of the "Add" window next to the icons and select "Customize Toolbar"<br />
## Then drag the Advanced Icon to the "Add" window<br />
# After you have clicked on the Advanced Icon select the "Windows printer via spoolss" type<br />
# Next a samba connect will need to be made, in the box labeled URL you will need to put <code> smb://johnson.win2.cs.ksu.edu/{printer name}</code><br />
# Optional: Give the printer setup a name and location<br />
# In the "Use" box at the bottom select either "Generic PostScript Printer" or "Generic PCL Printer"<br />
# Press the "Add" button at the very bottom, this should verify and try to connect with the print you have specified<br />
# If everything works out fine, you will be able to finalize your printer and use it<br />
# When you send a print job, you will be challenged for login credentials. Please provide your CS account and password for this.<br />
<br />
==== Troubleshooting ====<br />
If you have installed the printer per the above instructions and get the message ''Hold for authentication'' in the queue when printing, you probably have an old password saved in the keychain. To clear this, open the Keychain utility (from Finder, go to <code>Applications->Utilities->Keychain Access</code>) and delete any entry for <code>johnson.win2.cs.ksu.edu</code>. You should now be prompted to enter your login credentials again the next time you try to print something.<br />
<br />
'''Note:''' Any printer in the table below that is available for Windows will also be available for MacOS.<br />
<br />
== Current Printer Information ==<br />
<!-- Note this is an embedded page. Go to https://support.cs.ksu.edu/CISDocs/wiki/Printers to edit the table --><br />
{{:Printers}}</div>Sgsaxhttps://support.cs.ksu.edu/CISDocs/index.php?title=Printing&diff=717Printing2021-07-28T14:33:36Z<p>Sgsax: /* All Users */</p>
<hr />
<div>Departmental printers are available for use in the Student Center (DUE1118), main office (DUE2184), and Grad Student Office (DUE2221). See the [[Printers|printers list]] or the bottom of this page for a list of current printers available.<br />
<br />
'''NOTE''': Use of printers is restricted to CS students/faculty/staff and should not be used to give access to anyone else. Unauthorized use may result in loss of account privileges.<br />
<br />
== Printing from a lab machine ==<br />
<br />
=== Windows ===<br />
<br />
Appropriate printers for your login should appear automatically in the File > Print dialog. If you feel that there are printers missing that you should have access to, please contact the support team. You can also manually add the printers by following instructions [[#Printing_from_a_personal_or_office_computer|below]].<br />
<br />
=== Linux ===<br />
<br />
==== Print Commands ====<br />
<br />
The CS department uses the [http://www.cups.org/ Common UNIX Printing System (CUPS)] for printing under Linux. In addition to printing from the File->Print menu in most graphical applications, users have the ability to print from the commandline. Some of the commonly used commands are the following:<br />
<br />
* <code>lp</code> or <code>lpr</code> : both of these print files, the examples below use <code>lpr</code><br />
* <code>lpq</code> : displays queued print jobs<br />
* <code>lprm</code> : removes queued print jobs<br />
* <code>lpstat</code> : gives status information for printers<br />
* <code>lpoptions</code> : sets user-specific printer options and defaults<br />
<br />
Examples of how to perform some common tasks:<br />
<br />
* <code>lpstat -p</code> : displays a list of available printers in the department (access to all printers except those in labs is restricted to certain users)<br />
* <code>echo "test" | lpr</code> : prints the text "test" to the default printer<br />
* <code>lpr filename</code> : prints <code>filename</code> to the default printer<br />
* <code>lpr -P e1118-dell-s5830 filename</code> : prints <code>filename</code> to the printer in the Engineering Hall 1118 Student Center<br />
* <code>lpr -o sides=two-sided-long-edge filename</code> : prints <code>filename</code> duplex (two-sided) to the default printer<br />
* <code>lpr -o number-up=2 filename</code> : prints <code>filename</code> using half as much paper<br />
* <code>lpr -o ColorModel=Gray filename</code> : prints <code>filename</code> in grayscale instead of color<br />
* <code>lpr -#4 filename</code> : prints 4 copies of <code>filename</code> to the default printer<br />
* <code>lpq</code> : displays the current queue of print jobs running on the default printer<br />
* <code>lpq -a</code> : displays the current queue of all print jobs<br />
* <code>lprm 30</code> : removes print job <code>30</code> from the print queue<br />
* <code>lpoptions -d e1118-dell-s5830</code> : sets your default printer to e1118-dell-s5830<br />
<br />
Multiple options can be combined as follows:<br />
<br />
$ lpr -P e1118-dell-s5830 -o sides=two-sided-long-edge -o number-up=2 -o ColorModel=Gray filename<br />
<br />
For more information, refer to [https://www.cups.org/doc/options.html Cups online help] and the man pages for the tools.<br />
<br />
==== Printing text files ====<br />
<br />
In addition to printing the text files "raw", one can use the following utilities to format the text:<br />
* <code>a2ps filename.txt | lpr</code> : prints the text file in a nicer format; check the man file for more options as this program can do quite a bit<br />
* <code>enscript -r filename.txt | lpr</code> : prints a text file in landscape format; check the man file for more options as this program (like <code>a2ps</code>) can do quite a bit<br />
<br />
== Printing from a personal or office computer ==<br />
<br />
=== All Users ===<br />
<br />
There is currently only one printer that is available for use by any student, faculty, or staff member in the CS department: <code>e1118-dell-s5830</code><br />
<br />
If you are a member of staff or faculty, you have access to restricted printers. A list of these can be found on the [[Printers|Printers]] page or at the bottom of this page. Others will only have access to the printers in public labs.<br />
<br />
If you want/need the drivers for the E2184B-KM copier/printer, you can download it [https://onyxweb.mykonicaminolta.com/onestopproductsupport?appMode=public&productId=1979&categoryId=1&subCategoryId=undefined here].<br />
<br />
'''''Note for E2184B-KM Copier/Printer users:''''' You will also need to configure Account Track Authentication, you can follow [https://support.cs.ksu.edu/CISDocs/wiki/Printer_Authentication this guide]. If you do not add your copier PIN, your print jobs will silently fail. You will not be prompted for your PIN when you print, you must add it to the printer preferences per the guide.<br />
<br />
=== Windows ===<br />
<br />
To install one of the department printers on your Windows laptop, follow these<br />
steps. <br />
<br />
<ol><br />
<li>Go to your Start Menu > Run<br />
<li>Type <code>\\johnson.win2.cs.ksu.edu</code> in the "Start Search" box and press &lt;Enter&gt;</li><br />
<ul><br />
<li>'' '''Note:''' Wired network users may use &ldquo;johnson&rdquo; instead of &ldquo;johnson.win2.cs.ksu.edu&rdquo; for the server name, but either will work. Wireless users must use the long form.''</li><br />
</ul><br />
</li><br />
<li>If prompted, enter your CS username and password<br />
<ul><br />
<li>In the Username box type "WIN2\<username>", where <username> is your username.</li><br />
</ul><br />
</li><br />
<li>Right click on the printer you want and select "Connect"</li><br />
</ol><br />
<br />
=== OS X ===<br />
==== Printer Driver Installation ====<br />
# Open the "Printers & Scanners" preference pane from the System Preferences<br />
# Click on the "+" to add a printer<br />
# Click on the "Advanced" Icon (it will look like a cog)<br />
## If you do not have the Advanced Icon showing up, right-click (or control-click) on a blank area of the "Add" window next to the icons and select "Customize Toolbar"<br />
## Then drag the Advanced Icon to the "Add" window<br />
# After you have clicked on the Advanced Icon select the "Windows printer via spoolss" type<br />
# Next a samba connect will need to be made, in the box labeled URL you will need to put <code> smb://johnson.win2.cs.ksu.edu/{printer name}</code><br />
# Optional: Give the printer setup a name and location<br />
# In the "Use" box at the bottom select either "Generic PostScript Printer" or "Generic PCL Printer"<br />
# Press the "Add" button at the very bottom, this should verify and try to connect with the print you have specified<br />
# If everything works out fine, you will be able to finalize your printer and use it<br />
# When you send a print job, you will be challenged for login credentials. Please provide your CS account and password for this.<br />
<br />
==== Troubleshooting ====<br />
If you have installed the printer per the above instructions and get the message ''Hold for authentication'' in the queue when printing, you probably have an old password saved in the keychain. To clear this, open the Keychain utility (from Finder, go to <code>Applications->Utilities->Keychain Access</code>) and delete any entry for <code>johnson.win2.cs.ksu.edu</code>. You should now be prompted to enter your login credentials again the next time you try to print something.<br />
<br />
'''Note:''' Any printer in the table below that is available for Windows will also be available for MacOS.<br />
<br />
== Current Printer Information ==<br />
<!-- Note this is an embedded page. Go to https://support.cs.ksu.edu/CISDocs/wiki/Printers to edit the table --><br />
{{:Printers}}</div>Sgsax